KT Corp aims to generate $773.1 million by 2025 from AI-based services, investing $5.4 billion by 2027. Focusing on robotics, healthcare, and education, their AI improvements include AI contact centers, logistics services, customized care plans, and the AI Food Tag, emphasizing the company’s innovative approach.
BT launches a campaign for their Digital Voice Service, aiming to replace analogue landlines with VoIP technology in a “once-in-a-generation upgrade.” The project targets a simple switch for most customers, with a comprehensive education and reassurance strategy to address concerns.
Vodafone Expands Partnership with Currys Vodafone is expanding its partnership with Currys to offer the Vodafone Together mobile and fixed bundle to Currys’ customers in the UK. This move strengthens Vodafone’s presence in the fixed line market and complements its existing mobile contract reselling. Vodafone promotes itself as the provider of the UK’s fastest Wi-Fi technology and the largest full fibre network, utilizing Openreach and CityFibre infrastructure. In addition, Vodafone is urging businesses to donate unused devices to its Great British Tech Appeal. This Appeal aims to bridge the digital divide and promote a circular economy by refurbishing and distributing devices to those in need. Read the full article. Content Guru Integrates Jabra Engage AI Content Guru, a leading cloud contact center provider, has integrated Jabra Engage AI, an AI-powered sentiment analysis software, into its storm® platform. This integration allows organizations to analyze the tone of voice in real time, providing valuable insights to support agents and improve…
EXA Infrastructure partners with Cinturion to connect state-of-the-art Trans Europe Asia System to its high-speed digital infrastructure, expanding routes and bandwidth for global customers and strengthening connectivity between India, the Middle East, and Europe.
Network slicing has become a popular topic in telecoms discussions, particularly in relation to the benefits of 5G for industrial or business applications. It is believed to improve the reliability and performance of connectivity in situations where network congestion or mission-critical operations are at stake. With the rollout of 5G Standalone, network slicing is becoming an increasingly important aspect of B2B installations.
The virtual event platform market’s potential $40 billion valuation by 2032 signals increasing digitalization in businesses worldwide. As unified communications services grow in popularity, so does the demand for virtual and hybrid event solutions for various industries.
Nvidia’s groundbreaking Grace Hopper superchip, now in full production, aims to revolutionize generative AI applications and transform various industries, from telecommunications to automotive. Merging advanced CPU and GPU capabilities, it offers improved infrastructure while addressing Open RAN architecture debates.
BT’s Immersive Spaces solution, developed with virtual training specialist Immersive Interactive, uses cutting-edge technology to turn walls and floors into interactive surfaces displaying cloud-stored experiences. Compatible with VR, AR, and XR, the technology holds promise in revolutionizing training and development across various industries.
NTT and Cisco collaborate in launching IoT solutions as a managed service, targeting sectors like manufacturing and healthcare. Combining expertise, they aim to enhance security, decision-making, and lower operational costs. With repeatable solutions, faster deployment and predictable benefits are possible, but customization is still necessary for unique requirements.
BT and ServiceNow join forces to launch a contact-centre-as-a-service (CCaaS) offering, streamlining digitalization for businesses and public sector clients. This cloud-based solution promotes flexibility, cost-efficiency, and innovative services for a seamless user experience.
