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TOP VoIP bloggers to follow

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Telecommunication industry, and especially the Voice over Internet Protocol (VoIP) technologies, are on a constant move and unceasingly generate new ideas and set evolutionary trends. If you are new in or just keen on VoIP, it is good to know someone, who can give valued opinion and helpful guidance. With this in mind, we have compiled a list of bloggers posting efficient VoIP content. These thought leaders are keeping their fingers on the pulse and provide updates and analysis on the latest innovations related to the telecoms world. Jon Arnold Jon Arnold is an independent research analyst focusing on unified communications, Internet of Things, cloud services, contact centers, SIP trunking, VoIP security and social media. Jon’s valued opinion and expertise can be followed on his widely-read Analyst 2.0 Blog, which has been recognized and awarded for the best tech reviews. According to Jon, his blog focuses on “trends that matter…

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Apple to replace defective iPhone X displays for free

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The tech giant Apple has publicized the launch of a new screen replacement program for iPhone X users, who have experienced touch problems with the gadget. In some cases, the screen on the iPhone X units does not respond or responds irregularly when touched, and there are also reports of units having displays that react even when they aren’t touched. In both cases, the problems present an unquestionably annoying experience for a device that costs up to 1000 dollars. Customers having issues such as a non-responsive or over-reactive touch screen will be able to get a new screen replacement free of charge from Apple, or at one of the company’s official service providers. The replacement program is specific to this fault, and applies only to the iPhone X device. Repairs will be limited to the original country of purchase, and the warranty of the phone will not be extended. Moreover,…

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Samsung offers a peek at its foldable smartphone

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The world’s top smartphone manufacturer, Samsung, has provided the first tantalizing glimpse of their very real, foldable phone at the Samsung Developer Conference 2018 in San Francisco. This advancement in display technology has been widely discussed throughout the year, and Samsung has finally revealed their highly-anticipated version of the technology called the Infinity Flex Display. “When it’s open, it’s a tablet offering a big screen experience. When closed, it’s a phone that fits neatly inside your pocket,” explained the senior vice president of Mobile Product Marketing at Samsung, Justin Denison, while demonstrating the device. The prototype boasts a 7.3-inch tablet display that can be folded over and over again without any signs of wear or degradation. The device is supported by the Android OS, allowing users to run up to 3 applications simultaneously, driving smartphone functionality to the next level. “The Infinity Flex Display represents an entirely…

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Why do businesses need vanity numbers?

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Nowadays, there is a strong movement towards online marketing. However, the phone number will always remain an essential business identifier, and is often the first real contact that a customer has with a business. A vanity number has been proven to be an effective technique for making the right impression with your customers and adding visibility to your company, forming an integral part of a successful company branding strategy. What is a vanity number? A vanity (also called ‘golden’ or ‘special’) number spells out a specific word or a phrase when using a phone dial pad, or consists of a distinct sequence of digits, such as repeated digits or special number combinations. These are easy to remember phone numbers, such as 1-800-LAWYERS, 1-212-NYPIZZA, or 1-888-2477777. If you are in the process of considering a vanity number for your business, voip.review is here to help you make up your mind by…

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Uber adds new VoIP feature to its app

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The global ridesharing and taxi company, Uber, has rolled out a new VoIP calling feature as another method for drivers and riders to communicate with each other. Similar to other VoIP communication applications such as Skype, this feature will require an Internet connection instead of a mobile voice service in order to make calls. Riders and drivers on Uber can already communicate by using in-app chats, sending SMS or making voice calls over their mobile service provider’s network. Yet VoIP calling caught Uber’s attention when the company noticed that in some countries, particularly when traveling abroad, data calling is cheaper than calling over a mobile voice network. Besides this new feature assisting the company to expand their services on a global scale, this advancement will be of great assistance to drivers, as they will be able to stay within the Uber app while handling voice calls. Moreover, the…

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VoIP professionals – dealing with stress at work

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Stress is usually caused by the desperate feeling of things getting out of control, a situation quite common in the rapidly and constantly advancing VoIP industry. Whether you are a VoIP engineer or business developer, sales or technical support representative, stress can catch up with you in any position or situation. Pressure to meet a deadline or complete a challenging task, or to always be on your peak performance level can lead to unbearable tension. According to the American Institute of Stress, 8 out of 10 Americans experience stress at work, and 1 out of 5 workers have even quit their jobs due to workplace stress. While small doses of stress can help achieve breakthroughs, accelerate personal and company growth, and even increase motivation, excess stress can affect one’s ability to concentrate, diminish confidence and cause fatigue. In addition, stress can manifest itself in physical symptoms, such as…

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RingCentral signs a deal to acquire Dimelo

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RingCentral, the California-based cloud communication and collaboration solution provider, has made a definitive agreement to acquire the cloud digital customer engagement platform, Dimelo. Dimelo is a single management interface enabling communications with customers through a variety of channels, including email, social networks, chat and mobile. This innovative platform is already in use by major companies across a number of industries, including Allianz, AXA, BNP Paribas, ENGIE, Orange and Telenor. “In today’s digital world, engaging with customers over digital channels is crucial to business success. With Dimelo, consumer-facing enterprises can transform how they engage with their customers. Simply put, Dimelo enables companies to vastly improve their customer interactions by delivering world-class integrated experiences across a multitude of digital channels. We’re excited to welcome the Dimelo team to RingCentral,” said the CEO of RingCentral, Vlad Shmunis. The addition of the Dimelo platform will expand the already considerable RingCentral solution…

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BITĖ launches a new cloud-based call management solution based on the phone.systems™ platform

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The Lithuanian mobile operator BITĖ has launched a new Smart call management service oriented towards its business customers, delivering full PBX services to mobile users. While cloud-based PBX services are now generic, BITĖ’s Smart call management service has fulfilled their specific and innovative requirement that the solution must be delivered over the standard mobile voice network, and should not require data services or the use of an app on the mobile device. The result is a seamless, simple-to-use, fully featured and high availability business voice service, accessible from any mobile device and being operating system agnostic. The solution architecture enables instant deployment of phone system extensions without any action required by the end users (business employees), eliminating the time and effort required by the business IT department and BITĖ’s customer service to configure, manage and support the service. “Phone calls constitute an essential and integral component of all…

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Top 10 VPN providers

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Not being concerned about your privacy on the Internet is simply a mistake you cannot afford to make. Fortunately, there are plenty of Virtual Private Network services available that can protect you from being hacked and spied upon when using the web. voip.review has previously discussed what a VPN is, and why do you need it, and in this article we have selected the top 10 VPNs from the hundreds that are available to be found online. Here is a list of our handpicked VPNs (in no particular order), with detailed descriptions of their services and specifications. Nord VPN With close to 5,000 optimized servers in 62 countries, Nord VPN claims to provide the fastest VPN connection. Nord VPN includes 2048-bit encryption, support for PPTP, L2TP and OpenVPN protocols, optional dedicated IP addresses, encrypted proxy extensions for Chrome and Firefox browsers, and a strict “no logs” policy. A generous number…

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BICS launches a Local SMS Firewall

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A leading communications solutions provider, BICS, has announced the release of their Local SMS Firewall, a fully managed end-to-end platform that helps operators protect and optimize their SMS traffic and revenues. This Local SMS Firewall oversees both A2P and P2P activities, and filters messages for unbillable traffic, thus preventing any loss of income. According to BICS, the introduction of their Local SMS Firewall was a natural reaction to the rapidly increasing number of A2P use cases and the demand for customer engagement. With mobile operators applying extra effort to boost customer satisfaction and taking advantage of A2P SMS opportunities, the new platform is a perfect tool for minimizing the decrease of revenue caused by traffic bypass. “BICS is dedicated to aiding operators in monetizing their SMS assets. SMS aggregators are always going to look for new ways to disrupt the industry, but with solutions like BICS’ Local SMS Firewall, the…

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