Spectrum Enterprise, a part of Charter Communications, Inc., today announced a multi-year agreement with MiCTA (formerly known as Michigan Collegiate Telecommunications Association), a national group purchaser of technology solutions for its nonprofit members, including government, education, libraries, charitable and religious organizations. The arrangement makes it easier for members to modernize their networks and enhance the digital experience for consumers and employees.
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that the company has been positioned as a Leader in the first 2023 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS). The evaluation was based on specific criteria that analyzed Sinch’s overall Completeness of Vision and Ability to Execute.
Vodafone Idea recently dismissed rumors of a possible acquisition by a U.S. telecoms giant, causing industry analysts to prod for the hidden undertones. Some speculate that Vodafone’s denial opens the door for unnamed contenders, as the company strives toward recovery. This intrigue has elevated share prices, indicating a potential deal. Yet, the evidence behind these speculations remains elusive. Stay with us for more revelations.
Telecom equipment expenditure in North America experienced an unexpected downturn in the first half of this year. Despite global telecom hardware revenues remaining steady, North America’s marked decline significantly impacted the total number. In contrast, other markets, particularly Asia-Pacific, showed robust growth. The reasons behind North America’s decline extend to slowing 5G expenditure and reduced spending on broadband access equipment. Looking ahead, no major global alterations are anticipated, though the volatility of the telecom industry hints at potential changes.
Content Guru, a prominent global provider of cloud contact center and customer experience (CX) technology, has announced today that its storm® cloud contact center solution has been granted the United States Federal Risk and Authorization Management Program’s (FedRAMP) In Process designation at the High Impact Level.
Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced that Sinch MessageMedia’s industry-leading, two-way SMS and MMS capabilities are being integrated into HubSpot’s Service Hub. This new integration provides marketing, sales and service teams with a 360-degree view of customers’ communications all within the platform, ensuring full visibility across their business and consistent message delivery across channels.
Ooma, a prominent player in the realm of smart communications solutions, and Prologis Inc., a leading global logistics real estate firm, have joined forces to bring enhanced telecommunications services to Prologis’ Essentials platform users. This encompassing offering includes the Ooma Office business phone service, tailored to meet the communication and collaboration needs of small and medium-sized enterprises, and the innovative Ooma AirDial® POTS replacement solution.
AppDirect, a renowned B2B subscription commerce platform, has unveiled an expanded commercial collaboration with Vodafone Business, a prominent technology communications company focused on enhancing digital success and societal connectivity. This strategic alliance empowers AppDirect’s technology advisors to market Vodafone Business’ distinctive communication services within their network, opening doors to wider international markets for both entities.
TDS, UScellular’s parent company, is reportedly reviewing strategic paths for the mobile operator, with market whispers around a possible sale or welcoming new investors, guided by Citi advisor. Currently the fifth-largest mobile service provider in the U.S., UScellular’s assets, including investment in 5G and numerous mobile towers, make it an attractive prospect for big-name telecoms like T-Mobile, Verizon, and AT&T. However, its segmented presence may pose challenges.
Avaya, a global leader in customer experience solutions, announced today that it has been awarded a cooperative purchasing contract in the Unified Communications and Contact Centre categories at Sourcewell ─ the leading Government Cooperative Purchasing Organisation in North America with more than 500 competitively solicited contracts to government, education, and nonprofit entities
