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BlackBerry unveils its new cybersecurity R&D lab

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Based in Waterloo, Ontario, the enterprise security software and services company BlackBerry Limited has announced the launch of BlackBerry Advanced Technology Development Labs (BlackBerry Labs). The company’s new business unit will be focusing on research and development (R&D) in the cybersecurity space, using artificial intelligence (AI) and machine learning. According to a statement, BlackBerry chief technology officer (CTO) Charles Eagan will lead this initiative, which will include a team of over 120 software developers, researchers, system architects, product lead and security experts. These communications professionals will work together to identify, explore and create new technologies to ensure BlackBerry is on the cutting edge of security innovation. The company stated that the initial projects from BlackBerry Labs will focus on machine learning approaches to security, in partnership with BlackBerry’s existing Cylance, Enterprise and QNX business units. “The establishment of BlackBerry Labs is the latest in a series of strategic moves…

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Telecom News

A quick roundup of the news in Telecoms | Week #39

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GSMA creates largest IoT community in APAC The GSMA has announced the expansion of its Asia-Pacific IoT Partnership Programme to 31 mobile operators across 15 countries. According to GSMA Intelligence, the Asia Pacific region (APAC) has the largest IoT market in the world and is expected to reach 11 billion connections by 2025 and be worth $386 billion. The programme brings together operators and partners including developers, manufacturers and system integrators, to share best practice, discuss challenges and review progress on the development of IoT across APAC. Read more at: https://tinyurl.com/yyjsllya Nokia brings 5G lab to Europe Nokia has opened a new lab at its global headquarters in Espoo, Finland, that will help demonstrate the full range of its 5G equipment, software and services. The “5G Future X Lab” will enable telecom operators, enterprises and infrastructure providers “to learn and understand the techno-economic power of a 5G end-to-end network to…

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Globe Telecom inks common tower deal with ATC unit

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Globe Telecom, a major provider of telecommunications services in the Philippines, is seeking to increase the number of cell sites nationwide and is expanding its network of partner tower providers. The company has signed a memorandum of understanding (MOU) with Transcend Towers Infrastructure (Philippines), a wholly owned subsidiary of the global infrastructure firm American Tower Corporation (ATC), to build shared telecoms towers in the Philippines. Under the agreement, Transcend Towers will initially construct 150 new cell sites for Globe Telecom in North Luzon in support of the common tower initiative of the Department of Information and Communications Technology (DICT). The government’s common tower policy aims to free telecommunications providers from costly capital expenditures in setting up communication towers. According to DICT, it is targeting the building of at least 50000 new common towers across the country in the next seven to ten years. As stated by Rizza Maniego-Eala, Chief Finance Officer…

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Telecom News

A quick roundup of the news in Telecoms | Week #36

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Apple iOS 13 Launch Confirmed: 5 iPhone Security Features Coming This Month As the tech company that really cares about its user’s privacy, Apple attempts to differentiate itself from Facebook, Google and Amazon, and is bringing a number of massive improvements to the company’s iOS operating system this month. One of the biggest improvements is that the security enhanced Apple iOS 13 will not let Facebook and WhatsApp apps run VoIP in the background when the programs aren’t actively in use. Also, the system will send alerts about any apps that track user’s location and let an app access the location only once. Read more at: https://tinyurl.com/y4w8rj92 Samsung’s Exynos 980 chip is a processor and 5G modem in one The Korean tech giant has introduced its first 5G-integrated mobile chipset Exynos 980. This AI mobile processor combines a 5G modem and mobile application processor in a single chip, thus allowing…

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Uniphore raises $51 million to add AI to call centers

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Uniphore Software Systems Pvt, a global conversational Artificial Intelligence (AI) technology startup based in Chennai, India and Palo Alto, California, has announced that it has raised USD 51 million in Series C funding led by March Capital Partners. The latest round was reinforced by Chiratae Ventures (formerly IDG Ventures), Sistema Asia, CXO Fund, ITP, Iron Pillar and Patni Family, amongst others. Uniphore’s new round is their largest funding so far, and marks “one of the most substantial funding rounds in the conversational AI sector.” This Indian startup promotes the use of the AI in call centers to bridge the gap between people and machines through voice, and aims to substantially innovate customer service, a market that is valued at USD 350 billion. According to the statement, the funds will be used to accelerate Uniphore’s go-to-market in North America, invest in research and development for the next wave of improvements…

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Cloud infrastructure services market revenue is soaring, Canalys reports

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According to the most recent report from Canalys Cloud Channels Analysis, the worldwide spending on cloud infrastructure services has increased by more than one third (37.6%) year-on-year, soaring to USD 26.3 billion in the second quarter of 2019. The ranking of the leading cloud service providers remains unchanged, with Amazon Web Services (AWS) dominating at 36.1 percent growth, with revenue of over USD 8.3 billion, and a total market share of 31.5 percent. Microsoft Azure comes second with its sales growing by 63.6 percent to just under USD 5 billion, increasing its marketing share to 18.1 percent. In third place is Google Cloud with a 9.5 percent market share, followed by Alibaba Cloud in the fourth position. In total, cloud infrastructure revenue grew by USD 7.2 billion compared to a year ago, and the current expansion marks “the biggest ever quarterly increase in terms of value, highlighting the continued robust…

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Trinity Cyber obtains millions in funds for a new cybersecurity approach

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Trinity Cyber, a Bowie, Maryland-based cybersecurity services and solutions startup, has announced the completion of a $23 million funding round led by Intel Capital and other top institutional investors. The company claims that it is taking an entirely new approach to cybersecurity and, with the help of its new technology known as Proactive Threat Interference, is able to “proactively intercept and control cyberattacks” before they even reach the target’s network, thus “reducing risk and increasing cost to adversaries.” Steve Ryan, CEO of Trinity Cyber, said, “This investment by Intel Capital and other strategic backers is significant. I co-founded Trinity Cyber to transform the way the world addresses the cyber problem. No one is doing what Trinity Cyber is doing. No one else can. We make the adversary fail, and we feel this strategic support validates the elegance of our solution.” “As cyberattacks become more sophisticated, technology to counter…

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Effective ways to improve customer service in a VoIP business

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We live in a world of increasingly complex telecom and VoIP services, with subscribers having access to an abundance of cutting-edge products. The fierce competition in the field of communications demands an excellent customer experience in order to attract and retain customers, and to reduce churn. With so many choices on offer, the power has shifted to customers – if faced with a problem, they have come to expect an immediate resolution. Unfortunately, the surveys of customer experience in the telecommunication world reveal that, in general, consumers have a very low opinion of the telecoms industry and are dissatisfied with the support that they receive from their providers. It seems that the reason for this deficiency may be found in the mindset of telecom operators, who devote most of their time and effort to building and managing their VoIP networks, rather than indulging their customers. Satisfactory customer experience in…

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NowSecure raises $15 million to power up its mobile security software

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NowSecure, a Chicago-based mobile security startup that helps businesses test the safety of their applications, has raised USD 15 million in a Series B round led by ForgePoint Capital, a fund that invests exclusively in cybersecurity companies. As a result of this round, the total amount of NowSecure funding to date is USD 27 million. The funding comes as cybersecurity threats remain a constant and high priority issue for businesses, and NowSecure said it will use this money to accelerate the development of its security testing products and scale operations. NowSecure CEO Alan Snyder said, “Every business is becoming mobile first; yet millions of people are using apps on a daily basis that have major security and privacy issues. NowSecure is addressing this fundamental, global-scale problem that puts businesses and consumers at direct risk. We’re thrilled to be working with ForgePoint Capital to grow our business and empower mobile app…

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