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Virtual PBX: What are its Benefits and Limitations?
Guides & Tips

Virtual PBX: What are its Benefits and Limitations?

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Whether you are a newcomer in the business world or an established business owner that is struggling to maintain efficiency, low operation costs, and a strong phone system, switching your traditional phone system to a virtual PBX may be the best solution. Virtual PBX, which stands for Private Branch Exchange, is an advanced budget-friendly, easy-to-use phone system that is accessible from anywhere. The system transmits calls via the Internet and usually only handles inbound calls. It also enables businesses to route and forward their incoming calls, create automated greetings and more. In the past PBX used the PSTN (Public Switched Telephone Network) technology for the operation. Nowadays, it uses the VoIP (Voice over Internet Protocol) technology that is owned and maintained offsite by a VoIP service provider. Virtual PBX is an ideal solution for small business with up to 10 employees and which typically have low-volume telephone traffic. Advantages of Virtual PBX systems:…

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5 Elements that Affect Voice Quality in VoIP Calls

5 Elements that Affect Voice Quality in VoIP Calls

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Everyone that has experienced the impeccable voice quality of landline phones has certainly complained, at some point, about the quality of the sound during VoIP calls. Since the first Skype call was made, there has been lots of improvement in the quality and reliability of VoIP calls. However, there are still a few things that can influence the quality of your call. Here are the 5 main factors that have an impact on voice quality during VoIP calls and tips on what can be done to boost your calling experience: 1. Bandwidth is key Internet connection is the main factor that affects voice quality in VoIP conversations. The kind of bandwidth used for VoIP is crucial for a voice call system’s success. Dial-up connections are slower and consequently will not deliver the expected quality. On the other hand, broadband connections provide a much higher voice quality, as long as it is not being…

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SS7 vs VoIP

SS7 vs VoIP: The Past and Future of Communications

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When we talk about the future of corporate communication networks, most experts point to VoIP technology as the future. However, many companies still opt for older platforms that, although offering fewer features, can still be quite reliable. The most famous of them goes by the name of SS7. But what are the fundamental differences between VoIP and SS7? In this article, we will examine what each of these technologies does, their advantages and disadvantages, and in what situations they present themselves as the best options for the communication structure of companies around the world. SS7: An old technology, but it may still be necessary SS7 is the abbreviation for Signalling System 7: a digital network dedicated and used for initializing and controlling voice calls. Each signaling point on the SS7 network is uniquely identified by numeric point code. These are loaded in signaling messages exchanged between signaling points in order…

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IP Expo Europe
Telecom News

AI and Security Steal The Show at IP EXPO Europe 2017

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The 2017 IP EXPO Europe was the greatest IT conference of the year for CIOs, heads of IT, security specialists, heads of insight, tech experts and organizations looking to innovate and evolve through technology. Focusing on six IT themes, the event’s 12th edition brought together more than 300 exhibitors from different parts of the technology sector and 300 free seminar sessions at ExCel in London on 4 and 5 of October. Across both days, Artificial Intelligence (AI) was the main topic of discussion, with Stuart Russell, Professor of Electrical Engineering and Computer Sciences at UC Berkley and AI-pioneer providing powerful insights on the reality of AI and whether or not we, as humans, should be concerned about its evolution. “It seems very likely that at some point we will have machines that are more intelligent than human beings,” said Professor Russell in one of his presentations. However, AI wasn’t the…

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What Online Gaming Communications Can Teach VoIP
Telecom News

Online Gaming Communications: What Can it Teach VoIP?

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The online gaming community has become the number one forerunner in the usage of VoIP technology. With the rise of video gamers worldwide and the expansion of multiplayer and team games, the demands for an effective and reliable VoIP platform have increased substantially in recent years. VoIP has turned online gaming into a social experience rather than a solitary hobby. The technology has greatly enriched and improved the overall gaming experience for the tens of millions of users around the world. As a result, video gamers have consistently pushed and challenged VoIP to the limits of what it can deliver in terms of interaction. Currently, gamers use well-known versions of commercially proven interfaces such as Skype and Skype Discord, mainly because of their low or zero cost. Lately, there has been an attempt to bring back Ventrilo – a VoIP communication software that was very popular among gamers years ago.…

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OTT Voice Providers' Revenue Reach $10 Billion
Telecom News

Research Shows that OTT Voice Providers’ Revenue Will Reach $10 Billion by 2020

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A new study led by Juniper Research predicts that over the next five years, Over-the-top (OTT) voice service providers will increase their profits by five times, reaching over $10 billion by 2020. The research ‘Future Voice Strategies: mVoIP, Carrier OTT, WebRTC, HD Voice & Video Calling 2015-2020’ argues that as 4G network rollouts accelerate, OTT voice providers such as Skype and WhatsApp will significantly increase its traffic and revenue potential, thus enabling them to offer high-quality VoIP (Voice over Internet Protocol) calls. The study points out that since most VoIP services are offered as a free or low-cost service, most OTT operators generate little profit. Subsequently, they need to focus on developing new revenue streams, by offering other value added services such as in-app purchases or social networking platforms. According to the research, as a result of OTT voice activity, traditional voice service operators will see their profits decline drastically.…

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VoIP System: What Benefits Can it Bring to Your Business?
Guides & Tips

VoIP System: What Benefits Can it Bring to Your Business?

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Business owners are always looking for different ways to cut costs and increase their profits. So, if you own a big or small company, you are surely not an exception and know that every cent makes a difference when it comes to the balance sheet. That is why, when an opportunity to reduce your phone bill comes up, it is imperative to grab it. This is where Voice over Internet Protocol (VoIP) comes in. This technology allows your voice to travel via the Internet by transforming it into a digital signal. When this signal arrives to the person you are calling, it is converted back to the traditional phone signal, making the conversation possible. Among the numerous advantages that VoIP can offer your business is the enabling of free local or international calls through the web. There are a few VoIP providers that put limits on their service, like only…

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Microsoft, Publicis Roll Out Global Microsoft 365 Copilot Test
AI

Microsoft, Publicis Roll Out Global Microsoft 365 Copilot Test

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Microsoft’s partnership with Publicis Groupe signifies a pivotal moment in VoIP and enterprise AI deployment. Integrating Microsoft 365 Copilot across 114,000 global employees, they endeavor to enhance productivity and innovation. This initiative, spanning creative agencies and data consultancies, addresses language and technology challenges, offering valuable insights for VoIP professionals.

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