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Procescom
Telecom News

Procescom advances innovation in telecoms through cooperation with DIDWW

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Procescom, an industry-recognized provider of innovative and customized solutions for telecom technical platforms, has formed a strategic alliance with DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services. This cooperation will help Procescom to further advance its telecom solutions that are deployed in both public and private infrastructure. The addition of fully compliant DIDWW voice services will greatly contribute to the use of Procescom’s out-of-the-box connectivity that can be applied by mobile network operators, MNOs or MVNOs of any size. Strategic partnerships and an innovative outlook on business have assisted Procescom in positioning itself as a leading Mobile Virtual Network Enabler with its Procescom MVNE platform. Along with a white-labelled VoIP dialer for iOS and Android, Procescom has made it possible for mobile device industry giants to offer out-of-the-box connectivity to customers. In addition, Procescom’s extensive connectivity portfolio presents a great opportunity to…

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Axiata
Telecom News

Axiata to reach net-zero by 2050

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Axiata Group, a Malaysian multinational telecommunications group with widespread operations in Asia, has signed a commitment to the Science-Based Target Initiative (SBTi), formalizing their intention to set a long-term science-based target of reaching net-zero carbon emissions by 2050.   Axiata claimed in a statement that it is the first Malaysian telecommunications provider to implement the SBTi, joining more than 50 mobile carriers worldwide in rapidly addressing climate action. The Carbon Disclosure Project (CDP), the United Nations Global Compact (UNGC), the World Resources Institute (WRI) and the World Wide Fund for Nature (WWF) are driving this project, and the SBTi is the primary partner of the Business Ambition initiative for the 1.5°C campaign.   The Science Based Targets project, in collaboration with the UN Global Compact and the We Mean Business Coalition, is leading the Business Ambition for 1.5°C. This campaign is an urgent call to action for businesses to establish…

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The effects of remote communication during distancing era

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Who knew we would start the new decade with so many conference and video calls with colleagues, friends and family? If you feel tired or burned out after all these virtual calls, meetings or conferences, welcome to the club. So many people are experiencing this phenomenon that it has even been given the name “Zoom Fatigue”. “Zoom fatigue” describes fatigue, anxiety or burnout associated with excessive use of virtual communication platforms. “Zoom fatigue”, like other experiences accompanying the pandemic, is widespread, intense and completely new. So, the question is: what effect does the increased use of virtual communications have on our well-being? How does remote communication affect workers? The amount of virtual meetings have gone through the roof, with hundreds of millions of online encounters taking place every day, as protocols of social isolation have physically kept people apart. It is frustrating when most of our socialization takes place online,…

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Alcatel-Lucent
Telecom News

Alcatel-Lucent launches OmniPCX® Enterprise Purple

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Alcatel-Lucent Enterprise, a supplier of communications, cloud and networking solutions, has released Alcatel-Lucent OmniPCX® Enterprise Purple, a digital-age communications platform. This solution provides a new communications experience for businesses of all sizes, allowing them to design the future of work and the digital workplace to suit the desires of their workers and customers .   OmniPCX Enterprise Purple is built on SIP and offers a wide range of enterprise collaboration features while preserving the maximum security. This platform enables the incorporation of real-time communications into corporate processes and applications, decreases latency with intelligent objects, boosts company productivity, and promotes an excellent customer experience.   The solution is built to connect to the cloud, allowing businesses to adopt new strategies such as hybrid cloud while preserving their infrastructure. OmniPCX Enterprise Purple allows a modern omnichannel experience for customer service and contact center teams, based on the future hybrid cloud CCaaS service…

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Viasat
Telecom News

Viasat to acquire Inmarsat

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 Viasat, a worldwide communications company, and Inmarsat, a major UK-based supplier of global mobile satellite communications services, have announced the signing of a formal agreement under which Viasat will buy Inmarsat for $7.3 billion.   The merger will establish a global communications leader with increased size and breadth to link the globe more economically, safely and securely. The new organization’s complementary assets and resources will allow the launch of innovative new services in both the mobile and fixed segments, giving customers more options in broadband communications and narrowband services, such as IoT.   The merged business intends to combine both companies’ spectrum, satellite and terrestrial assets into a worldwide high-capacity hybrid space and terrestrial network able to offer exceptional service in the rapidly developing commercial and government sectors.   Together, these businesses will establish a formidable multi-spectrum, multi-orbit powerhouse. With production and people capacity around the world, the new company…

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Microsoft Teams
Telecom News

DIDWW integrates with Microsoft Teams

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DIDWW has announced their integration with Microsoft Teams, enabling Microsoft Teams users to add DIDWW two-way SIP trunking services to their Teams platform through direct routing. Customers can now easily access DIDWW extensive global phone number coverage, while supporting their existing workflows on Microsoft Teams. In addition, with this new functionality, users can make and receive phone calls with premium audio quality and enjoy secure and reliable service backed by DIDWW.  SIP trunking provides users the ability to make local, long-distance and international calls over the Internet with virtually unlimited concurrent call capacity. This technology enables cost-effective calling, while at the same time providing flexibility and scalability when compared to traditional telephony. Having all of this powerful and scalable technology integrated with one of the most popular workplace collaboration platforms opens up a whole new world of possibilities.    Marius Martinkus, Technical Operations Manager at DIDWW, said, “The last…

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Telecom News

Telinta integrates Google Cloud for highly affordable voicemail transcription

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Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, announced that it has integrated highly cost-effective “speech-to-text” for voicemail transcription provided by Google Cloud. Google Cloud’s automated transcription enables VoIP service providers to easily transcribe voicemails on Telinta’s softswitch platform, and deliver the text to end users via email.  Google Cloud’s sub-penny pricing provides an extremely cost-effective solution for automated voicemail-to-text (v2t) transcription in over 125 languages and dialects using the Telinta customers own Google Cloud account.  Google Cloud provides options specially optimized and tuned for telephony. Voicemail is a standard part of Telinta’s white label solutions for VoIP service providers and is offered at no additional cost.  Telinta has developed a special plug-in which enables Google Cloud voicemail transcription, and is available for a small monthly fee.  Inbound minutes of traffic, including voicemail, is free for Telinta customers. The…

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Webex Hologram
Telecom News

Cisco unveils AR communications solution Webex Hologram

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Cisco has released a sneak peek at its next-generation hybrid work collaboration tool. Webex Hologram is the industry’s first real-time meeting solution that combines feature-packed Webex meeting capabilities with immersive 3D holograms using augmented reality headgear.   Webex Hologram is a solution that will add augmented reality to the company’s collaboration platform. Webex Hologram claims to produce lifelike, real-time holograms of actual people when used with AR headsets like Magic Leap and Microsoft HoloLens.   This innovative technology provides a “1 to many” presenter experience, which allows for remote involvement from several users. In contrast to other services that restrict usage to fixed angle views, all users can now concurrently enjoy a multi-dimensional experience. The presenter may communicate using both physical and digital content using Webex Hologram, allowing participants to co-create and actually interact.   Jeetu Patel, executive vice president and general manager, Cisco Security and Collaboration, commented: “Webex Hologram…

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Telecom News

Microsoft’s Teams app under investigation after Slack’s complaint

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The ongoing rivalry between Microsoft and Slack has intensified after the latest complaint filed by Slack Technologies against Microsoft regarding the integration of the Teams app with their ubiquitous Office suite. According to Slack, such bundled products allow companies to gain an unfair advantage over other collaboration tool providers. Following the complaint, the EU antitrust commission has issued a questionnaire for Microsoft competitors (seen by Reuters) asking if the Teams app integration with the Microsoft Office product gives the software giant greater clout. The rival companies have been asked to provide information about their customers who have switched to Teams or the bundled Microsoft Office, along with the percentage of revenue that has been lost as a result.  While it is obvious that the EU commission aims to assess the impact that such integrations have on the products and investments of the workplace collaboration tool providers, it remains…

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submarine
Telecom News

NEC Corporation trials a multicore fiber submarine cable

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NEC Corporation, along with its subsidiary OCC Corporation and Sumitomo Electric Industries, has stated that they have conducted the first testing of an uncoupled 4-core underwater fiber cable and confirmed its transmission performance to fulfill the stringent requirements of global telecommunications networks.   International data usage is anticipated to increase by 30-40%  by 2026, owing to reasons such as the expansion of 5G mobile data and the necessity to exchange ever more content between data centers located around the world. Submarine networks are using space division multiplexing (SDM) technology to fulfill this need, which increases the number of separate spatial channels to maximize the overall capacity of the system, decrease energy usage and minimize the cost per bit transferred. Multicore fiber is projected to increase the number of parallel optical fiber cores without changing the size and structure of underwater cables, allowing the introduction of second generation of submarine SDM…

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