Journey.ai, a trailblazing cybersecurity software company, has teamed up with Avaya, a leading contact center provider, to bolster security measures while enhancing the agent experience. The integration of Journey’s biometric authentication technology with Avaya Hybrid Cloud Services (HCS) offers a compelling solution for contact centers, replacing conventional password-based authentication with biometric verification.
Safaricom announces a milestone of 5 million customers in Ethiopia, making significant strides towards their goal of 10 million by next March. However, a stiff competition lies ahead as they trail the market leader, Ethio Telecom, by a considerable margin. Safaricom breaks into the Ethiopian market as the first private player, with significant growth potential and challenges on the horizon. They are poised to disrupt Ethio Telecom’s monopoly with the introduction of M-Pesa, keenly eyeing financial inclusion. Amid anticipation of new competitors, Safaricom’s persistent efforts and ambitions could potentially shake up the Ethiopian telecom market.
The US government has recently provided clarity regarding foreign equipment purchases under the Broadband Equity, Access and Deployment (BEAD) programme. The emphasis is on minimizing exceptions to ‘buy American’ rules, particularly reflected in the fibre-optic sector. Notwithstanding, one significant provision allows sourcing glass used in fibre optics from overseas. This comes as a relief for firms worried about supply sufficiency and costs. The spotlight of foreign vendors, meanwhile, is potentially electronics, with proposed exemptions including most semiconductors.
Rogers Communications takes a gigantic leap forward, ushering in 5G services across Toronto’s subway system. While this promises enhanced network coverage and emergency call dependability, it raises concerns among competitors Bell and Telus, about potential market limitations. This unfolding drama in the Canadian telecoms industry draws the industry’s anxious gaze.
Welcoming Nokia’s latest innovation — the 25G Passive Optical Network (PON) starter kit. Aimed at enhancing 10Gbs+ deployments, the kit empowers operators to expedite high-speed connectivity for diverse businesses. With the capacity to connect up to ten businesses, this move is amplifying the importance of 10Gbs business connectivity globally. Utilizing existing fiber assets, it offers unique prospect for delivering exceptional speeds to different enterprises, from schools to farms. Discussing the transformation this 25G PON technology brings, we delve into the views of industry insiders and parallel innovations in the works.
Development Capital has announced a €6 million investment in Internet Protocol Telecom Limited (IP Telecom), a leading Irish provider of cloud-based voice over internet protocol (VoIP) and unified communications telephony services to SME & Enterprise customers in Ireland. The minority investment will be used to accelerate the company’s organic and acquisitive expansion plans in the business telephony sector, with intention to increase annual revenues from a forecast of €6m in 2023 to €11m in FY2024. The investment in IP Telecom brings Development Capital’s total investments in Irish SME’s to €100m since 2013.
Nokia’s revamped home wifi software suite, now known as Corteca, promises to revolutionize in-home connectivity management and user experience. This holistic solution boasts advanced features like Corteca Cloud for network management and Corteca Device Software for device administration. More intriguing is the upcoming Corteca Marketplace, offering ‘try-before-you-buy’ applications, potentially opening new revenue horizons. Despite the anticipation, the question remains – will this alleviate users’ connectivity woes and truly enhance their in-home broadband experience? Stay tuned as the story unfolds.
Telinta, a global leader in white label cloud-based switching and billing solutions, today announced the addition of new capabilities to its unique Virtual Office solution. Virtual Office is Telinta’s award winning Hosted PBX solution enabling VoIP service providers to offer highly customizable services to small and home-based businesses. Virtual Office users can customize their own personal VoIP solution by navigating through brandable self-service web portals, selecting the features and capabilities they need.
T-Mobile has shaken up the wireless market with the launch of its new premium service plan, Go5G Next, positioning itself as a contender in the higher-priced service sector. In a surprising move, the plan’s cost surpasses those of rivals Verizon and AT&T for a single line of service, defying T-Mobile’s historical reputation for affordability.
Browser extensions, hailed for their convenience in enhancing online experiences without leaving the tab, are not without their risks. Google Chrome has taken a significant step towards mitigating these concerns with the impending release of Chrome 117.In an informative blog post by Chrome Developers, Google announced that the upcoming Chrome 117 version will introduce a feature to inform users when an extension they’ve installed becomes unavailable in the Chrome Web Store.
