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Zain launches voice over 5G Zain has become the first operator to commercially offer voice over 5G (Vo5G) services on its standalone 5G network. The new Vo5G service is accessible across Kuwait with statewide coverage, and on the all-new Samsung Galaxy S22 family of handsets. Phone-over-5G enables clients to experience crystal-clear voice communications over the 5G network alongside data services, all without interruption. Customers may also utilize the Internet, streaming services and data-heavy apps while having phone conversations, thanks to 5G’s stable and ultra-fast speeds. Read more at: https://tinyurl.com/2p8as9nu Staffbase buys a majority stake in dirico Staffbase has purchased a controlling position in 247GRAD Labs GmbH, the software business behind the dirico content collaboration platform. The dirico platform enables businesses to plan, develop, publishand evaluate content for marketing as well as internal and external communication. As a consequence, Staffbase today employs over 700 people and serves over 2,000 customers globally…

ESET, a multinational cybersecurity company, has introduced a new suite of solutions for the telecom and ISP industries, with the goal of providing consumers with comprehensive protection. The newly released ESET NetProtect suite provides network operators and end users with the tools they need to battle complex and evolving mobile threats.   The new ESET NetProtect can safeguard consumer devices linked to telecom and ISP networks from harmful web domains or domain risks such as malware, phishing and possibly undesirable material via mobile or fixed network connections. End users may utilize the ESET NetProtect administration interface to modify their connected devices’ ESET NetProtect settings, manage their domain whitelists and blacklists, and receive security reports.   These network-level solutions do not require any software installation on end-user devices because they’re compatible with every Internet-connected device, including iOS and Android, thanks to their integration into telco and ISP network services and proven…

Google Cloud, an accelerator of digital transformation for businesses, is expanding its presence in the Dutch public sector, having secured an agreement with the Central Dutch Government to provide access to the Google Workspace suite of cloud-based collaboration and productivity tools.   The Central Dutch Government acknowledged in a statement that the agreement will help its departments shift toward hybrid working methods while also allowing participants to adopt the multi cloud paradigm of IT service consumption. The new agreement’s goal is to make it easier and more effective for Central Dutch government agencies to use the entire suite of Google Workspace technologies under pre-negotiated terms.    In order to reach this goal, organizations will be able to fully utilize a variety of technologies, including industry-leading products such as Chat, Docs, Meet and Sheets, to better serve Dutch residents and enable new hybrid-working environments.   The Central Dutch Government initiated a…

As sanctions bite, Russia’s MTS begins to discount cell phones MTS, Russia’s largest operator, reported a 76.2 % year-on-year drop in Q1 net profit, blaming the results largely on rising interest rates caused by Western sanctions. Russia boosted local interest rates to 20% in the early days of the conflict before lowering them twice, leaving rates around 14% today. MTS has resorted to selling used and discounted smartphones, and is planning to sell its tower assets, in keeping with the current trend of monetizing passive assets located throughout Europe and beyond. Read more at: https://tinyurl.com/c65t43kb Verizon warns of record rise in ransomware According to Verizon Business, the number of ransomware attacks on enterprises has increased by 13% year-on-year, resulting in a rise exceeding that of the previous five years combined. Ransomware was involved in some manner in one-quarter of the cases investigated, with desktop-sharing software and email being the two…

The successful demonstration of renewable energy sources in a 5G mobile site has been confirmed by Deutsche Telekom and Ericsson. Both companies collaborated to convert a live radio station utilizing a management system to optimize power supply and demand by leveraging solar and wind energy.   The site in Dittenheim, 120 kilometers north of Munich, has been partially powered by solar panels for over a year as part of a prior collaboration between the two enterprises. Wind turbines have now been installed as part of a new trial to increase the site’s renewable energy capability. Acting as a second renewable energy power source, the wind turbine is capable of providing up to 5kW of additional electricity. When the conditions are ideal, the facility may run entirely on renewable energy, eliminating the requirement for use of the electrical power grid.   The Ericsson Power System, which handles the two power sources…

Pure IP, a New Zealand-based international VoIP communication solutions provider, has launched its Dynamics Call Connect solution, which enables inbound and outbound calls to Microsoft Dynamics 365 Customer Service platform for a comprehensive omnichannel experience.   Customers can use Microsoft Azure Direct Routing to obtain numbers and external connections to enable inbound and outbound calls inside Microsoft Dynamics 365 Customer Service in a BYOC (Bring Your Own Carrier) paradigm.   Following the news last year that Pure IP was one of the first Microsoft Operator Connect launch partners, Dynamics Call Connect is the newest development in the Pure IP fold that strengthens the company’s Microsoft voice credentials.    Dynamics Call Connect makes use of Pure IP’s Azure Direct Routing as a Service offering to provide incoming and outbound calls for Dynamics Contact Center in over 43 countries, as well as inbound-only services in 137 countries, all from the cloud. Pure…

Orange expands its phone recycling program Orange, a French telecommunications company, is extending its “Re” program, which offers phone recycling, refurbishing, repairs and returns. Customers may drop off phones that are no longer in use at the store, and Orange says any income earned from recycling these old devices will be donated to the Emmaüs International network. The telecom company has stated that the initiative would be expanded to the rest of its European areas, which include Moldova, Slovakia, Romania and Spain. Read more at: https://tinyurl.com/yckkrmss Exoprise launches new monitoring solution for collaboration apps Exoprise, a Digital Experience Monitoring (DEM) service provider, has introduced the latest version of its Service Watch Desktop (SWD) platform. This product helps IT teams to successfully identify problems and forecast performance deterioration when using enterprise collaboration platforms like Microsoft Teams, Zoom, WebEx and Google Meet. Businesses may drastically reduce MTTR and total troubleshooting time by…

Twilio, a customer engagement platform used by hundreds of thousands of businesses around the world, and Syniverse, a communications technology provider to leading carriers and enterprises, have announced that their strategic partnership has been finalized, with Twilio investing $750 million in common equity in Syniverse and the companies expanding their strategic and commercial partnership. In February 2022, Syniverse opted to abandon its intention for a $2.85 billion reverse acquisition that would have resulted in the business being listed on the New York Stock Exchange (NYSE). Syniverse will remain as being majority-owned by the Carlyle private equity firm, with Twilio’s $750 million investment serving as a source of additional funding. Twilio was originally mentioned in February as a possible alternative to the Syniverse NYSE IPO. With the completion of this deal, Twilio has become a large minority owner of Syniverse, while Carlyle retains the controlling share. Syniverse obtained $1.025…

The GSMA, a worldwide organization dedicated to uniting the mobile ecosystem, has cautioned that market imbalances between network operators and online service providers might impede growth in a number of areas of the Internet-based economy, and has urged policymakers to solve the problem immediately.    According to the GSMA’s 2022 Internet Value Chain analysis, asymmetric regulation and limits, sector-specific taxes and spectrum charges are straining infrastructure providers’ business models while allowing big tech to prosper.   The reliance of Internet services and other growing sectors that are dependent on underlying infrastructure investment must be considered by those in charge of enacting rules and regulations. Infrastructure investment incentives may be restrained by unfavorable taxes, costly regulatory requirements, and other cost-degrading factors, according to the paper. The document urges politicians to analyze the entire tax and regulatory environment, ensuring that enterprises investing in infrastructure are rewarded for building and upgrading the networks…

As VoIP technology becomes more broadly adopted, the number of VoIP providers on the market continues to grow, each with their own unique set of services. The stakes are high when it comes to your phone system, and a misstep may have a detrimental influence on your reputation and business operations. After all, you require a phone system that is trustworthy, has the functionality you need, and can scale with your business – all at a competitive price. Switching to a different voice carrier may be a challenging exercise, and it would be a waste of your time and money to switch to a VoIP service that does not match your needs. To make migrating to a new VoIP service easier, here is a list of the top 10 questions to ask your prospective VoIP provider. What features and tools does the company offer? The majority of providers give a…