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News Roundup

A quick roundup of the news in Telecoms | Week #51

By Vilija Simkiene December 23, 2022

Amazon Web Services awarded $724M cloud contract The US Navy has issued a single contract to Amazon Web Services (AWS) potentially worth $723.9 million. Under a five-year enterprise software license (ESL) agreement, AWS will provide the Department of the Navy access to AWS’ commercial cloud environment, including training, certification courses and professional services from the cloud provider. The ESL includes work to be performed from December 2022 through to December 2028. Read more at: https://tinyurl.com/5ynmx3at Infovista unveils its 360° Assurance solution for VoLTE and VoNR Infovista, a global leader in network lifecycle automation, has introduced its 360° Assurance for VoLTE/VoNR solution. This advancement will equip mobile voice service providers with a comprehensive, end-to-end solution to ensure a better customer experience when using voice services. Infovista’s 360° Assurance for VoLTE/VoNR solution is designed to address specific problems that service providers face when assuring VoLTE and VoNR services, including detecting and resolving one-way…

12 articles for 12 days of Christmas 2022

By Aiste Kryzanovske December 19, 2022

Working from home is the new normal, as most of society has recently discovered. However, as this new routine has set in, the problem of achieving a proper work–life balance has also barged through the door. The abrupt transition to remote work has obscured the physical and psychological barrier that existed between home and the workplace. At first, the opportunity for the workers to work from home was seen as a positive aspect that promotes work-life balance. However, unfavorable indications emerged over time, since family and professional commitments sometimes tug employees in opposite directions. Full article: https://voip.review/2022/02/21/find-work-life-balance-working-home/ The telecom industry is responsible for keeping the globe linked through communications services. There are many aspects of these services that we take for granted, from private calls to business interactions. However, it is only because of the telecom sector that we are able to swiftly connect to individuals all over the…

Telecom News

SkySwitch adds Contact Center functionality to its platform

By Aiste Kryzanovske December 14, 2022

SkySwitch, a white-label Unified Communications-as-a-Service (UCaaS) provider located in the United States, has added a new robust Contact Center capability to its platform. SkySwitch is a full-featured, integrated solution for resellers. The company provides MSPs, VARs, telecom agents, interconnect ISPs and WISPs with a cloud-based voice platform that they can brand as their own. The SkySwitch Contact Center effortlessly interacts with the SkySwitch UCaaS reseller platform, enabling a single billing and no setup fees for partners, while expanding on basic call center operations to provide advanced capabilities. The SkySwitch Contact Center helps SkySwitch partners fulfill the increasing demand from small and medium-sized businesses for contact center applications. The system offers businesses cutting-edge communication capabilities that integrate real-time call data with SMS, text-to-speech, chat, chatbots and social integration to help these companies make better business decisions. The SkySwitch Contact Center solution also provides white-label partners with an…

Telecom News

Pure IP now a certified Webex Calling provider

By Aiste Kryzanovske December 6, 2022

Cisco’s cloud-based phone system, Webex Calling, has certified Pure IP, a global supplier of business voice communications, as a calling provider through Cloud Connect for Webex. Now, customers have the option to enable Cloud Connect for Webex Calling using Pure IP. Pure IP’s robust worldwide voice network will be used for calls, enabling PSTN replacement services for Webex clients. A variety of complimentary services, such as Managed SBCs and legacy device integration, will also be available to customers. The Webex Calling solution from Pure IP is offered as a fully managed phone solution with round-the-clock technical support and a range of online administration tools. The solution makes use of direct connections between Pure IP’s cloud-based voice network and Webex Calling. Pure IP offers a variety of deployments through the program, including basic calling situations, large-scale Dedicated Instance migrations, and challenging, high-volume Webex Contact Center deployments. Webex Calling…

News Roundup

A quick roundup of the news in Telecoms | Week #48

By Aiste Kryzanovske December 2, 2022

Orange to cut down energy use by deploying 5G Orange claims to be on a mission to alleviate strain on Europe’s energy networks. The corporation asserts that it can save energy and is doing this by introducing the latest generation of technology, in particular 5G. All of this effort is being applied in order for the company to achieve net-zero carbon emissions by 2040. Deploying 5G is cited as a crucial component of this undertaking. Read more at: https://tinyurl.com/4zmnpfce FCC bans all Huawei and ZTE equipment The sale and import of equipment produced by Chinese manufacturers Huawei and ZTE has been banned by the US Federal Communications Commission (FCC). Dahua Technology and Hangzhou Hikvision Digital Technology, as well as radio equipment producer Hytera Communications Corp., are also banned. According to the FCC, these suppliers pose a threat to national security in the United States, and their technology may potentially be…

Telecom News

Meta fined €265m over GDPR breach

By Aiste Kryzanovske November 30, 2022

Meta was fined €265 million by Irish regulators on Monday. This is the company’s latest penalty for violating rigorous European Union data privacy regulations. According to the Data Protection Commission (DPC), Meta Platforms Inc. violated parts of the EU’s General Data Protection Regulation (GDPR), which require technological and organizational measures to secure user data. The authority began looking into press reports that user data for more than 533 million people was discovered to have been leaked online last year. This information was detected on a website for hackers, and includes names, Facebook IDs, phone numbers, residences, birthdates and email addresses of individuals from more than 100 different countries. The DPC investigation discovered that Meta’s Facebook Search, Facebook Messenger Contact Importer and Instagram Contact Importer capabilities did not adhere to GDPR rules between May 25, 2018 and September 19, 2019. According to Meta, the information was “scraped”…

News Roundup

A quick roundup of the news in Telecoms | Week #46

By Aiste Kryzanovske November 18, 2022

Vodafone to increase pricing and reduce costs In order to lessen the effects of the worsening economic climate, Vodafone has announced cost-cutting initiatives and lowered its full-year profit and cash flow projections. The business said that it will advance the digitalization of its operations while streamlining and simplifying its group-wide structure. The network will also implement “pricing action” across Europe to counteract high energy costs and growing inflation concerns. Read more at: https://tinyurl.com/2p8mcfxm ZenFi Networks purchase by BAI Communications finalized BAI Communications has completed its acquisition of ZenFi Networks. ZenFi, located on the East Coast of the United States, is a supplier of digital infrastructure solutions and an innovator in small cell deployment, offload and roaming services, fiber connection, and network edge colocation. As part of this transactIon, BAI will acquire ZenFi’s portfolio of assets, including approximately 1,100 miles of fiber network throughout the New York and New Jersey metro…

Telecom News

Charter Communications and RingCentral launch two new offerings

By Aiste Kryzanovske November 16, 2022

The launch of two new offerings, Spectrum Business Connect with RingCentral and Spectrum Enterprise Unified Communications with RingCentral, has been announced as a result of a strategic partnership between Charter Communications, a provider of broadband connectivity, and RingCentral, a global provider of enterprise cloud communications solutions. By integrating RingCentral MVPTM with Charter’s Spectrum high-speed internet and network solutions, these new offerings will give SMB and enterprise clients of Spectrum access to a robust, secured and user-friendly communications platform that will allow them to be productive from any location. Additionally, Charter’s clients will benefit from RingCentral’s AI-powered upgrades such as Advanced Meeting Insights and advanced analytics, which will help them modernize and optimize their communications and optimize their business growth and operations. More than 90% of Spectrum markets currently have access to Spectrum Business Connect with RingCentral, the solution’s exclusive UCaaS provider. In the upcoming months, this service will…

Telecom News

Symbio introduced a unified product suite for wholesalers

By Aiste Kryzanovske November 9, 2022

Symbio Holdings, a supplier of communications software, has announced the release of Carrier Infrastructure as a Service (CIaaS), a unified carrier-grade product suite created to enhance the experience of wholesale customers. With CIaaS, domestic service providers may access the same features as top carriers without having to make significant infrastructure expenditures to provide dependable, high-quality voice conversations. Furthermore, CIaaS is backed by carrier-grade customer assistance and expertise delivered locally by in-country customer care teams to worldwide clients for international call routing and other services. Symbio can assist service providers in navigating and understanding unique national licensing and regulatory hurdles. Leveraging Symbio’s large voice network, the solution offers the physical infrastructure and virtual components required to deliver high-quality communications services in Australia, New Zealand, Singapore, and other countries. Using Symbio’s cloud-based technology stack, Symbio’s CIaaS solution makes it simpler for communications service providers of all sizes to start and…

Market Trends

AI in VoIP. What are the possibilities?

By Aiste Kryzanovske November 7, 2022

Artificial intelligence (AI) is currently one of the most talked-about and experimented-with technologies in practically every sector. Being amongst the most significant new technical advances, AI has major implications for Voice over Internet protocol (VoIP) and Unified Communications (UC). With its numerous capabilities, VoIP telephony is already transforming the communication capabilities of many businesses. However, when AI technology becomes an active participant, the efficiency and potential of this market will skyrocket. So, let us see how AI will revolutionize and influence VoIP, and how this technology will become an essential component in all corporate processes. How AI works in VoIP VoIP service providers are always adding new features to their VoIP services in order to attract consumers on both individual and business levels. With the inclusion of AI in communications, new market opportunities are anticipated to emerge. This is why AI has become an essential factor in several VoIP and…