Amdocs enters an agreement with Amazon Web Services Amdocs has announced a multi-year agreement with Amazon Web Services (AWS) to offer integrated cloud-based business support systems (BSS) to communications service providers. Under the terms of the deal, AWS is now an Amdocs cloud provider for Amdocs’ internal IT transformation. Working together, Amdocs and AWS will offer telecom providers access to a portfolio of digital services that shortens the time it takes for service providers to enter the market and gives them more flexibility to meet the needs of their end customers. The companies are also collaborating to develop and promote a variety of services that will help Amdocs customers migrate and upgrade their systems using a range of cloud solutions. Read more at: https://tinyurl.com/y5q64mbe Apple’s new Macs powered by iPhone chips Apple is introducing new Macs that use the same type of chips that run iPhones and iPads. This step…
8×8 partners up with Pax8 8×8, the provider of a leading integrated cloud communications platform, announced that Pax8, a cloud solutions platform, has become a strategic partner and has joined the 8×8 Open Channel Program. In accordance with the agreement, Pax8 is now offering their US partners an 8×8 Open Communications Platform that combines voice, team chat, meetings and a contact center in one solution, allowing organizations to move to the cloud. According to Pax8, the two companies will work together to support their partners as they help customers accelerate their digital transformation efforts, ensure business resilience, and improve employee experience and engagement. Read more at: https://tinyurl.com/y3xg4fu4 Telefónica aims at partnership with Allianz According to Spanish media reports, the telecommunications giant Telefonica is seeking to partner with a private equity subsidiary of the German insurance company Allianz, to launch a fiber-optic joint venture worth about $5.8 billion. The joint venture,…
The international IT and telecommunications company Infobip announced the launch of its new omnichannel customer engagement platform, Moments. Infobip provides a global cloud communications platform that enables companies to create a connected customer experience at all stages of platform usage. The new Moments platform will allow brands to better understand and reach the modern consumer in the digital age. It also promises to provide a sense of human touch to digital communications by supporting personalized messaging and creating smart automated trips through a nationwide omnichannel customer engagement hub. The service is designed to create a sincere connection between people through relevant content obtained from important customer information analysis, including their interests and activities. Moments uses Infobip’s first mobile telecommunications legacy to allow marketers to build long-term relationships through its extensive portfolio of channels, which include WhatsApp, Facebook Messenger, Viber, Line and other chat apps, as well as SMS,…
The work environment is one of the factors that is considered to have a significant impact on an employee’s performance. Unhealthy working conditions can easily lead to stress, reluctance to work and delays. Being in the telecom sector where employees spend a considerable part of their lives in the workplace, it is very important that the team members feel happy, comfortable and motivated in this space in order to promote maximum productivity and ensure a high quality of job execution.
Deutsche Telekom hits 50% 5G population coverage Deutsche Telekom, the largest German telecommunications company, has expanded its 5G connectivity to 3,000 towns across all German states. A total of 18,000 antennas, out of the 30,000 already installed, have been upgraded to support 5G services in the last 5 weeks, and as a result, 50% of Germany‘s population now has 5G coverage. Walter Goldenits, Head of Technology, commented: “The 50 percent is no reason for us to rest on our laurels. The 5G rollout continues with the same intensity. Two thirds of the population are our next target. And we want to achieve this too this year.” Read more at https://tinyurl.com/y4z6fd2m Google Cloud and Orange announce their collaboration Google Cloud and Orange announced that they are partnering up for data, AI and edge computing development. The two companies plan on transforming Orange’s IT infrastructure, developing future cloud services, improving operational efficiency…
Ujet raises $55 million to expand cloud-based customer support platform Ujet, a leading provider of cloud contact center software, has secured USD 55 million in Series C funding to expand its sales and marketing teams at home and internationally, as well as launch new products and features. The San Francisco-based company already claims to have several high-profile clients, including Google, Instacart, and PayPal’s iZettle. Ujet enables customers to contact support teams through voice, email and messaging, and integrates smartphone cameras so they can easily submit photos and videos documenting problems. With this funding, the company is now well-positioned to capitalize on the increased demand for cloud-based contact center technology. Read more at https://tinyurl.com/y8ayek29 UK security officials tell telcos to stock up on Huawei gear – report The National Cyber Security Centre (NCSC) has suggested that UK telecoms operators stockpile critical equipment to ensure the sustainability of telecoms infrastructure, as political…
Spanish telecom operator MasMovil agrees $3.3 billion private equity bid KKR, Cinven and Providence have made their Public Acquisition Offer for Spanish telecoms operator MasMovil. The three venture capital funds have proposed to pay EUR 22.5 per share of the telco, which is valued at almost EUR 3 billion. According to the statement, KKR, Cinven and Providence will pay a 20 percent premium on the current MasMovil share price. Meinrad Spenger, MasMovil Chief Executive, said that they have signed an agreement with the bidders on a deal which would be “beneficial for the shareholders and other stakeholders in the company.” Furthermore, the bidders noted that they would maintain continuity in MasMovil’s strategy, staff and executive team. Read more at https://tinyurl.com/y754vsc9 Google Cloud signs major UK government deal The technology giant Google Cloud has signed a Memorandum of Understanding (MoU) with the Crown Commercial Service (CCS) to make its cloud solutions…
Hosting and colocation service provider Equinix has announced an agreement to purchase a portfolio of 13 data center sites across Canada from BCE Inc., the massive telecommunications and media conglomerate, and the corporate parent of Bell MTS and Bell Canada. The company expects to close this USD 750 million deal in the second half of 2020. The 13 data center sites that will join California-based Equinix’s portfolio represent 25 individual facilities and are expected to generate annual revenues of approximately USD 105 million. In addition to cementing a stronger foothold in the third-largest economy in the Americas, Equinix will also gain more than 600 customers that are currently operating within the Bell data centers. Equinix is already the world’s largest data center and colocation provider, with a network of more than 210 facilities across 55 metros. The company’s main business is hosting the technology infrastructure of third party organizations. “Canadian businesses…
Facebook, telcos to build a huge subsea cable for Africa and the Middle East Facebook, together with a group of telecom companies, including Vodafone, Orange, STC, China Mobile International, MTN GlobalConnect, Telecom Egypt, and WIOCC, will build a subsea cable system that is claimed to be one of the largest in the world. The project is called 2Africa and will cover 37,000 km of cables interconnecting Europe (eastward via Egypt), the Middle East (via Saudi Arabia), and 21 landings in 16 countries in Africa. The system is expected to go live in 2023/4, delivering more than the total combined capacity of all subsea cables serving Africa today, with a design capacity of up to 180 Tbps. Read more at https://tinyurl.com/yahgfe8g Workvivo raises $16 million to reinvent the intranet in the age of Slack and Zoom The Irish startup Workvivo, an employee communications platform, has raised USD 16 million in a Series A…
French operator Bouygues Telecom and US-based TeleSign Corporation, a provider of user verification and Communications Platform as a Service (CPaaS) solutions owned by BICS (Belgacom International Carrier Services), have agreed on a new partnership. Under the agreement, Bouygues Telecom will gain access to TeleSign’s mobile identity products to protect its users from online identity theft and fraud activities such as Account Takeover (ATO) through SIM Swap and Synthetic Identity fraud. In the press release announcing the deal, Ravish Patel, Director of Mobile Identity at TeleSign, claimed that Mobile Identity represents a massive opportunity for mobile operators to play an important role in today’s digital disruption. “TeleSign has been working with mobile operators, guiding them on key aspects around the opportunity, use cases and privacy principles,” commented Patel. The announcement also points to breakthrough innovations in the European digital market in recent years, as more and more digital businesses…

