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GoTo Connect, a unified communication solutions provider that delivers configurable, scalable, all-in-one cloud phone and meeting systems with everything companies need to connect from anywhere, has teamed up with CallRevu, an industry leader in automobile call monitoring and analytics.   CallRevu can now gather high-quality call data and precise telephony information through its interface with GoTo Connect, allowing for better conversational analysis. These advanced call analytics provide a deeper understanding of the customer’s interaction with the dealer, which is a highly useful strategic resource.   The CallRevu and GoTo Connect integration offers retailers access to their phone systems from any device, allowing them to manage their phone systems digitally and deliver a consistent user experience. The digital phone solution gives dealerships more control over phone management and improved accessibility.   Jack Holcomb, General Manager, New Smryna Chevrolet Chrysler Jeep Dodge, commented: “Since moving to CallRevu and GTC, we have witnessed…

Telenor Norway, Telenor’s fully owned largest Norwegian supplier of telecommunications and digital services, has revealed its partnership with Infosys, a multinational information technology company that provides next-generation business consulting, information technology and outsourcing services. The main focus of this initiative is to rapidly transform Telenor’s finance and supply chain operational processes.   To assist the transition from a traditional ERP system and improve company agility and operational efficiency, Infosys created a standardized Oracle Cloud enterprise resource planning solution. This product includes modules such as Record to Report (R2R), Acquire to Retire (A2R), Procure to Pay (P2P) and Order to Cash (O2C), and was deployed in ten Telenor businesses in a record time of nine months.   Infosys was chosen for the ERP transition because of the company’s innovative and standardized services, reusable assets, qualified employees, and the capacity to deploy quickly. The newly implemented ERP platform will help Telenor Norway…

We utilize Voice over Internet Protocol, or VoIP, on a daily basis, but like many advancements, this technology began somewhere and with someone. We are very pleased to introduce you to a woman whose extraordinary talents and forward-looking invention continue to impact our ever-changing world of technology – Dr. Marian Croak, the inventor of VoIP. In honor of women’s accomplishments in technology and business, today we are focusing on this exceptional person. Who is Dr.Marian Croak? Marian Croak is hardly a household name, despite having accomplished so much and driving innovation ahead for the benefit of so many. Dr. Marian Rogers Croak is the Vice President of Engineering at Google and former Senior Vice President of Research and Development at AT&T.  Marian is a soft-spoken woman who describes herself as a non-talker, yet her actions shouted volumes in favor of Internet Protocol (IP) as the future of communications. In her…

Telefonica partners with Meta A new agreement between Meta and Telefonica has been inked to create a Metaverse Innovation Hub in Madrid. Local startups and developers will have access to a 5G laboratory inside the Hub, where they will be able to use a metaverse end-to-end testbed using Meta and Telefonica’s networks and equipment. The hub’s goal is to test innovative network topologies, use cases and devices in order to speed metaverse network and device readiness. Participants will have access to Telefonica’s open innovation ecosystem, as well as the Innovation and Talent Hub Resources and Meta’s engineering capabilities. Read more at: https://tinyurl.com/mf2jbjxu Turkcell partners with Ribbon and Odine Ribbon Communications has teamed up with Odine, a virtualized and containerized infrastructure and solution integrator, to provide Turkcell, a Turkish integrated telecommunications and technology services provider, with next-generation voice interconnect services. Ribbon’s SBC SWe, which delivers the features and capabilities of appliance-based…

Telecom firms in Europe are coming together to assist Ukrainians in staying connected, and they are using a variety of steps that differ from company to company and from country to country, depending on the markets in which they operate. Here are some of the steps that telecommunications firms are taking.   Deutsche Telekom has started providing free calls and text messages to Ukraine. This initiative affects both individual and commercial clients making calls from landlines and mobile phones, as well as roaming in Ukraine. T-Mobile Polska and T-Mobile US, the operator’s Polish and US subsidiaries, both launched comparable deals.   Verizon has waived costs for consumer and corporate users traveling to and from Ukraine. Customers with foreign coverage bolt-ons will not lose any minutes from their subscription, and voice and text roaming costs have been waived.   Virgin Media O2 has lifted costs for calls to and from Ukraine,…

CPaaS (Communications platform as a service) is a great tool for enterprises looking to enhance their business communications systems, improve the efficiency of customer interactions and generate better opportunities for expanding into new international markets. DIDWW, a global provider of premium quality VoIP communications and SIP trunking services, has added more functionalities to its API, thereby expanding its CPaaS solution. These advancements will help businesses stay ahead of the curve in dynamic markets and satisfy their growing needs for technological innovations.   The products and services offered by DIDWW enable companies of any size to implement innovative communications solutions and optimize their business operations. Over the years, this telecom service provider has developed a wide range of products and APIs for Voice and SMS communications, allowing to power feature-rich services that satisfy the exacting needs of the enterprise. The latest enhancements to the DIDWW API include seamless outbound SIP trunk…

NTT DOCOMO and NEC Corporation have launched a proof-of-concept (PoC) testing to run NEC’s 5G core network service in a hybrid cloud environment that leverages the Amazon Web Services (AWS) cloud using end-to-end cloud-native network architecture. Through the PoC, DOCOMO, NEC, and AWS expect to prove the viability of cloud-native mobile networks leveraging a public cloud for network function virtualization (NFV). The PoC will validate the energy efficiency and high performance that AWS Graviton2 processors can bring to NEC’s 5GC in the AWS cloud to achieve an energy-performance advantage over comparable solutions. As the first step, 5GC network functions will run in the cloud on AWS infrastructure and corresponding 5GC network functions will reside on DOCOMO’s on-premises infrastructure to verify availability and operational feasibility. The second step will deploy the 5GC network function on AWS Outposts (on Amazon EC2 compute instances powered by Graviton2 processors) on DOCOMO’s premises. AWS…

WOW! partners with Reach Mobile Wide Open West (WOW!) has teamed up with the MVNO aggregator Reach Mobile to launch a wireless service. WOW! mobile, powered by Reach, will be accessible in a few markets this spring, and the business is currently working on determining the initial launch sites. It is intended that the mobile product should be expanded to all of WOW! markets shortly after the launch. WOW! will be able to bring a mobile product to market rapidly by relying on their operational efficiency, a full-featured platform, and a fantastic customer experience in a lower-cost operating model by employing Reach Next. Read more at: https://tinyurl.com/2smnm38n Audi taps Verizon for 5G vehicles Audi of America and Verizon have launched a new cooperative venture, with the goal of utilizing Verizon’s 5G Ultra Wideband connection within Audi automobiles. Their offering will encompass augmented mobile services and new driving-assistance technologies, paving the…

Infovista, the global leader in network lifecycle automation, announced that Colt Technology Services has selected Infovista KLERITY to deliver VoIP (Voice over IP) service assurance across the Colt IQ Network. The KLERITY solution will deliver end-to-end visibility to Colt’s international network across 7 major locations in Asia and Europe.   Colt Technology Services is a leading provider of agile, high bandwidth connectivity solutions serving data-intensive organizations spanning 210 cities in more than 30 countries. Colt is a recognised innovator and pioneer in Software Defined Networks (SDN) and Network Function Virtualisation (NFV). The deployment of KLERITY within a network enabled with the latest SIP encryption technologies will enable Colt to optimize the quality of experience (QoE) of its VoIP services in a marketplace where quality is a key differentiator, with KLERITY providing detailed, real-time visibility into the perceived QoE and reliability of those services. This includes the ability to view how…

Cloud-based phone systems offer the benefits of advanced and flexible communication tools that make it easy to expand and scale business operations. DIDWW, a global telecom operator providing first-rate VoIP communications and SIP trunking services, has announced a collaborative partnership with VoIPstudio, a leading provider of a professional-grade cloud telephony system.   This initiative will equip VoIPstudio customers with a highly flexible and scalable VoIP communications solution for smooth business expansion. By leveraging DIDWW’s powerful outbound SIP trunking solution and an extensive phone number inventory, VoIPstudio will enable companies of all sizes to expand across new countries and regions. DIDWW’s fully-compliant services are delivered over a private, global IP network, ensuring a high-level of audio quality, security and reliability in a cost-effective manner.   VoIPstudio has been optimized to be multisite and multi-country, and is supported by distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers…