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Telecom News

Avaya and NORAD to track Santa’s journey around the world

By Aiste Kryzanovske December 21, 2021

Avaya, a worldwide technology company specializing in cloud communications and workstream collaboration solutions, announced that its Avaya OneCloud™ contact center solutions are allowing children all across the world to follow Santa Claus on his Christmas Eve voyage. Avaya is assisting the North American Aerospace Defense Command’s (NORAD) Operations Center at Peterson Space Force Base in Colorado Springs, in tracking Santa’s movements throughout his popular travel path. NORAD utilizes Avaya’s OneCloud CCaaS driven by AI to communicate in real time with millions of children of all ages who are keen to know where Santa is and when he will arrive at their houses. Last year, despite having a small staff, 175 volunteers fielded over 20,000 phone calls, answering queries on Santa’s location. Also, more than 11 million people visited the NORAD Tracks Santa website http://www.noradsanta.org, last year. “Where is Santa?” was queried by at least 12.3 million Amazon Alexa…

12 articles for 12 days of Christmas 2021

By Aiste Kryzanovske December 20, 2021

With Christmas fast approaching, we would like to present 12 articles to read during the 12 days of Christmas. We hope that this collection of articles will take you on a joyous voyage of telecom business, VoIP, and personal development education. It has been over a year since organizations rushed from the traditional office to a virtual workplace due to the coronavirus. The transition from office to home leads to other changes: many of us now communicate much more often in the virtual world, rather than face-to-face, which means that nonverbal communications are now more important than ever. Full article: https://voip.review/2021/02/08/importance-nonverbal-communication-virtual-environment/ Most phones today allow users to see the calling party’s phone number before they answer. This feature, called Caller ID or Calling Line Identity (CLI), is a way to let people know who is calling and decide whether they want to answer the call or not. However, callers…

News Roundup

A quick roundup of the news in Telecoms | Week #45

By Aiste Kryzanovske November 12, 2021

BT is opening a robotics research facility BT Labs in Suffolk, England, will open a 5,000-square-foot robotics research laboratory to create robotic solutions for telecom and civil engineering. The lab is the first of its kind in the United Kingdom. BT anticipates that academics at the new facility will collaborate with colleges and utilities to create and test technologies that will advance the pace of BT’s fiber rollout as well as the upgrading of the power and water providers’ subterranean and overhead networks. The researchers will concentrate on issues such as installing new fiber infrastructure without digging up roadways and sidewalks, providing trenchless infrastructure utilizing robotic locomotion and excavation techniques, and more. Read more at: https://tinyurl.com/dm6ujvnz Cisco powers AT&T managed SASE offering AT&T is adding a new product to its worldwide, managed Secure Access Service Edge (SASE) portfolio. AT&T SASE with Cisco is an unified network and security management solution…

Market Trends

Technology trends of the decade

By Aiste Kryzanovske November 8, 2021

Over the past decade, there have been so many advancements that it is difficult to keep up with all the technological breakthroughs. This journey has been thrilling and every invention delivers new technology at a rapid pace. It is critical to look to the future for clues as to where technology will take the society next. And this decade is shaping up to be one of significant technological leaps, as businesses prepare for the large-scale integration of advanced technologies. Here are the top technological trends that are taking the world by storm. Blockchain A blockchain, in its most basic form, is a shared, digital record that cannot be changed once a transaction has been recorded and confirmed. In other words, blockchain technology makes it nearly impossible to falsify a transaction. When you hear the term blockchain, the first thing that usually springs to mind is cryptocurrency; however, there is more…

Top 10 cloud PBX providers

By Aiste Kryzanovske October 11, 2021

With more and more companies looking to gain flexibility, scalability and achieve growth, cloud-based PBX providers are becoming increasingly popular as the top choice in communication systems. The PBX virtual phone system is secure, convenient and reliable, making it a great choice for businesses. Because no physical hardware is required, it is economical, easy to scale, has plentiful features, a wide range of integration possibilities, and takes very little time to set up. If you have decided that a cloud PBX is what your business needs, this summary lists the top 10 hosted PBX providers to help you find the right choice for you. phone.systems™ is a scalable, feature-packed and fully integratable cloud telephony solution for businesses of all sizes. This platform is designed to seamlessly interconnect with any service provider without the need for hardware or software to be purchased or maintained. The phone.systems™ unique and easy…

How Hosted VoIP can benefit startups

By Aiste Kryzanovske September 27, 2021

There are a few things that are as challenging and thrilling as running your own business. But owning a business is also a big responsibility. Today’s markets are highly competitive and there are numerous experienced business owners who might intimidate you with their knowledge and work experience. In every business, your communication with customers is often the most important component of your success. Direct communication allows you to explore your customers’ habits and interests, but most importantly, build relationships with them. You might think that Internet telephony only benefits larger enterprises, but that is simply not true. In fact, small businesses, especially startups, can greatly benefit from the extra freedom, flexibility and lower costs that an Internet phone service offers. VoIP has helped small businesses improve their phone call handling by 67%, message management by 63% and remote work by 57%. Why Hosted VoIP? There are many good reasons to…

Telecom News

SK Telecom introduces subscription services, purchases KCP, and more

By Aiste Kryzanovske August 31, 2021

SK Telecom, South Korea’s leading mobile carrier, recently launched a new subscription service and also purchased a 20% stake in Korea Content Platform (KCP), a US-based joint venture of Korean terrestrial broadcasters. In addition, the company began monitoring marine pollution with Hoseo University and the Korea Atomic Energy Research Institute. On Sunday, SK Telecom announced that it had finalized the acquisition of a 20% shareholding in KCP for $25.8 million in order to expand the content portfolio and audience base of its over-the-top (OTT) platform Wavve. According to industry experts, the presence of KCP in the United States will aid in the creation of synergy with Wavve. In addition, the company has introduced a suite of subscription services, named ‘T Universe’, for its clients, which appear to be a collection of ecommerce services. While there will be several subscription packages available, the main one is called Universe Pass,…

Telecom News

A quick roundup of the news in Telecoms | Week #33

By Aiste Kryzanovske August 20, 2021

Telefónica, Aerial launch Remote Care project pilot The first pilot project regarding “Remote Care” for elders was initiated by Telefónica, the Canadian firm Aerial and the municipality of Luciana. This solution does not require new devices nor wearable equipment, but includes a movement detector interface for the home WiFi, which utilizes existing wireless signals combined with artificial intelligence and contextual analysis to detect presence and motion. The cloud-based AI engine is intended to share data about a senior’s behaviors with their family members. In order to facilitate remote monitoring of elders, this technology also compares the data to normal behavioral patterns. Read more at: https://tinyurl.com/4ae6w5j9 T-Mobile experiences data breach In a recent cyber assault on T-Mobile, over 40 million individuals’ information was exposed, including names, birthdays and social security numbers. The business claimed that the stolen files contained data from over 7.8 million current T-Mobile accounts as well as data…

Telecom News

A quick roundup of the news in Telecoms | Week #29

By Aiste Kryzanovske July 23, 2021

Dish and AT&T strike a $5 billion network deal Dish has signed a mobile network services agreement with AT&T worth more than $5 billion over the next ten years. In accordance with the MVNO and the national roaming agreement, Dish’s mobile phone brands will use the AT&T network. When the operator’s 5G service commences, the mobile brands will use AT&T’s infrastructure for roaming in areas where it does not currently have coverage. With this deal, Dish replaces T-Mobile US as a partner in the wholesale network, and it is likely that the network operator will not suffer significant financial losses due to one of its competitors. Read more at: https://tinyurl.com/3fuxje7k Cox Business launches Net Assurance to help small businesses Cox Business has released Net Assurance, a new service aimed at small businesses to protect them from losing their Internet connection during outages. If the Internet loses its wired and private…

Telecom News

A quick roundup of the news in Telecoms | Week #28

By Aiste Kryzanovske July 16, 2021

GCI to expand capacity for rural areas GCI, an Alaskan service provider, has signed a $150 million contract with Intelsat to increase the telecommunications service capacity in rural areas. GCI has been providing geosynchronous (GEO) satellite communications for 35 years to supply the state with data, video and voice services. The latest transaction gives GCI continued access to C-band and Ku-band capacities, which are already a part of GCI’s satellite services portfolio, and also provides new access to state-wide Ka-band capacity. Furthermore, Intelsat will provide the multi-satellite solution through a new and improved managed station platform and C- Ku- and Ka-bands networks. Read more at: https://tinyurl.com/w52yht6u South Sudan launches Digitel Network South Sudan has announced the launch of Digitel Network, the country’s first telecommunications company, which was introduced to celebrate 10 years of independence of the country. South Sudan has so far had the services of only two international mobile…