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Telecom News

A quick roundup of the news in Telecoms | Week #44

By Aiste Kryzanovske October 30, 2020

CallTower delivers Native Microsoft Teams Cloud Contact Center CallTower, a global provider of cloud-based, business-class unified communications and collaboration solutions, announced that it is offering a Native Microsoft Teams Cloud contact center through its strategic partner Five9. The integration of Five9 and Microsoft Teams enhances the customer experience by leveraging the collaboration capabilities of the Teams platform and integrating it into the Five9 Intelligent Cloud Contact Center solution. In addition, Five9 recently announced their CallTower “US Reseller of the Year 2020” initiative as part of the Five9 2020 Global Partner Awards. Read more at: https://tinyurl.com/yy8klgy5 Cellnex wants to acquire Hutchison towers The Spanish operator Cellnex is eyeing the acquisition of CK Hutchison’s entire European tower portfolio for over $10 billion. It was first reported that CK Hutchison was looking to sell a smaller stake in its European tower unit back in July, but Cellnex plans to buy the whole package…

Telecom News

A quick roundup of the news in Telecoms | Week #32

By Vilija Simkiene August 7, 2020

Microsoft to continue talks to buy TikTok from ByteDance Microsoft has announced that it is prepared to continue discussions for the acquisition of popular short-video app TikTok from Chinese internet giant ByteDance. In a statement, the company said that it is committed to acquiring TikTok “subject to a complete security review and providing proper economic benefits to the United States, including the United States Treasury.” Microsoft made the statement following a conversation between its CEO Satya Nadella and US President Donald Trump. The company said it would ensure that all private data of TikTok’s American users is transferred to and remains in the United States. Read more at https://tinyurl.com/y69w8a4b Samsung’s Galaxy Z Fold 2 is official, comes with a ton of improvements Samsung has officially introduced a range of new premium mobile devices at its Unpacked 2020 event live streamed from Korea. Among others, the company is launching the Samsung Galaxy…

Telecom News

A quick roundup of the news in Telecoms | Week #30

By Aiste Kryzanovske July 24, 2020

Vyopta Introduces Support for Microsoft Teams On Tuesday, Vyopta, a provider of Unified Communications (UC) monitoring and analytics solutions, announced the release of their comprehensive support for Microsoft’s cloud-based UC products including Skype for Business, Microsoft Teams Rooms, Microsoft Teams and Surface Hub. Vyopta is one of the first companies to provide monitoring and analysis services to Microsoft Teams, helping to speed up the deployment of the Microsoft Teams software, simplify troubleshooting and reporting, and improving the service quality of Microsoft’s voice and video calling experience. In the near future, Vyopta will continue to expand its monitoring capabilities, including more advanced and proactive Microsoft Teams alerts. Read more at https://tinyurl.com/y3r396fh Telecom Argentina hit by a major ransomware attack One of Argentina‘s largest Internet Service Providers (ISPs) has suffered a serious ransomware attack. The cybercriminals who carried out the attack, demanded $7.5 million in Monero cryptocurrency from the ISP to regain…

Telecom News

IPFone and Ribbon Communications boost communications delivery during Covid-19

By Aiste Kryzanovske July 23, 2020

IPFone, a provider of cloud-based business unified communications and telephony services, together with Ribbon Communications Inc., a global provider of real time communications software and network solutions to service providers, enterprises and critical infrastructure sectors, announced that they are making use of Ribbon‘s Intelligent Edge portfolio to ensure that their customers are able to seamlessly work from home during the COVID-19 pandemic. Ribbon‘s EdgeMarc 2900, deployed at several IPFone sites in various states, helps support IPFone’s business customers as the company experiences an increase in its network usage. EdgeMarc devices are located at the edges of the customer network to ensure the successful deployment of IP-based communications services that improve voice quality, security and visibility on the customer network. Also, the EdgeMarc 2900 allows IPFone to easily adapt to the smallest or largest customer installations, while providing secure service delivery capabilities. This architecture enables the company to proactively keep…

Telecom News

A quick roundup of the news in Telecoms | Week #18

By Vilija Simkiene April 30, 2020

US telecoms will not charge late fees during COVID-19 pandemic Major US telecommunications companies such as AT&T, Comcast, Cox, and Verizon have expanded their policies to not charge late payments and cancel service for customers and small businesses affected by the COVID-19 pandemic until June 30. Furthermore, Comcast said that apart from extending the commitment through June 30 and providing its Wi-Fi hotspots to everyone, it would also extend the pause in its data plans to give all customers unlimited data at no extra charge. With tens of millions of Americans working from home, internet providers and the FCC say the internet is performing well. Read more at https://tinyurl.com/yd8wbxuv Google is making Meet free for everyone The tech giant has announced that Google Meet, its premium video conferencing product, will be free for everyone and will be fully accessible over the coming weeks. Previously, the Meet service was available only…

Telecom News

Ribbon unveils new EdgeMarc 300 Series for enhanced IP-based communications

By Vilija Simkiene March 18, 2020

The US technology company Ribbon Communications has introduced its new EdgeMarc 300 Series to provide small businesses, home office and branch office customers that currently have analog voice infrastructure, with an easy and cost-effective way to capitalize on IP-based voice services. The cloud solutions provider said that the EdgeMarc 300 is part of the recently launched cloud-based Ribbon Next Generation Intelligent Edge portfolio, which securely connects and enhances enterprise voice and data applications, including Microsoft Teams. This portfolio of edge solutions delivers service assurance, advanced analytics, security, policy and routing functionalities for cloud communications applications. Ribbon’s EdgeMarc 300 is a survivable branch office solution that supports the integration of analog endpoints and the public switched telephone network (PSTN), as well as Session Initiation Protocol (SIP) calls. This gateway provides connectivity between analog and SIP devices, enabling branch offices to rapidly migrate analog phones to a SIP-based network and communicate seamlessly with…

Telecom News

A quick roundup of the news in Telecoms | Week #5

By Vilija Simkiene January 31, 2020

Ribbon launches Next Generation Intelligent Edge portfolio to accelerate enterprise migration to cloud services The US technology company Ribbon Communications has introduced its Next Generation Intelligent Edge portfolio that includes the new EdgeMarc 6000, the latest iteration of Ribbon’s modular platform for voice and data functions. The cloud solutions provider said that its products portfolio securely connects and enhances enterprise voice and data applications, including Microsoft Teams, while delivering service assurance, advanced analytics, security, policy and routing capabilities for cloud communications applications. Ribbon’s Next Generation Intelligent Edge portfolio delivers a comprehensive enterprise edge offering to service providers and enterprises. Read more at https://tinyurl.com/uz95gdj Early 5G smartphone market all about Samsung and Huawei According to the latest Strategy Analytics (SA) report, the demand for 5G smartphones turned out to be much higher than expected and reached 19 million units sold in 2019. Almost three-quarters of such deliveries were made by Huawei and…

AI

AI Integration in UC Tools – Rising Costs and Negotiation Tips

By Gintare Jakonia March 23, 2026

In the evolving landscape of Unified Communications, AI is reshaping platforms from Teams to Webex, enhancing functionalities but also driving significant price hikes. SaaS expenses per employee are surging, highlighting how vital negotiation and strategic management are in controlling VoIP-related costs. This ensures businesses strike a balance between innovation and budget efficiency.

AI

BT and Pindrop Team Up to Combat Voice Fraud with AI

By Aukse Andrijauskaite November 18, 2025

In the evolving landscape of contact center security, BT’s innovative collaboration with Pindrop tackles the surge in voice fraud and deepfake threats head-on. By integrating advanced voice authentication and AI-powered security into their communications network, BT enhances VoIP systems, simultaneously safeguarding enterprises and improving customer trust. As fraudulent tactics become more sophisticated, leveraging technologies like Phoneprinting and behavioral analytics within VoIP solutions becomes essential. The synergy between BT and Pindrop exemplifies how state-of-the-art VoIP security solutions not only protect but also streamline operations in a digital-first era, paving the way for secure, efficient communication channels.

Infrastructure

GoTo Revolutionizes Education with UC Platform

By Aukse Andrijauskaite October 31, 2025

GoTo introduces GoTo Connect for Education, revolutionizing school communications. This cloud-based platform integrates phone, paging, messaging, and alerts, streamlining management and enhancing security. Schools can now consolidate fragmented systems, easing the IT burden and ensuring safety. GoTo’s innovative approach seeks to modernize educational communication infrastructure smoothly and cost-effectively.