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For the first time in over 60 years, Nokia, the Finnish manufacturer of telecom equipment, has unveiled its redesigned logo and brand identity. This shift underlines Nokia’s focus on fast expansion and its move away from the smartphone market towards corporate technologies.   The new logo is made up of five distinct forms that create the word NOKIA, with the customary blue color of the previous logo being replaced with a variety of colors depending on the application. Nokia’s CEO, Pekka Lundmark, stated that the company’s focus had switched from selling equipment to telecom operators, to selling equipment to enterprises.   The company intends to expand its service provider business, although its primary focus is currently on selling equipment to non-telecom businesses. Lundmark also stated that he plans to reassess the growth paths of Nokia’s various businesses, including divestment strategies if required. Nokia intends to expand into factory automation and…

Broadvoice recognized as a top UCaaS provider by TrustRadius In its Winter 2023 “Best of” awards, TrustRadius named Broadvoice, a provider of hosted voice and unified communications as a service (UCaaS), as one of the top three products for Best Relationship, Best Value for Price and Best Feature Set in the UCaaS category. The awards are based on key data and unbiased user ratings from July 1 to December 31, 2022. The b-hive unified communications technology from Broadvoice offers virtual contact centers, cloud PBX, UC, collaboration tools and the next-generation b-hive Communicator for employees to use in streamlining communications and collaboration capabilities.  Read more at: https://tinyurl.com/237r7ms2 Zoho announces their Trident UC platform  Trident, a new platform for collaboration, productivity and communication experiences, has been unveiled by Zoho Corporation. Trident provides users with a single platform and lessens tool ambiguity by bringing together mail, messaging, audio/video conversations, calendar, tasks, and more…

Zoom, the video conferencing powerhouse that had explosive growth during the COVID-19 pandemic, has disclosed that 15% of its workforce, or around 1,300 workers, will be let go. The company’s CEO, Eric Yuan, attributed the need to reduce staff expenses to the company’s previously accelerated hiring during the pandemic and the unpredictability of the global economy.   The number of staff at Zoom increased by more than 275% between July 2019 and October 2022, reaching 8,422 employees. Many companies and schools depended on Zoom to keep their operations running at the peak of the pandemic; however, with lockdowns becoming rare events and the rise of “Zoom fatigue,” the corporation has struggled to continue its growth.   Zoom’s market cap peaked at $150 billion in late 2020, but has since dropped to roughly $24 billion. Yuan acknowledged not devoting enough effort to analyzing the company’s growth and determining if  that expansion…

T-Mobile’s data breach affected 37 million customers A major data breach impacting 37 million T-Mobile users has been revealed. The hack, which was discovered on January 5th, is thought to have started on November 25th, 2022. An application programming interface (API) was taken advantage of by a hacker to attain unauthorized access to client data. The breach allowed access to names, billing addresses, emails, phone numbers, dates of birth and T-Mobile account numbers, but did not reveal payment card information, social security, tax, driver’s license, or other government-issued ID numbers. Read more at: https://tinyurl.com/mtsr7tkm Microsoft makes a multibillion-dollar investment in OpenAI Microsoft has made an undisclosed multibillion-dollar investment in OpenAI, the developer of the popular artificial intelligence service ChatGPT. This expenditure is Microsoft’s largest bet on AI technology to date. The AI platform will be used with a variety of consumer and commercial products, including Office software and the Bing…

Dialpad, a leading AI-Powered Customer Intelligence Platform, has announced updates to their open app ecosystem. These advancements make it easier for customers to integrate their workflows and apps into a single effective workplace and adjust their workflows for improved communications and cooperation.   The App Marketplace includes integrations with Microsoft Teams, Microsoft Dynamics, and the newly added Bullhorn, ServiceNow, HubSpot, as well as Google ChromeOS Desk Connector. Customers may now consolidate all of their daily tasks into one pane thanks to these integrations. Customers may also quickly search for and find available  solutions based on  use cases or specific industry requirements.   Dialpad combines the most advanced AI Contact Center, AI Sales, AI Voice, AI Meetings and AI Messaging solutions in one. With over 3.5 billion minutes of real-time AI data, Dialpad is the only AI-powered customer intelligence company that is partnered across multiple Google business sectors, including Google Cloud,…

Fusion Connect launches Operator Connect for Microsoft Teams Fusion Connect, a global Managed Communication Service Provider (MCSP), now offers Microsoft Teams Operator Connect. This new solution ensures the availability of the platform and services, backed by Fusion Connect’s complete service guarantee. With this offering, customers can use Microsoft Teams to make direct calls to mobile devices and landlines using dedicated local phone numbers that can be accessed from any device. By partnering with Fusion Connect for Microsoft Teams calling services, businesses can more fully integrate their use of Microsoft 365 services and benefit from enhanced collaboration, continuity and workforce management capabilities. Read more at: https://tinyurl.com/2tcuw5p4 University of Surrey to research greener telecom networks The University of Surrey has secured a £12 million grant to research the development of more sustainable and resilient telecommunications networks. The 5/6G Innovation Centre at the University of Surrey will act as the project manager for…

PBX On The Cloud is a fully featured VoIP provider for Latin America and the USA, offering a cloud-based phone system for enterprises looking to simplify their business communications. With PBX On The Cloud, you can have extensions wherever your workforce is, allowing your staff and customers to communicate seamlessly from anywhere in the world. With over 40 years of experience in the information technology industry, PBX On The Cloud, a part of MIGESA Group, has significant expertise in delivering personalized and powerful services to its customers. The company goes above and beyond to know each customer personally and to understand their needs, which allows them to offer personalized assistance in multiple preferred languages, including English, Spanish and Portuguese. This personal touch is what makes PBX On The Cloud stand out from its competitors. By leveraging the company’s cloud-based phone system, you are able to ensure that all…

Apelby chooses Linxa for its international voice business transformation Apelby Communications has chosen the Linxa Connect, a completely integrated, end-to-end telecom management solution, to revolutionize its global voice business. This platform supports and automates voice wholesale operations in a seamless manner, including rate management, routing, quality control, deal administration, billing, dispute resolution, fraud detection and real-time reporting. High levels of automation, agility and efficiency are offered by the solution, enabling Apelby to re-engineer and improve its business processes.  Read more at: https://tinyurl.com/yc7kjfwk Intrado Corporation releases a wearable 911 safety device Intrado has unveiled a wearable safety gadget with a programmable panic button. The badge-sized gadget is a component of Intrado’s Safety Suite Solution, an all-inclusive incident management platform for K–12 schools, institutes of higher education, and organizations of all sizes. Upon user activation, Intrado Safety Suite immediately notifies administrators and personnel and sends the device location and event specifics to…

In order to help carriers and service providers become fully compliant with the Microsoft and Zoom Ecosystems, SIPPIO, a global provider of corporate phone services, has launched its Fast Track Accelerator program.   Carriers and service providers who participate in this program become completely compliant with the architecture and automation processes needed for wholesale certification within the Microsoft Operator Connect and Zoom Provider Exchange ecosystems. The program provides resellers with a rapid path to start selling retail voice subscriptions. The cloud-based services from Microsoft and Zoom that are covered by this program include Zoom Peering, Microsoft Direct Routing, Microsoft Operator Connect and Zoom Provider Exchange.   With a completely customized, white-labeled platform that offers pre configured infrastructure and services for full implementation, the Fast Track program enables network operators and carriers to become Microsoft and Zoom providers. Through the accelerator program, which covers 74+ countries, service providers and carriers may…

DT to reduce energy use in Germany by 10% Deutsche Telekom has announced its latest environmental goals, including a commitment to cut energy use in its home market by at least 10% by 2024. The company intends to achieve this by retiring outdated systems, such as the PSTN, and transitioning to more efficient technologies, such as 5G mobile. In addition, DT intends to double its energy efficiency improvements by the same target date. Read more at: https://tinyurl.com/49u8red3 Exoprise announces its latest Service Watch release The most recent Service Watch version from Exoprise gives business IT and UC teams the ability to examine the complete network route for every UC application for each user on each network. Businesses of all sizes may effectively adapt to an expanding UCaaS market with Service Watch DEM with RUM + Robots, thanks to the enhanced scalability, flexibility and cost-efficiency. No matter the location, network or…