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Week #12
News Roundup

A quick roundup of the news in Telecoms | Week #12

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DT and Vodafone to tackle areas of Germany with no 4G coverage Deutsche Telekom (DT) and Vodafone Germany have announced further advancements in their efforts to close 4G coverage gaps in distant or rural parts of Germany where consumers are serviced by only one mobile network operator (MNO) or no operator at all. Over the last several years, the two operators have worked to increase coverage in 3,000 to 4,000 so-called 4G gray spots, which are commonly described as places where only one MNO can provide service. Read more at: https://tinyurl.com/yndfwnvb Spectralink launches DECT devices with Microsoft Teams SIP Gateway Spectralink, a global workplace mobility solutions supplier, has announced the availability of DECT devices that are compatible with the Microsoft Teams SIP Gateway. Company-critical deskless workers, who must travel to a remote site in order to carry out their duties, are very much relied upon by enterprise companies such as…

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Ribbon
Telecom News

DIDWW voice services compatible with Ribbon’s cloud communication solutions

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DIDWW, a global telecoms operator that offers premium quality VoIP communications and SIP trunking services, is now a solution partner for Ribbon Communications Inc., a global provider of real-time communications software for service providers and enterprises. The DIDWW two-way SIP trunking solution is fully interoperable with Ribbon’s Session Border Controllers SWe Edge & CNe Edge. This combination will make it easy to provide mutual customers with secure, real-time services, while supporting simpler and more cost-effective connectivity for a wide range of unified communications (UC) solutions. Compatibility includes industry-leading providers such as Microsoft, Zoom, Cisco, Amazon, Ring Central, Twilio, Genesys, NICE CXone and more.   The interoperability of DIDWW’s two-way voice services with Ribbon’s SBCs will provide customers with an extremely easy setup process. The powerful DIDWW SIP trunking solution offers virtually unlimited call capacity and flexible VoIP trunk configurations to assist businesses of any size in expanding their local or international communications. The company’s extensive international coverage of…

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SaaS
Telecom News

AudioCodes launches a new SaaS solution dubbed Live Express

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AudioCodes, a provider of sophisticated communications software, products and productivity solutions for the virtual environment, has launched AudioCodes Live Express, a new SaaS solution that allows partners to onboard and maintain their corporate clients’ Microsoft Teams connectivity to the PSTN.   Aimed at unified communications, contact centers and hosted business services, AudioCodes enables organizations and service providers to develop and run any IP-based voice network. AudioCodes provides a wide range of quality technologies, solutions and services to large multinational corporations and premier tier-1 operators all around the globe.   Direct Routing capabilities and a suite of management automation tools are included in Live Express to streamline everyday operating cases that associates and their clients are likely to face. This new, revolutionary solution helps partners to improve customer onboarding by providing a convenient user portal and extensive automation features, as well as seamless interconnection between customer SIP trunks and Microsoft Teams,…

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Sinch
Telecom News

Sinch teams up with Treasure Data on personalized omnichannel touchpoints

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Treasure Data, an enterprise customer data platform (CDP), and Sinch, a worldwide supplier of cloud communications, have established a strategic alliance to enable more tailored and engaging dialogues with customers across multiple channels. The collaboration aims to meet the demands of businesses who want to connect their consumers more effectively through mobile channels utilizing real-time data.   Treasure Data’s smart CDP creates a complete, holistic view of a customer by securely stitching together key data sources that are normally segregated, such as CRM, marketing automation, point-of-sale, and social media. Through the CDP, service agents may gain insight into all aspects of the customer experience, which can then be accessible across numerous communication channels provided by Sinch’s multi-channel communication platform. Email, text, phone calls, and mobile messaging apps like WhatsApp, iMessage, Telegram, and others are included.   Rick van Esch, Vice President of SaaS Business at Sinch, commented: “We are seeing…

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VoIPstudio
VoIP Solutions

Enhancing customer experience with enterprise communication solutions by VoIPstudio

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VoIPstudio is a top-tier VoIP communications solution provider for small and medium-sized enterprises of all types. The company provides over 40 cloud-based PBX services in a simple, intuitive, all-inclusive platform that allows any organization to benefit from professional communications at a low cost.   VoIPstudio helps expanding enterprises to operate globally by enabling them to acquire phone numbers in over 90 countries and 30,000 cities across the world directly from the application. The company offers international, local, toll-free, and “gold” phone numbers, with newly purchased numbers being instantly usable.   VoIPstudio includes all of the capabilities you’ll need to start building a call center straight away. It comes with a comprehensive yet simple-to-use virtual switchboard that can be configured from anywhere using a browser. It also incorporates a complete virtual PBX, with call flows, call recording, IVR, SMS, call transfer, and many other capabilities, as well as a mobile app,…

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Bridgei2p
VoIP Solutions

Business call automation with Predictive Dialer by Bridgei2p

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A predictive dialer is call automation software that allows salespeople to dial many numbers at the same time. Predictive dialing connects a company rep to a caller as soon as they answer,  optimizing a sales person’s time to connect with and close actual prospects. With a predictive dialer, there is no delay between calls, so agents can greatly increase the number of conversations they have with actual leads on a daily basis.   Bridgei2p is a VoIP (Voice Over IP) solution provider with the goal of providing industry-leading VoIP technology to a variety of industrial verticals. The company specializes in offering unique customer-specific solutions that are based on in-depth research into individual customer demands, including their predictive dialer. Bridgei2p’s predictive dialer will not only increase efficiency, but also help a business save money while also increasing earnings. It’s one of the most sophisticated and modern phone systems available.   The…

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Week #10
News Roundup

A quick roundup of the news in Telecoms | Week #10

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Orange and MasMovil in talks about joint venture  Orange and MasMovil have stated that they are in talks to launch a 50:50 joint venture (JV) in Spain. Orange’s Spanish subsidiary is valued at €8.1 billion, while MasMovil is valued at €11.5 billion, for a total enterprise value of €19.6 billion. The merged operator would include around 7.1 million fixed line customers and 20.2 million mobile users, with a combined FTTH network of approximately 16 million residences. The operators claim that the combination would result in a slew of meaningful synergies of more than €450 million within three years of the merger closing. Read more at: https://tinyurl.com/y5d9h3y7 Google acquires Mandiant to boost its cloud offering In a move aimed at bolstering the capabilities of its Google Cloud platform, Google has agreed to pay $5.4 billion for the cybersecurity firm Mandiant. To address harmful information and software vulnerabilities, Google Cloud currently offers…

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Dr. Marian Croak.
People & Interviews

Meet Dr. Marian Croak. The inventor of VoIP

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We utilize Voice over Internet Protocol, or VoIP, on a daily basis, but like many advancements, this technology began somewhere and with someone. We are very pleased to introduce you to a woman whose extraordinary talents and forward-looking invention continue to impact our ever-changing world of technology – Dr. Marian Croak, the inventor of VoIP. In honor of women’s accomplishments in technology and business, today we are focusing on this exceptional person. Who is Dr.Marian Croak? Marian Croak is hardly a household name, despite having accomplished so much and driving innovation ahead for the benefit of so many. Dr. Marian Rogers Croak is the Vice President of Engineering at Google and former Senior Vice President of Research and Development at AT&T.  Marian is a soft-spoken woman who describes herself as a non-talker, yet her actions shouted volumes in favor of Internet Protocol (IP) as the future of communications. In her…

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Week #9
News Roundup

A quick roundup of the news in Telecoms | Week #9

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Telefonica partners with Meta A new agreement between Meta and Telefonica has been inked to create a Metaverse Innovation Hub in Madrid. Local startups and developers will have access to a 5G laboratory inside the Hub, where they will be able to use a metaverse end-to-end testbed using Meta and Telefonica’s networks and equipment. The hub’s goal is to test innovative network topologies, use cases and devices in order to speed metaverse network and device readiness. Participants will have access to Telefonica’s open innovation ecosystem, as well as the Innovation and Talent Hub Resources and Meta’s engineering capabilities. Read more at: https://tinyurl.com/mf2jbjxu Turkcell partners with Ribbon and Odine Ribbon Communications has teamed up with Odine, a virtualized and containerized infrastructure and solution integrator, to provide Turkcell, a Turkish integrated telecommunications and technology services provider, with next-generation voice interconnect services. Ribbon’s SBC SWe, which delivers the features and capabilities of appliance-based…

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Ukraine
Telecom News

Telecom operators unite to support Ukraine

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Telecom firms in Europe are coming together to assist Ukrainians in staying connected, and they are using a variety of steps that differ from company to company and from country to country, depending on the markets in which they operate. Here are some of the steps that telecommunications firms are taking.   Deutsche Telekom has started providing free calls and text messages to Ukraine. This initiative affects both individual and commercial clients making calls from landlines and mobile phones, as well as roaming in Ukraine. T-Mobile Polska and T-Mobile US, the operator’s Polish and US subsidiaries, both launched comparable deals.   Verizon has waived costs for consumer and corporate users traveling to and from Ukraine. Customers with foreign coverage bolt-ons will not lose any minutes from their subscription, and voice and text roaming costs have been waived.   Virgin Media O2 has lifted costs for calls to and from Ukraine,…

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