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Telecom News

Juniper Networks partners up with PBX-Change

By Aiste Kryzanovske March 11, 2021

Juniper Networks, an American multinational corporation that develops and markets networking products, has announced a partnership with PBX-Change, a VoIP and Internet service provider. From now on, PBX-Change will be able to introduce customers to the innovative Flexible Service Edge technology of Juniper’s Software-Defined Wide Area Network (SD-WAN), that provides business quality Unified Communications (UC) and business continuity services. Combining Juniper’s Flexible Service Edge technology with the capabilities and features offered by PBX-Change will assist customers in optimizing their networks by providing high-speed priority services for critical business applications. PBX-Change is Tampa’s leading provider of business voice and ultra-high-speed Internet services, specializing in voice, cloud and Gigabit + Internet services. The company is recognized for providing exceptional services to local and national customers. Ryan Yaldor, CTO of PBX-Change, commented: “From the very beginning, our company’s cornerstone has been the dedicated, specialized service that we offer all of…

How VoIP changed telecommunications

By Aiste Kryzanovske March 8, 2021

Ever since VoIP disrupted the telecom sector, things have never been the same. In today’s fast track world everyone is familiar with this technology. Maybe not by name, but certainly with the use of it. By using VoIP with a capable Internet connection, you can call anyone, anywhere in the world, without paying your network service provider for the call. Starting to sound familiar, right? Today, VoIP is the dominant force in telecoms and continues to grow in influence. VoIP is becoming more and more valued by the companies requiring communications, which basically includes every company in existence today. It is predicted that the VoIP market will grow by 12% between 2019 and 2025. All thanks to its low cost, decentralization and extensive capacity. It is clear that VoIP is adapting to the cosmopolitan era that Immanuel Kant philosophized about. It is clear – VoIP advancement continues to strengthen its…

Telecom News

A quick roundup of the news in Telecoms | Week #9

By Aiste Kryzanovske March 5, 2021

Telefonica announces creation of a new Brazilian fibre company Telefonica has announced the establishment of a new Brazilian fiber company called FiBrasil. The company will be a joint venture between the operator and the Canadian Pension Fund CDPQ (Caisse de Dépôt et Placement du Québec). Telefonica’s 50% stake will be divided equally between Telefonica Brasil (Vevo) and the Group’s infrastructure division Telefónica Infra. FiBrasil will initially install and operate fiber optic networks in several medium-sized cities throughout Brazil outside São Paulo. Telefonica itself will be the key manager of the company. Read more at: https://tinyurl.com/53vt7s3k Samsung beats 5G speed record again Korean technology giant Samsung claims to have set a new 5G speed record. During the test, 5.23 Gbps was achieved on a single device, with the testing being performed under laboratory conditions using commercial equipment. These details are crucial when it comes to the 5G speed record, as Samsung…

Telecom News

Verizon teams up with Genesys Cloud

By Aiste Kryzanovske February 25, 2021

Verizon Business has announced the addition of Genesys Cloud as part of its global customer experience and contact center offerings. Together with Genesys, the company is able to offer its business customers a cloud-based contact center solution. Genesys Cloud will provide businesses with access to the Verizon network and include a contact-center-as-a-service solution to communicate with their customers. The Cloud-based Contact Center as a Service from Genesys enables businesses to deliver a customer experience (CX) that is top class. The solution is delivered on an end-to-end, cloud-based remote access platform that takes advantage of Verizon’s network. In addition, the Verizon Business customer experience portfolio includes Genesys Engage subscriptions, that provides a passage from on-premises to hybrid cloud and public or private cloud deployments. Furthermore, because contact centers rely on digital, primarily remote operations, Genesys Cloud will allow remote agents to take advantage of all the capabilities the contact…

Market Trends

Caller ID spoofing – the headache of telecoms

By Aiste Kryzanovske February 22, 2021

Most phones today allow users to see the calling party’s phone number before they answer. This feature is called Caller ID or Calling Line Identity (CLI). It lets people know who is calling and decide whether they want to answer the call or not. However, callers and criminals can purposely change the Caller ID so that the incoming call appears to originate from a trusted entity. This disingenuous practice is better known as spoofing. Unfortunately, there are more and more cases where callers and criminals purposefully change the caller ID in order to commit fraud. What is Caller ID spoofing? Spoofing occurs when a caller knowingly falsifies the information transmitted onto your phone screen, known as caller ID, to hide their true identity. Scammers often use the so-called ‘neighbors’ spoofing technique. When this technique is used, the incoming call appears to come from a local phone number. It could be…

Telecom News

A quick roundup of the news in Telecoms | Week #7

By Aiste Kryzanovske February 19, 2021

FCC establishes Emergency Broadband Benefit program The FCC has recently held an open meeting in order to discuss its next priorities. One of the most important matters discussed was the new Emergency Broadband Benefit program, which Congress has instructed the FCC to initiate. As part of the Consolidated Appropriations Act, Congress has allocated $3.2 billion for the program. Broadband providers participating in the program will be able to offer discounts of up to $50 per month for Internet services and up to $75 per month for those services on tribal lands. Currently, it is unclear how long these broadband benefits will last. Read more at: https://tinyurl.com/jj52hlfl Sinch acquires Inteliquent Sinch AB, a Sweden-based company primarily engaged in the provision of cloud computing services, has signed a final agreement to acquire Inteliquent, the largest independent voice communications provider in the US, for an all-cash offer of $1.140 billion. The deal expands…

Telecom News

A quick roundup of the news in Telecoms | Week #6

By Aiste Kryzanovske February 12, 2021

Telia takes a big step toward IoT The Swedish operator Telia has launched a global IoT connectivity offering for enterprises, pledging that it can cut almost a third off the average cost of IoT communications. The new portfolio is called Telia Global IoT Connectivity. In a statement, the operator said that the portfolio consists of a Telia eSIM, that is powered by eUICC, a global ecosystem of pre-integrated operators, a one-of-a-kind programmable network and a cloud-based platform for system management. Björn Hansen, Head of IoT at Telia, said: “This is a true game changer for IoT connectivity.” Read more: https://tinyurl.com/wtk6d7pi Ekinops with Orange gives 5G a trial run Ekinops has successfully completed 5G business connectivity testing with Orange Business Services at its Orange Labs. To test the connectivity, Ekinops used its 5G-capable OneAccess router that is based on its OneOS6 software. According to Ekinops, the software enables a variety of…

Telecom News

Telus and Google Cloud sign a 10-year deal

By Aiste Kryzanovske February 11, 2021

Google Cloud has announced a new 10-year strategic partnership with the Canadian telecommunications company Telus. The two companies plan to work together on developing new services and products for several key industries, including healthcare, agriculture, security and connected homes. Through this partnership, Telus will accelerate the adoption of its public cloud on the Google Cloud enterprise platform to ensure greater interoperability across its IT backbone and network infrastructure. Google Cloud will also become one of Telus’ partners in providing 5G services and Multi-Access Edge Computing (MEC), which uses the Google Cloud-powered application platform Anthos. Telus and Google Cloud will prioritize collaboration to improve their Canadian customers’ social, economic, environmental and health performance, and at the same time, work to reduce their carbon footprint. Telus will also use Google Cloud Contact Center AI to improve customer interaction and reduce costs. One of the main areas of focus of…

Importance of nonverbal communication in a virtual environment

By Aiste Kryzanovske February 8, 2021

It has been over a year since organizations rushed from the traditional office to a virtual workplace due to the coronavirus. The transition from office to home leads to other changes: many of us now communicate much more often in the virtual world, rather than face-to-face, which means that nonverbal communications are now more important than ever. How has this transition from personal to digital communication changed the way we read people and interpret their body language?

Telecom News

Vodia to support former Panasonic customers

By Aiste Kryzanovske February 4, 2021

Vodia Networks, maker of cutting-edge software-based telephone systems, is pleased to announce it will provide comprehensive support to all former Panasonic partners in response to the electronics giant’s recent decision to discontinue its Panasonic PBX and SIP telephone systems. Panasonic users will need to source alternative communications solutions once these items are no longer supported, before the year 2023, and Vodia is ready to provide comprehensive, best-in-class cloud-based and on-premise multi-tenant systems to Panasonic customers. “Not only can we match the functionality of existing systems, we have also added important features that will improve the productivity of the users,” said Dr. Christian Stredicke, Founder and CEO of Vodia. “The ability to work from home, and from other locations with Internet connectivity, will play a major role in upgrading existing customers. We have a cloud solution ready for our partners, but for those who prefer to continue running their systems on their own, we also offer on-premise…