Cisco’s new features and capabilities for Webex CX portfolio The revamped Webex Customer Experience (CX) portfolio, which offers a fully integrated platform for collaboration, cloud contact centers, and cloud communications, has received additional features and capabilities from Cisco. The goal of Webex CX is to provide customers with intelligent, proactive, and tailored customer experience capabilities that encourage brand loyalty and adoption. The close integration of Webex Connect and Webex Contact Center to provide a linked customer experience enables a seamless omnichannel experience. Read more at: https://tinyurl.com/2p9xjd2n DSTNY acquires easybell German cloud communications company easybell has been acquired by European corporate communications provider Dstny. Easybell offers Cloud PBX and VoIP communications to B2B customers. They are rapidly expanding and fiercely competitive in the German market because of their entirely digital strategy and well-distributed network of 2,000 partners. They are in a good position to handle the Dstny activities in Germany with…
Ribbon Communications, a global provider of communications software, IP, and optical networking solutions to service providers, companies, and critical infrastructure sectors, has announced that its Session Border Controllers have been certified for Google’s new SIP Link. Customers can use Google SIP Link to link their existing carrier to Google via a network of certified Session Border Controllers (SBC). This adaptability enables the use of existing telecommunications infrastructure while maintaining continuous service with the user’s current carrier. The extensive enterprise SBC portfolio from Ribbon, which is installed in service provider networks all over the world, provides businesses with call encryption, secure telecom connectivity to help prevent fraud and unauthorized access, as well as protection for the larger enterprise data network from malicious users. These SBCs have undergone extensive testing to ensure that they offer strong SIP security and compatibility, including with traditional PBXs, contact centers, analog devices, SIP…
A multibillion-dollar merger between Shaw Communications and Rogers Communications Inc., two of the biggest telecommunications businesses in Canada, was officially rejected by the federal industry minister. “Today, I officially denied that request. My decision formally closes that chapter of the original proposed transaction,” said Canadian Industry Minister Francois-Philippe Champagne. The US$19 billion merger between the two businesses was revealed in March, but it was met with opposition because it may limit consumer choice and drive up mobile costs. Shaw’s wireless spectrum licenses would have been completely transferred to Rogers as a result of the acquisition. Shaw’s ownership of Freedom Mobile has been largely viewed as the biggest impediment to the deal’s ratification. Videotron, located in Montreal, agreed to purchase it for $2.1 billion earlier this year. Champagne stated that he wanted two specific commitments before approving the Videotron merger. Videotron would have to agree to maintain the…
PBX On The Cloud is a fully featured VoIP provider for Latin America and the USA, offering a cloud-based phone system for enterprises looking to simplify their business communications. With PBX On The Cloud, you can have extensions wherever your workforce is, allowing your staff and customers to communicate seamlessly from anywhere in the world. With over 40 years of experience in the information technology industry, PBX On The Cloud, a part of MIGESA Group, has significant expertise in delivering personalized and powerful services to its customers. The company goes above and beyond to know each customer personally and to understand their needs, which allows them to offer personalized assistance in multiple preferred languages, including English, Spanish and Portuguese. This personal touch is what makes PBX On The Cloud stand out from its competitors. By leveraging the company’s cloud-based phone system, you are able to ensure that all…
Apelby chooses Linxa for its international voice business transformation Apelby Communications has chosen the Linxa Connect, a completely integrated, end-to-end telecom management solution, to revolutionize its global voice business. This platform supports and automates voice wholesale operations in a seamless manner, including rate management, routing, quality control, deal administration, billing, dispute resolution, fraud detection and real-time reporting. High levels of automation, agility and efficiency are offered by the solution, enabling Apelby to re-engineer and improve its business processes. Read more at: https://tinyurl.com/yc7kjfwk Intrado Corporation releases a wearable 911 safety device Intrado has unveiled a wearable safety gadget with a programmable panic button. The badge-sized gadget is a component of Intrado’s Safety Suite Solution, an all-inclusive incident management platform for K–12 schools, institutes of higher education, and organizations of all sizes. Upon user activation, Intrado Safety Suite immediately notifies administrators and personnel and sends the device location and event specifics to…
In order to help carriers and service providers become fully compliant with the Microsoft and Zoom Ecosystems, SIPPIO, a global provider of corporate phone services, has launched its Fast Track Accelerator program. Carriers and service providers who participate in this program become completely compliant with the architecture and automation processes needed for wholesale certification within the Microsoft Operator Connect and Zoom Provider Exchange ecosystems. The program provides resellers with a rapid path to start selling retail voice subscriptions. The cloud-based services from Microsoft and Zoom that are covered by this program include Zoom Peering, Microsoft Direct Routing, Microsoft Operator Connect and Zoom Provider Exchange. With a completely customized, white-labeled platform that offers pre configured infrastructure and services for full implementation, the Fast Track program enables network operators and carriers to become Microsoft and Zoom providers. Through the accelerator program, which covers 74+ countries, service providers and carriers may…
Inmarsat, a major supplier of international mobile satellite communications services, and Viasat, a worldwide communications company, have announced that the Australian Government’s Foreign Investment Review Board (FIRB) has stated that it has no concerns about the intended merger of the two companies. The proposed deal has already received numerous important regulatory approvals, most notably from the Committee on Foreign Investment in the United States and from the UK Government under the National Security and Investment Act. The most recent permission for the deal is the FIRB’s clearance of Viasat’s proposed acquisition of Inmarsat under the Foreign Acquisitions and Takeovers Act of 1975. Australia is a large market where the two businesses have substantial consumer and commercial ties. Inmarsat and Viasat announced that they will merge their two businesses to become a new global communications powerhouse in November 2021. The transaction is expected to be completed in the second…
Nokia has launched an app store geared towards mobile network operators in need of automation, as well as those who can provide such services. This initiative is intended to provide the industry with flexibility as networks grow, creating an excellent method for third-party developers to get in front of operators at a time when software-defined networking capabilities are scarce. The Altiplano Application Marketplace, which will provide both Nokia and third-party applications, is named after Nokia’s groundbreaking broadband network controller suite. Seven apps were initially made accessible at launch, but it’s anticipated that this number will increase during the next year as more developers join the platform. The systems are set up according to the Network Support, Network Insights and Network Automation categories. Network Support applications will be used by operators to maintain, troubleshoot and secure fixed networks through proactive monitoring, performance analysis and issue management. Network…
DIDWW, a global provider of premium quality cloud communication services, has announced the expansion of its two-way SIP trunking solution by adding Georgia, Turkey and Slovenia to its local call termination coverage. Serving as an efficient replacement for traditional telephony, this solution offers virtually unlimited call capacity, flexible SIP trunk settings, truly local dialing and premium voice quality. The DIDWW SIP trunking service is delivered over a private, global IP network, which ensures the highest level of security and reliability. In addition, DIDWW has built its SIP trunking solution to address the needs of telco operators and businesses of all sizes and help to effortlessly expand their voice communications all around the world. With the recent additions of Georgia, Turkey and Slovenia to their local dialing coverage, the DIDWW local termination service is now available in 41 countries. Tadas Urbietis, Carrier Relations Manager at DIDWW, added, “We…
French telecoms to reduce their energy use Orange has proposed numerous energy-saving measures in order to address the current energy crisis that is expected to strike Europe this winter. Orange has announced that it will reduce its immediate power use by 5 to 10% for one hour every day. Altice will also assess its mobile network settings and implement power consumption cutbacks based on system traffic. The telecom provider will also phase out less energy-efficient equipment and limit its use of air conditioning when feasible in its data centers. Its offices and businesses will also have tighter controls over air conditioning and lighting usage. Read more at: https://tinyurl.com/2p83c9km Elon Musk decides to buy Twitter after all In the upcoming days, Elon Musk and Twitter may come to a settlement to terminate their legal dispute, paving the way for the richest man in the world to finalize his $44 billion purchase…


