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VoIP Fundamentals

Top Ten VoIP Apps For Consumers

By Alex Pritsert January 28, 2018

Voice over Internet Protocol (VoIP) has been revolutionizing global communications for a while and nowadays it is considered the coolest and smartest way to talk on the phone. As a result, there has been an explosion of VoIP apps, programs and hardware that offer you amazing features. So whether you are a business owner, an online video gamer, or just an ordinary user, you know that VoIP provides you with an easy, low-cost way to communicate with people around the world. But it’s hard to choose the right application for you with so many options available. So to make your life easier, here are the 10 most popular VoIP apps available: Skype Skype was the first VoIP app for end-user, and is still, by far, one of the most popular VoIP apps available, with more than 300 million subscribers. Skype to Skype audio and video calls, group calls, instant messaging…

Guides & Tips

How to Achieve your Goal in the Telecom Industry

By Gisele Dahis January 20, 2018

In the telecom industry, setting goals is critical. Unfortunately, most people never come close to realizing their goals. University of Scranton researchers reports that a shocking 92 percent of people never meet their New Year’s resolutions. So, why do so many people fail in their aims? Why are goals important at all? If you’re part of the telecom industry, then you know how competitive it is. It’s easy to drift for years, almost mindlessly following directions from your superiors. Feeling frustrated is expected. Telecommunications used to excite you. Now, it just feels like you’re adrift. Your frustration may stem from not defining what you want in life. Without reflection about where you want to go, it’s impossible for you to achieve your goal. That is if you even have a goal in mind. Why Goals Matter Goals give you drive and direction. They provide you with motivation and a sense of…

Guides & Tips

VoIP Softphones: Comparison Between The Top 5

By Alex Pritsert January 14, 2018

Without a doubt, the new generation of VoIP Softphones has revolutionized the industry by allowing real-time, high-quality free calls to be carried out across devices. Furthermore, voice over Internet Protocol (VoIP) has become a vital tool for many businesses and companies. With that in mind, this is an in-depth comparison between some of the most notable VoIP softphones available today. 1. Call.Center Call.center is compatible with various operating systems, call.center is definitely one of the most multifaceted VoIP Softphones available right now. Using a single SIP line across various desktop and mobile devices, this app allows you to seamlessly take VoIP calls no matter where or when. In addition to having a variety of useful functionalities, this app aims at simplifying the configuration, management and secure deployment of your VoIP services. Due to its compatibility with various operating systems and devices, it may be somewhat difficult to install and configure.…

Guides & Tips

Softphones: What are the Advantages of Using them?

By Gideon Hack January 2, 2018

Softphones have become very popular across the world due to its cost-effectiveness, the multiple features offered by the software and the ability of the device to offer unified communications, including voice, video, instant messaging and fixed-mobile convergence. The 6 Benefits of Using Softphones: Cost of softphones Softphones are inexpensive and many products are available free of charge. In addition, softphones allow expensive desk and SIP phones to be replaced, and the cost of maintaining this hardware is no longer a consideration. Any upgrades to the softphone are generally free-of-charge and are easily installed without requiring expensive technical assistance. Save on calls In general, VoIP-to-VoIP calls are completely free. International and long-distance rates are much lower when using a VoIP softphone versus traditional telephony, so those making regular or frequent calls out-of-state or country can effect significant cost savings. Also, traditional landlines require a high general operating fee in order to…

Guides & Tips

Virtual Numbers: 5 Benefits for Your Business

By Gisele Dahis December 8, 2017

One of the main benefits of business VoIP is that it offers a much wider selection of features compared to the traditional phone network. Since VoIP technology has no physical limitation or hardware necessary to start a new feature like PSTN does, it can deliver the best low-cost enterprise features with a fraction of the hassle. But it’s no surprise that with so many features available, some really good ones can go unnoticed or are simply underused by most users. The best example of these features is Virtual Numbers, a unique and powerful tool that not all businesses understand how much it can benefit them in the long term. So what exactly is a Virtual Number? Also known as DID (Direct Inward Dialing), a Virtual number is a telephone number that is not directly associated to a telephone line and can be assigned to any device such as a hardware…

Guides & Tips

VoIP Professional: Master the Art of Time Management

By Gisele Dahis November 30, 2017

VoIP developers and engineers provide all the necessary VoIP solutions to the telecommunication industry. These professionals bring on board the right ideas, experience, and expertise thus delivering answers that satisfy their clients. However, a VoIP professional does not just wake up and start delivering quality work. He or she has to really be proficient with some aspects in order to uphold high performance. As a VoIP professional, you know that the most important and difficult task to maintain a high performance at work is how well you can manage your time. Time is so precious and limited, that any possible loops leading to wastage have to be sealed. Why do we term time as precious? We’ve all heard the expression ‘time is money’. And it is. But that depends on how well you optimise it. Everyone is given 24 hours a day, but some people seem to get more things…

People & Interviews

VoIP: Who Invented this Revolutionary Technology?

By Carlota Vilalva November 27, 2017

Telecommunication has changed significantly since Alexander Graham Bell’s created the first practical telephone model in 1876. While there have been changes in design, function, features and much more, few can argue that there are any changes bigger than the move to VoIP (Voice Over Internet Protocol) technology. This new invention has not only produced the emerging VoIP market, but it is also leading to the take over of traditional phone systems. Who is the man behind VoIP? None of this would be possible without Alon Cohen. Born in Israel in 1962, his multiple patents have both created and improved on Internet telecommunications. Let’s look into who Alon Cohen is, how he developed this technology and how it has changed the face of phones and audio communications forever. Beginnings Creating the VoIP industry was not on Alon Cohen’s mind when he first started learning about technology. In fact, it wasn’t even the…

Guides & Tips

How to Choose the Best Softphone for You

By Gideon Hack November 27, 2017

Well-designed software and plentiful features are essential to having the best softphone: effective and useful. This is especially true of the user interface (UI), where all the necessary functions must be displayed front and center, smoothly integrating voice operations with the workflow processes. In many cases, the softphone is designed to resemble a traditional telephone, with a display panel and buttons for user control, very much like a standard phone interface. Over and above the importance of the user interface, there are a number of factors to consider when choosing the right product. We will discuss these factors in order to assist you in making an informed decision in selecting the best softphone. Cost There is a wide range of both free and paid softphones. In many cases, vendors offer a free, limited-feature version of their paid products. If you wish to use the free version, then you should carefully evaluate this…

Telecom News

What is VoIP Technology? Definition by VoIP Review

By Carlota Vilalva November 15, 2017

It would seem quite strange if, by now, you haven’t heard the term VoIP or VoIP technology before, considering it has been named nothing less than the most successful technology of the last decade! If you indeed aren’t familiar with it, chances are big you’re already using it without knowing. And if you are aware of the term, but don’t know what it is or what it means, you’re in the right place. Meaning Voice over Internet Protocol, VoIP is a revolutionary technology that delivers voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. In more simple words, it is an alternative and cheaper way of making and receiving phone calls. Other terms such as Internet telephony, broadband telephony, and broadband phone service specifically refer to the supply of voice, fax SMS, voice-messaging and other communication services over the Internet, instead of via the PSTN (public switched telephone network). How does VoIP…

Best VoIP Books for Consumers

By Gisele Dahis November 14, 2017

Are you interested in the VoIP industry and want to learn more about VoIP? There are plenty of VoIP books out there that come in all sizes and some more technical than others. There are volumes that provide a simple straightforward review of VoIP, others cover the use of VoIP for both home and business networks, and a few of them even discuss security issues relating to voice and data networks. There is also a good deal of guides that explain how to evaluate, select, and install VoIP systems. But if you’re not crazy about looking and analyzing through hundreds of technical large VoIP books before finding the one you need, check out the list of our 10 favorite VoIP books for consumers. The Best 10 Books on VoIP VoIP For Dummies: By Timothy V. Kelly Low-cost and written in a clear and engaging way, VoIP For Dummies is one of…