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Yealink tops the SIP phone market share

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Yealink is a global brand that specializes in video conferencing, voice communications and collaboration solutions. For the third year, the company has topped the list in the SIP phone sector with a market share of 29.5% in 2019. This announcement was according to the latest Global Enterprise Communications Platforms and Endpoints Market report by Frost & Sullivan. Yealink is one of the leading service providers in more than 140 countries and regions. For three years, it has led the SIP phone category and has steadily increased its market share. The company not only constantly focuses on enterprise communications and increasing their competitiveness, but the worldwide services provided  by Yealink have received the highest customer satisfaction ratings. One of Yealink’s main product lines are the T5, T4, T3 and T2 series phones. These phones are designed for a variety of business demands and use-cases to meet the specific needs…

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TIM brings high-speed connection to underserved areas

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TIM, also operating under the name Telecom Italia, is the largest Italian telecommunications services provider, offering telephony and mobile services as well as DSL data connectivity. The company has made every effort to maximize coverage in its fibre-optic rollout, bringing ultrabroadband to underserved areas and covering more than 2,000 districts in about 5 months. This increase in infrastructure is a key advancement in Italy’s growing need for connectivity in rural and sparsely populated areas across the country. As a result of this deployment, approximately 65% of households in these areas now have access to a high-speed connection, and in a short period, this initiative has taken an important step in bridging the digital divide in the country that TIM aims to fill by 2021. The fibre network currently covers 86% of the Italian population and it TIM aims to increase this figure to 90% by December, 2020. Although…

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Paladin to offer inbound and outbound PSTN calling for Microsoft Teams

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Paladin Technologies, Canada’s largest integrator of complex systems, has announced that it now offers inbound and outbound PSTN calling capabilities, including support for traditional PBX-based phone systems, in Microsoft Teams. It was decided to launch this new service for the purpose of supporting the rapidly rising number of active users due to Covid-19. Paladin’s new Voice in Teams feature expands its wide range of unified communications and telephony solutions to make it easier for Microsoft Teams users to reach customers on the phone without the need for any additional handsets. This advancement supports enterprise mobility and adaptation at a time when remote work has significantly increased. The end-to-end encrypted solution, which provides complete carrier, SIP and SBC services, is now available internationally in more than 78 countries, and fully supports toll-free and emergency services backed by enterprise-level SLAs. “This is an incredible product and we’re excited to offer…

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Airtel and Nokia to deploy the largest cloud-based VoLTE network in India

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The Indian telecom giant Bharti Airtel has selected Nokia’s CloudBand-based software products to power its Voice over LTE (VoLTE) network. Nokia stated that this network supports more than 110 million customers, making it the largest cloud-based VoLTE network in India and the world’s largest VoLTE service managed by Nokia. According to the Finnish telecom gear maker, the deployment of cloud-based VoLTE will enable Airtel to provide its mobile customers with faster, more reliable and cost-effective call connectivity. Nokia’s solution, which has been deployed to cover all 22 telecom service areas in India, uses commercial, off-the-shelf IT hardware with cloud-based Virtual Network Functions (VNFs). Nokia noted that cloud-native VNFs consume far less power and space compared to traditional 2G or 3G circuit-switched legacy cores. With Nokia’s VoLTE platform, Airtel will be able to reduce its 3G network traffic and use the freed-up spectrum to deploy 4G / LTE services for higher speeds…

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Telinta automates the provisioning of new Grandstream and Yealink IP phones

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In an effort to simplify the deployment of new IP phones, Telinta has announced improvements to its auto-provisioning capabilities for Internet Telephony Service Providers (ITSPs). The company has recently developed additional auto-provisioning profiles for Grandstream 2613 and 2614, as well as Yealink VC500 IP phones. As a global leader in cloud-based white label VoIP switching and billing solutions, this US-based company enables ITSPs to easily deploy any number of IP phones without the need for manual configuration or installer visits. Alex Ferdman, CEO of Telinta, said, “Telinta’s automated provisioning can streamline IP phone deployment by helping ITSPs to eliminate human error, and avoid costly installer visits to the customer’s premises. Using the power of the cloud, Telinta customers can easily deploy these popular Grandstream and Yealink models, plus hundreds of other devices.” Telinta said that their unique solution will help ITSPs not only automate the provisioning of IP phones,…

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Conn3ct snaps up ICR Speech Solutions and Services

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The Apiary Capital portfolio company Conn3ct, a provider of unified communications, contact center and global network service solutions, has acquired ICR Speech Solutions and Services Limited (ICR), a highly specialized speech application development company involved in interactive voice response (IVR) and next-generation speech bot technology. Conn3ct said that this acquisition is a major event in the company’s strategy, and adds important skills and intellectual property to IVR, which is essential for delivering an optimum call center customer experience. According to a statement, this partnership with ICR will enable Conn3ct to offer a fully automated caller experience, where complex queries are quickly identified and routed to a live agent. IVR is a critical contact center technology that provides the initial response to the calling customers before they reach an agent. Substantial advances in technology and the introduction of artificial intelligence and machine learning have driven IVR from basic call management to…

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Tel Q Global opts for Cataleya to virtualize its global voice network

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Tel Q Global, a telecom hub for voice and SMS services, has selected Singapore operator Cataleya for its global voice network virtualization. With its superior technology, innovative commercial models and a world-wide footprint, Cataleya will completely virtualize Tel Q Global’s international voice network, resulting in significant cost savings and operational simplicity. According to a statement, Tel Q Global required a switching and BSS service in three global regions to be able to launch their new virtual number services in the shortest possible time. These new solutions include mobile and two-way SMS numbers, and are a highly anticipated addition to the company’s existing portfolio of DID and toll-free numbers. Moreover, the nodes also need to be used as geographic backup sites for each other, should a major disruption occur in any of the hosting centers. Ankit Agarwal, CEO of Tel Q Global, said, “Before we moved to Cataleya, we…

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World Economic Forum and ISPs lay out new Internet security principles

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The World Economic Forum Centre for Cybersecurity, in cooperation with leading Internet service providers (ISPs) and multilateral organizations around the world, have developed new Internet security principles to help protect up to one billion consumers in 180 countries. According to the World Economic Forum’s Global Risks Report 2019, the impact of indiscriminate malicious activity on the Internet can be significant and will carry an estimated global price tag of USD 6 trillion in 2021. The new cybersecurity principles have been endorsed by BT, Deutsche Telekom, Du Telecom, Global Cyber Alliance, Korea Telecom, Proximus, Saudi Telecom, Europol, Singtel, Telstra, Internet Society, and the ITU. It is stated that ISPs are a critical community that have the ability to protect consumers against cybersecurity threats and therefore have a significantly positive impact on their safety. Amy Jordan, Delivery Lead, Platform for Shaping the Future of Cybersecurity and Digital Trust, World Economic Forum, said, “Cybersecurity…

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Top 10 VoIP books for advanced users

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VoIP technology has spawned a booming market packed with exciting and innovative products and services that are constantly emerging and evolving to enhance our personal and professional lives. However, all of these advanced solutions also require in-depth knowledge and expertise by those who design, install, maintain and monitor VoIP services. In order to understand VoIP and advance the development and implementation of this technology, software engineers, network administrators, designers and other IT professionals need to learn and update their skills on a regular basis. Northrop Frye, one of Canada’s most eminent thinkers, once said, “The most technologically efficient machine that man has ever invented is the book.” With this in mind, VoIP.Review has compiled a list of ten books for those who want to keep up to date with the increasingly complex world of high-tech VoIP communications. So, let’s delve into some of the most useful publications! VoIP Technology:…

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