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Serving as key hubs in business communication, call and contact centers consistently enhance customer experiences in our digital era. In line with the sector’s advancements, DIDWW, a global provider of premium quality VoIP communications, two-way SIP trunking and SMS services, has announced its participation in the Call & Contact Centre Expo in London. Recognized as Europe’s premier summit for the telecoms sector, the Expo is set to bring together over 3,500 industry professionals, offering valuable insights and networking opportunities.

AT&T’s vast addition to their fiber net base underlines an impressive income growth. This growth is visible in their third-quarter report, boasting revenues over $30 billion. The influential role of AT&T’s fiber subscriptions reveals a customer base exceeding 8 million aided significantly by a striking 26.9 percent growth in AT&T Fiber revenues. Notably, the company’s recent launch, AT&T Internet Air, foresees further enhancement to their service offerings.

A recent study conducted by Juniper Research, a renowned telecommunications authority, has revealed that the escalating costs of SMS authentication services and the emergence of fraudulent activities are poised to curtail the demand for SMS-based authentication among enterprises. As a result, telecommunications operators are projected to witness a mere 4% increase in traffic in 2024, in stark contrast to the average annual growth rate of 10% observed over the past five years.

SK Telecom’s collaboration with AI pioneer Mars Auto, brings forth a compelling vision for autonomous trucking, leveraging SKT’s 5G prowess and Mars Auto’s AI system. With Mars Auto’s AI armed with extensive roadway data from SKT, there’s a promise of safer, more efficient self-driving services. SKT’s continued strides in telecom, signified by the company’s alliance with Deutsche Telekom and massive investment in AI firm Anthropic, show signs of transformative potential for the telecom sector.

Initiated by the UK government, the Shared Rural Network (SRN) aims to eradicate coverage black spots and ensure widespread 4G coverage. This project has been approached with differing bravado by top network operators. Juncture tensions arise as key operators plead for deadline leniency, while EE stands confident in its progress. All eyes are on the government’s response to this collective request while interest in the ongoing infrastructure debate climaxes. Stay informed as the narrative unfolds.

In the dynamic world of technology, Kate Gerwe, Chief Marketing Officer of Sinch SaaS Business Unit, possesses over 25 years of experience in marketing. In an exclusive interview, she discusses Sinch’s transformative acquisition of MessageMedia, propelling them into mobile customer engagement leadership. This synergy extends to culture, values, and over 85 integrations with CRM and e-commerce platforms. Sinch MessageMedia’s focus on small and medium-sized businesses includes a streamlined user interface and multi-channel engagement, all part of Sinch’s ambitious plan to shape the future of customer engagement.

The FCC has set the wheels in motion to reinstate open internet protections, sparking dynamic public conversations around net neutrality. They aim to frame both fixed and mobile broadband as imperative telecommunication services by the Communications Act. This move could effectively address the recurring issue of broadband outages impacting significant sectors like jobs, education, healthcare, safety, and more. However, the proposal doesn’t stop there, it also plans to ensure stringent nationwide open internet regulations to prevent ISPs from manipulating content accessibility based on payment.

The future of the intelligent world is orbiting around the power of 10Gbps bandwidth, forming the vital backbone of digital advancement. As the tech world continues to evolve, the network upgrades, too, strive to match pace, evident in the successful transition from gigabit to more powerful 10Gbps optical networks, or F5.5G. Huawei stands at the helm of this transition, providing comprehensive solutions for operators. With new-age high-speed, low latency connections, and a focus on enhanced user experiences, the stage is being set for the world’s leap into the F5.5G era.