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Singtel
Telecom News

Singtel and Optus to expand 5G ecosystems with AWS

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Singtel, a Singaporean telecommunications conglomerate, and its Australian subsidiary Optus have expanded their 5G ecosystems by adding Amazon Web Services (AWS) Outposts to their portfolio of hybrid cloud technologies from hyperscale cloud providers in their respective multi-access edge compute (MEC) platforms.    With Amazon Web Services Outpost, MEC will power 5G solutions such as robotics, drones, autonomous vehicles and artificial intelligence to function with very little latency, and closer to end-users. Companies can access MECs with AWS Outposts from the nearest Singtel site, allowing them to seamlessly manage their applications that utilize AWS tools and benefit from extremely low latency data processing.   Furthermore, Singtel may optionally install the MEC with AWS Outposts at the customer’s site for testing, in the case where the customer wishes to keep confidential data on its premises.   Bill Chang, CEO of group enterprise at Singtel said its partnership with AWS will increase the…

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Partner Success Portal
Telecom News

Dialpad launches Partner Success Portal

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Dialpad, a leading cloud communications platform for AI-powered calling, conferencing and contact centers, has announced the launch of the Dialpad Partner Success portal, providing the company’s resale partners with a host of tools and features to help drive business growth. This announcement comes after a record-breaking year for the company.   The Dialpad Partner Success Portal provides additional resources and tools to help resellers and agent partners develop and expand their Unified Communications-as-a-Service (UCaaS), contact centers and collaborative businesses.   The Partner Success Portal is just the first addition to the Dialpad channel program. The company is also developing a new Inside Channel Management (ICM) team to contribute to the growing Channel program. The ICM program will provide special care and attention in an effort to improve relationships with partners. From April 6th,  users will be able to sign up for the new Dialpad Success Portal.   Mike Kane, VP…

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Webinar
Telecom News

Vodia announces Q2 2021 Webinar schedule

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Vodia Networks, manufacturer of cutting-edge software-based telephone systems, has announced its 2021 Webinar schedule. A number of industry-leading companies will participate in the webinars, including CyberData, Fanvil, Quest Blue and Yealink. Each webinar will demonstrate the features and ease of use of the new version of Vodia’s industry-leading multi-tenant cloud PBX, version 67, which was released in February 2021. The webinars are designed for both resellers and end-users.    “We’re excited about 67, particularly how perfectly it integrates with Microsoft Teams,” said Vodia CEO Christian Stredicke. “Our best-in-class cloud PBX is the telephony system SMBs need to thrive during these challenging times and going forward. We invite all of our partners and resellers to participate in these webinars, and to invite their customers as well. For SMBs interested in our cloud PBX, we are happy to connect you with an outstanding reseller in your area. Please join us for what…

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Juniper Networks
Telecom News

Juniper Networks partners up with PBX-Change

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Juniper Networks, an American multinational corporation that develops and markets networking products, has announced a partnership with PBX-Change, a VoIP and Internet service provider. From now on, PBX-Change will be able to introduce customers to the innovative Flexible Service Edge technology of Juniper’s Software-Defined Wide Area Network (SD-WAN), that provides business quality Unified Communications (UC) and business continuity services.   Combining Juniper’s Flexible Service Edge technology with the capabilities and features offered by PBX-Change will assist customers in optimizing their networks by providing high-speed priority services for critical business applications.   PBX-Change is Tampa’s leading provider of business voice and ultra-high-speed Internet services, specializing in voice, cloud and Gigabit + Internet services. The company is recognized for providing exceptional services to local and national customers.   Ryan Yaldor, CTO of PBX-Change, commented: “From the very beginning, our company’s cornerstone has been the dedicated, specialized service that we offer all of…

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Verizon
Telecom News

Verizon teams up with Genesys Cloud

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Verizon Business has announced the addition of Genesys Cloud as part of its global customer experience and contact center offerings. Together with Genesys, the company is able to offer its business customers a cloud-based contact center solution. Genesys Cloud will provide businesses with access to the Verizon network and include a contact-center-as-a-service solution to communicate with their customers.   The Cloud-based Contact Center as a Service from Genesys enables businesses to deliver a customer experience (CX) that is top class. The solution is delivered on an end-to-end, cloud-based remote access platform that takes advantage of Verizon’s network. In addition, the Verizon Business customer experience portfolio includes Genesys Engage subscriptions, that provides a passage from on-premises to hybrid cloud and public or private cloud deployments.   Furthermore, because contact centers rely on digital, primarily remote operations, Genesys Cloud will allow remote agents to take advantage of all the capabilities the contact…

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Ericsson
Telecom News

Ericsson accelerates 5G mid-band rollouts

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The Swedish multinational networking and telecommunications company Ericsson has introduced three new radios in its enterprise-level Massive MIMO portfolio, and bolstered their RAN Compute portfolio with six RAN Compute products to accelerate the 5G mid-band release and expand next-generation mobile technology.   Ericsson stated that the three new radios and six new RAN Compute products will enable operators to make better use of the full spectrum of mid-band, that is around 3.5 GHz. The products are powered by Ericsson Silicon, the company’s system on a chip (SoC), which provides advanced processing capabilities for the rapid development of energy-efficient, high performance networks and ensures greater security.   With the new mid-band spectrum, telecom service providers can leverage their 5G spectrum resources to deploy services quickly and efficiently, thereby  delivering higher quality and more responsive experiences to mobile broadband subscribers. Mid-band bridges speed, capacity and coverage gaps between low and high frequency…

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Drillisch
Telecom News

1&1 Drillisch signs a deal with Telefonica Deutschland

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The independent German telecommunications company 1&1 Drillisch has announced that it has accepted Telefonica Deutschland’s improved national roaming offer. Drillisch said that if a roaming agreement were to be reached with Telefonica, it would retrospectively add $41 million to its 2020 earnings, which it would book in its 2021 fiscal year.   Telefonica Deutschland and 1&1 Drillisch have agreed on the details of a new national roaming agreement after lengthy pricing disputes. Both sides claimed a positive result after the European Commission (EC) helped reach a compromise.   The companies are expanding their long-term partnership by transforming the current MBA MVNO contract into a National Roaming Agreement (NRA) under the 2014 Telefónica Deutschland and E-Plus merger remedy framework. The parties are now seeking to complete the contractual details for the NRAs by mid-May 2021.   Initially, the NRA includes a 5-year contract period that retroactively starts 1 July 2020 and…

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Google
Telecom News

Telus and Google Cloud sign a 10-year deal

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Google Cloud has announced a new 10-year strategic partnership with the Canadian telecommunications company Telus. The two companies plan to work together on developing new services and products for several key industries, including healthcare, agriculture, security and connected homes.   Through this partnership, Telus will accelerate the adoption of its public cloud on the Google Cloud enterprise platform to ensure greater interoperability across its IT backbone and network infrastructure. Google Cloud will also become one of Telus’ partners in providing 5G services and Multi-Access Edge Computing (MEC), which uses the Google Cloud-powered application platform Anthos.   Telus and Google Cloud will prioritize collaboration to improve their Canadian customers’ social, economic, environmental and health performance, and at the same time, work to reduce their carbon footprint. Telus will also use Google Cloud Contact Center AI to improve customer interaction and reduce costs.   One of the main areas of focus of…

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optical network
Telecom News

Nokia to upgrade Deutsche Telekom’s optical network

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Nokia announced on Monday that Deutsche Telekom (DT) has chosen the Finnish multinational telecommunication provider to convert DT’s optical network into a service-oriented platform. The transformation will allow Deutsche Telekom to provide its customers with an improved service quality experience, by upgrading the existing network to an expansive and automated one. The use of automation will help the operator to simplify and organize operational tasks to make more efficient use of network resources.   Deutsche Telekom will adapt Nokia’s optical transport portfolio to become a higher-capacity, self-regulating network that meets residential and Industry 4.0 requirements. This gives Nokia the opportunity to promote its ‘Wave’ Brand optical transport portfolio: the Nokia WaveFabric service-ready platforms and the Nokia WaveSuite software portfolio, that includes the Nokia 1830 Photonic Service Switch (PSS) provided by the PSE- V family of coherent DSPs (digital signal processors).    This solution will revolutionize Deutsche Telekom’s optical backbone network…

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Unify Office
Telecom News

Atos and RingCentral launch Unify Office in the UK

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The French international IT services and consulting company Atos has announced the first release of Unify Office (UO) in the UK. This initiative is a combined effort with RingCentral, a global provider of cloud communications, collaboration, video conferencing and contact center solutions. This announcement follows a similar US rollout earlier in January.   Unify Office is a cloud team collaboration and communications service provided by Atos Unify together with RingCentral. Unify Office delivers all features required by present-day team members, in one place, on any device, and from anywhere.   Unify Office enables businesses to easily communicate and collaborate with best-of-class voice, video and team messaging functionalities. This can be done from anywhere and using any device by means of a single enterprise solution.   By using Unified Office, customers can move from traditional on-premises telephony systems to Unify Office under RingCentral at their own pace, while continuing to use…

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