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VoIP Solutions

Enhance your business comms with innovative solutions from Cloud Group

By Aiste Kryzanovske February 13, 2023

Cloud Group is a Belgian Cloud telecom operator that provides IT solutions and innovative communications platforms for businesses. Founded in 2014 by three business partners, the company has experienced significant growth in recent years and currently serves a large customer base of over 20,000 active users. The company’s primary focus is on enhancing the quality of communication services and expanding the reach of its enterprise customers. Cloud Group enables businesses to efficiently migrate from traditional PSTN to modern IP-based telephony in multiple markets. This technology shift allows for improved communications between branches, departments and remote workers within a company. Belgian base Cloud Group operates in over 30 countries, providing unified communications solutions across multiple geographies. The company’s customer base includes well-known enterprises such as Mediafin (Belgians biggest quality newspaper De Tijd and L’Echo), Ackermans & van Haaren and Leasinvest. The company offers three major products and services,…

News Roundup

A quick roundup of the news in Telecoms | Week #6

By Aiste Kryzanovske February 10, 2023

Broadvoice recognized as a top UCaaS provider by TrustRadius In its Winter 2023 “Best of” awards, TrustRadius named Broadvoice, a provider of hosted voice and unified communications as a service (UCaaS), as one of the top three products for Best Relationship, Best Value for Price and Best Feature Set in the UCaaS category. The awards are based on key data and unbiased user ratings from July 1 to December 31, 2022. The b-hive unified communications technology from Broadvoice offers virtual contact centers, cloud PBX, UC, collaboration tools and the next-generation b-hive Communicator for employees to use in streamlining communications and collaboration capabilities. Read more at: https://tinyurl.com/237r7ms2 Zoho announces their Trident UC platform Trident, a new platform for collaboration, productivity and communication experiences, has been unveiled by Zoho Corporation. Trident provides users with a single platform and lessens tool ambiguity by bringing together mail, messaging, audio/video conversations, calendar, tasks, and more…

News Roundup

A quick roundup of the news in Telecoms | Week #5

By Aiste Kryzanovske February 3, 2023

BT partners with Kyndryl for cloud migration of legacy mainframe apps BT has collaborated with Kyndryl to migrate its mainframe applications that underpin its legacy copper business and broadband cloud offerings. BT Digital, the division in charge of the company’s digital transformation, estimates that by 2026, the transfer will have reduced mainframe operational costs and energy usage by 70%. This will result in estimated annual savings of $23 million. The company’s cloud move will allow it to serve a smaller number of clients who still utilize their copper network and will enable BT to extract more value from the data housed in its older applications. Read more at: https://tinyurl.com/5t48r8hj Orange and Telenet wholesale deal gives hope of VOO acquisition approval Orange had planned to buy a 75% share in the Belgian operator VOO in 2021, but the company struggled to persuade authorities that the transaction would not hurt competition. A…

Telecom News

Ringover launches multi-channel prospecting solution Cadence

By Aiste Kryzanovske February 1, 2023

Ringover, a VoIP service provider, has launched Cadence, a multi-channel sales prospecting product for SMEs. Cadence focuses on the three pillars of a compelling sales strategy: work facilitation, prospecting process optimization and team performance enhancement. Customers like to be engaged through an increasing variety of communication channels, such as social media and email. In order to achieve this, sales agents must continually look across different channels, making it challenging to manage business processes. Cadence is Ringover’s response to solving this significant issue. Using a simple interface, Cadence completely automates the sales prospecting process. With the help of this application, sales staff can design unique communication sequences for each type of prospect, including calls, emails, SMS messages and LinkedIn messages. This solution entails entering prospect information and determining which channel of communication will be utilized to reach the prospects, and when they will be contacted. This simple, yet efficient…

Telecom News

BT partners with Hiya to protect customers from spam calls

By Aiste Kryzanovske January 25, 2023

As the UK’s communications regulator, Ofcom, prepares revised regulations that will hold telecom companies to a higher standard, the UK operator BT is stepping up its efforts to fight scammers. In order to achieve this goal, Hiya Protect, a network-level monitoring system that can detect and reject suspicious calls, will be used by the company. This technology will be available to both fixed-line and mobile EE subscribers. According to a study done by the Hiya team, 29 percent of all phone calls in the UK are spam. 50 percent of those calls are fraudulent, making the UK the most fraudulent country in Europe. This demonstrates the scope of the problem, which affects a vast number of people in the UK. Naturally, Ofcom is aware of this problem. According to calculations made by the telco regulator, a quarter of UK adults dealt with at least one instance of suspicious…

News Roundup

A quick roundup of the news in Telecoms | Week #1

By Aiste Kryzanovske January 6, 2023

Greek authorities to investigate telecoms operators The Hellenic Authority for Communication Security and Privacy (ADAE) in Greece is about to launch an investigation into telecommunications companies for improper monitoring demands made by the Greek secret services. This probe follows a controversy last year in which the government reportedly spied on journalists and politicians using Predator malware. The Greek government has acknowledged some of the monitoring activities, but insists that they were carried out legitimately and that it did not purchase the malware. ADAE will form a team to supervise the probe and will analyze private data using powers given by the Greek Constitution. Read more at: https://tinyurl.com/mwwms58e PBX-Change is now KUDUCOM™ KUDUCOM, a Tampa Bay, Florida-based communications company, has rebranded itself and introduced a new name, brand, vision and mission. For almost two decades, the company, originally known as PBX-Change, has offered organizations voice, internet and cloud-based communication services. The…

Telecom News

UK kicks off 5G and 6G technologies research

By Aiste Kryzanovske December 27, 2022

The UK government has announced a £110 million investment in research and development for next-generation wireless technology and telecoms security, with a focus on 5G and 6G. This investment is intended to enhance the UK’s position as a global leader in telecoms research and development. As part of this investment, three top UK universities – the University of York, the University of Bristol, and the University of Surrey – will each receive £28 million to collaborate with major telecoms companies such as Nokia, Ericsson, and Samsung to develop and create future networks such as 6G. This follows Ericsson and Samsung’s recent announcement to establish 6G research labs in the UK. The investment will also aid in the deployment of ultrafast 5G by making it easier for new companies to enter the market. The universities will work with world-class UK academics and industry players to ensure that future network…

News Roundup

A quick roundup of the news in Telecoms | Week #51

By Vilija Simkiene December 23, 2022

Amazon Web Services awarded $724M cloud contract The US Navy has issued a single contract to Amazon Web Services (AWS) potentially worth $723.9 million. Under a five-year enterprise software license (ESL) agreement, AWS will provide the Department of the Navy access to AWS’ commercial cloud environment, including training, certification courses and professional services from the cloud provider. The ESL includes work to be performed from December 2022 through to December 2028. Read more at: https://tinyurl.com/5ynmx3at Infovista unveils its 360° Assurance solution for VoLTE and VoNR Infovista, a global leader in network lifecycle automation, has introduced its 360° Assurance for VoLTE/VoNR solution. This advancement will equip mobile voice service providers with a comprehensive, end-to-end solution to ensure a better customer experience when using voice services. Infovista’s 360° Assurance for VoLTE/VoNR solution is designed to address specific problems that service providers face when assuring VoLTE and VoNR services, including detecting and resolving one-way…

Telecom News

DIDWW now licensed as a telecom operator in Slovenia, Croatia and Spain

By Aiste Kryzanovske December 20, 2022

DIDWW, a global provider of premium quality VoIP communications and SIP trunking services, has further expanded its license portfolio that offers businesses compliant two-way Voice and SMS communications. Slovenia, Croatia and Spain have been added to the constantly growing list of 28 countries where DIDWW holds national telecom operator licenses with its own numbering resources. The importance of telecom operator licenses has greatly increased over the years as VoIP services are being adopted by a growing number of larger corporations and governmental institutions. Being a licensed carrier confirms that a company is able to ensure a high level of service quality and availability and allows license holders, such as DIDWW, to match the stringent regulatory requirements demanded by wholesale VoIP providers, enterprises and businesses. Voice and SMS-enabled global phone numbers and first-class SIP trunking services are some of the most important components for any company when optimizing their business…

Telecom News

FCC urged to stop unwanted text messages

By Aiste Kryzanovske December 15, 2022

A group of consumer and privacy organizations, including the National Consumer Law Center and the Electronic Privacy Information Center, are urging the Federal Communications Commission (FCC) to deny petitions aimed at allowing unsolicited bulk text messaging. The organization, which is made up of numerous telephone users from all around the country, feels that enabling such unwanted messages would be detrimental to customers. In response to a proposed rulemaking in November 2022, some individuals have urged the FCC to allow businesses to send unwanted mass text messages to consumers without their consent. This would result in a rise in unwelcome texts, such as bothersome surveys, recurrent political messaging, and pestering debt collection requests. The FCC not taking action would be detrimental to customers, as they would lose their capacity to filter out undesirable messages. The groups representing telephone subscribers are also requesting the FCC to release interpretations of the…