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People & Interviews

Sinch’s Robert Gerstmann on Apple’s RCS Adoption and What’s Next

By Aiste Kryzanovske November 18, 2024

Apple’s recent decision to adopt Rich Communication Services (RCS) has sent shockwaves through the messaging landscape, driving broader RCS adoption. RCS, an upgrade from traditional SMS, promises richer, more interactive messaging features that allow users to send high-quality media, see read receipts, and enjoy smoother conversations across devices. In this exclusive Q&A, we speak with Robert Gerstmann, Chief Evangelist and Co-Founder of Sinch, to delve into Apple’s adoption of RCS. Known for pioneering advancements in mobile enterprise communications, Gerstmann has played an instrumental role in shaping the Sinch brand and its global strategy. With over 15 years of experience, he offers an insider perspective on how Apple’s embrace of RCS could reshape messaging dynamics, bridge compatibility gaps between iOS and Android, and open new avenues for business communication. Read on as Gerstmann unpacks the opportunities and challenges of this pivotal shift in mobile messaging, offering a blueprint for businesses keen…

CPaaS

Sinch Releases 2024 Black Friday and Cyber Monday Predictions

By Kamile Bigenyte October 28, 2024

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, has released its predictions for the 2024 Black Friday and Cyber Monday (BF/CM) shopping season. Based on insights from Sinch’s 2024 Consumer BF/CM Survey, conducted across the US, UK, Spain, France, Germany, Brazil, and Australia, the company forecasts that this year’s shopping trends will be dominated by personalization, conversational commerce, and secure communication technologies.

CPaaS

Sinch Enables the Transformation of Emergency Communications

By Kamile Bigenyte October 17, 2024

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, today announced that it is paving the way for the transformation of emergency communications with its advanced Next Generation 911 (NG911) technology. By integrating a wide range of multimedia options — such as voice calls, real-time text (RTT), internet of things (IoT) data and video — Sinch enhances accessibility and ensures more reliable and comprehensive communication than voice-only 911 services. These NG911 innovations ensure first-responders receive mission-critical, real-time data, improving response times and public safety.

CPaaS

DIDWW Expands Virtual Phone Number Services to Caribbean Markets

By Kamile Bigenyte August 22, 2024

DIDWW has expanded its virtual phone number offerings to the Caribbean, including islands like Jamaica and Barbados. Now covering 90 countries, DIDWW’s enhanced global reach allows for instant activation of new DIDs through its self-service portal. This expansion enhances businesses’ communication capabilities and supports their global growth ambitions.

Infrastructure

Exa Infrastructure Announces New Transatlantic Cable Route, Enhancing Its Data Centre-To-Data Centre Strategy

By Aiste Kryzanovske October 20, 2023

EXA Infrastructure, the largest dedicated digital infrastructure platform connecting Europe and North America, today announced it has added a fifth transatlantic route to its network footprint with the addition of the Dunant cable, connecting the US and Europe via a southern corridor across the Atlantic. This new route complements EXA’s existing cables, connecting Paris and Bordeaux in France to the large data centre clusters of Virginia Beach, Richmond and Ashburn in the US. This new route offers excellent diversity from other transatlantic cables, as well as connecting to EXA’s extensive European backbone onwards to Madrid, Barcelona and Marseille via differentiated routes.

Telecom News

Qualcomm unveils 5G and AI drone platform

By Aiste Kryzanovske August 19, 2021

Qualcomm Technologies has developed a drone platform with an artificial intelligence and 5G-based reference architecture. The Qualcomm Flight RB5 5G platform aims to speed up the growth of commercial, corporate and industrial drones. The Flight RB5 5G Platform is designed to serve as a foundation for commercial, enterprise and industrial drone development, assisting organizations in successfully capturing and processing data from drone cameras. The new 5G platform combines several complicated systems into a closely connected drone system. Mapping, inspection, film and entertainment, military, security and emergency response and delivery are some of the use cases for this technology. The platform, which is powered by the Qualcomm QRB5165 processor, expands on Qualcomm Technologies’ most recent solutions for the Internet of Things (IoT), delivering a solution that will power the next generation of high-performance, low consumption 5G drones. AI and machine learning are key to the platform, assisting in the…