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A quick roundup of the news in Telecoms | Week #36

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Apple iOS 13 Launch Confirmed: 5 iPhone Security Features Coming This Month As the tech company that really cares about its user’s privacy, Apple attempts to differentiate itself from Facebook, Google and Amazon, and is bringing a number of massive improvements to the company’s iOS operating system this month. One of the biggest improvements is that the security enhanced Apple iOS 13 will not let Facebook and WhatsApp apps run VoIP in the background when the programs aren’t actively in use. Also, the system will send alerts about any apps that track user’s location and let an app access the location only once. Read more at: https://tinyurl.com/y4w8rj92 Samsung’s Exynos 980 chip is a processor and 5G modem in one The Korean tech giant has introduced its first 5G-integrated mobile chipset Exynos 980. This AI mobile processor combines a 5G modem and mobile application processor in a single chip, thus allowing…

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Telecom News

Trinity Cyber obtains millions in funds for a new cybersecurity approach

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Trinity Cyber, a Bowie, Maryland-based cybersecurity services and solutions startup, has announced the completion of a $23 million funding round led by Intel Capital and other top institutional investors. The company claims that it is taking an entirely new approach to cybersecurity and, with the help of its new technology known as Proactive Threat Interference, is able to “proactively intercept and control cyberattacks” before they even reach the target’s network, thus “reducing risk and increasing cost to adversaries.” Steve Ryan, CEO of Trinity Cyber, said, “This investment by Intel Capital and other strategic backers is significant. I co-founded Trinity Cyber to transform the way the world addresses the cyber problem. No one is doing what Trinity Cyber is doing. No one else can. We make the adversary fail, and we feel this strategic support validates the elegance of our solution.” “As cyberattacks become more sophisticated, technology to counter…

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Telecom News

FIX Network to provide non-hackable 2FA solutions for secure authentication

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FIX Network, an innovative technology company from Vilnius, Lithuania, has developed a new two-factor authentication (2FA) SIM card and app for protecting mobile data and digital identities. The ultimate goal of the company is to provide comprehensive blockchain-based solutions for mobile devices, enabling subscribers to secure their digital assets and identities by safekeeping private keys on their SIM cards. However, due to the urgent and immediate requirement of securing phone numbers – which may be considered to be the most valuable digital identities – FIX Network will provide a free-to-use 2FA application, together with newly issued and truly subscriber-owned phone numbers that will serve as secure and global digital identities. These numbers will be fully controlled by the subscriber, preventing unauthorized porting or malicious hijacking of the phone number. This 2FA solution will also include the practical ability to recover access to digital identities through user-defined policies that include…

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Improving technical support for VoIP providers

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The technical support team plays a critical role in a VoIP business, being the initial reference and contact point for customers experiencing technology-related issues. In addition, these important employees are responsible for analysing and resolving system failures and outages, product installation errors, user enquiries and any other technical problems that prevent customers from using an application or service. There is a wide and diverse range of possible technical issues that can occur, depending on the type of telecommunication services provided. Nevertheless, some of the most common VoIP connectivity concerns are audio quality, caller-ID problems, the dropping of calls, and post dialling delay (PDD). Studies reveal that passing on valuable technical advice or providing substantial assistance to customers is the number one method for telecom companies to improve the user experience for their products and services. At voip.review, we have summarised some relevant ideas for VoIP providers to…

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Telecom News

Google punished in France for violating the GDPR

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The National Data Protection Commission (CNIL), France’s data protection office, has imposed a fine of €50 million against Google LLC for breaching the European Union online data privacy rules. This is the first major case where a fine is being imposed under the EU’s stringent General Data Protection Regulation (GDPR) that came into force last year. The French watchdog found the US search engine giant guilty of “lack of transparency, inadequate information, and lack of valid consent regarding ad personalisation.” This case stems from concerns that were raised over Google’s applied methods of collecting data, and the lack of clear options provided for the users to consent to personalised ads. “The general structure of the information chosen by the company does not enable [it] to comply with the Regulation,” read a CNIL statement. “Essential information, such as the data processing purposes, the data storage periods or the categories…

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VoIP professionals – dealing with stress at work

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Stress is usually caused by the desperate feeling of things getting out of control, a situation quite common in the rapidly and constantly advancing VoIP industry. Whether you are a VoIP engineer or business developer, sales or technical support representative, stress can catch up with you in any position or situation. Pressure to meet a deadline or complete a challenging task, or to always be on your peak performance level can lead to unbearable tension. According to the American Institute of Stress, 8 out of 10 Americans experience stress at work, and 1 out of 5 workers have even quit their jobs due to workplace stress. While small doses of stress can help achieve breakthroughs, accelerate personal and company growth, and even increase motivation, excess stress can affect one’s ability to concentrate, diminish confidence and cause fatigue. In addition, stress can manifest itself in physical symptoms, such as…

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Telecom News

Verizon has launched the world’s first 5G network

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October 1st, 2018 will be remembered as the date when the first 5G broadband network went live,  with the telecommunications giant Verizon launching its 5G network in parts of Houston, Indianapolis, Los Angeles and Sacramento. The company confirmed that it will be expanding its coverage shortly, pending the installation of new standards-compliant equipment. “The world’s first commercial 5G service is here. We’ve formed incredible partnerships with many of the world’s leading technology companies, the international technical standards bodies, public officials, developers and our own customers to drive the 5G ecosystem forward, faster than most had predicted. And now, actual customers. It’s been an incredible journey…and we’re just at the starting line,” the president of Verizon Wireless, Ronan Dunne, expressed enthusiastically. The very first user on this network, a resident of Houston, Clayton Harris, became one of the early adopters by setting up a “5G Home” service, an ultra-fast…

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People & Interviews

Meet Laimis Abakas – The Sales Star Who Met the Love of his Life at DIDWW

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More than 7 years ago when Laimis joined the DIDWW team, he did not have an extensive knowledge of telecommunications. However, his tenacity, people skills, and excellent grasp of the English language landed him the position of an Account Manager. Today, thousands of phone calls, emails and meetings later, he has become one of the key people in charge of Business Development at DIDWW. Laimis can close deals like no other employee, and, as a demanding mentor, his trainees tend to follow in his footsteps and also become successful sales people. Currently Laimis is enjoying his new role as a father to the cutest 8-month-old girl Eivina, and most of his free time is dedicated to his family. He still enjoys a game of basketball with his friends or playing video games – bearing significant responsibilities at work requires some relaxing time off. Read the full interview with Laimis below…

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Telecom News

South Korea: KT and SK Telecom won 5G networks auction

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The auction for 100MHz of spectrum in the 3.5GHz bandwidth were sold to SK Telecom and KT, and on the other hand, LG Uplus received 80MHz of spectrum in that same bandwidth. The total amount that was raised by the auction was a little lower than anticipated with $3.6 billion. The Ministry of Science and Information and communication technology sold by auction 280MHz of spectrum in the 3.5GHz bandwidth and will later sale 2,400MHz in the 28GHz band. 5G networks will certainly reach South Korean as one of its first market to be launched on. The next few months and years will be important for SK telecom and KT. They want to make sure that South Korea will be “first for 5G” with an expected March 2019 as a deadline to start launching the news high speed network.

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Telecom News

Chinese Tech company, Huawei, received data from Facebook

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The U.S. Congress is concerned about revelations of a deal that was made between Facebook and the Chinese device maker Huawei. Huawei is not the only device constructor to have a privilege access to data from Facebook, as Lenovo, Oppo and TCL are also on that list “Concerns about Huawei aren’t new – they were widely publicized beginning in 2012, when the House Permanent Select Committee on Intelligence released a well-read report on the close relationships between the Chinese Communist Party and equipment makers like Huawei,” said U.S. Senator Mark Warner. In an investigation done by the House Intelligence Committee, it was stated that “Huawei did not fully cooperate with the investigation and was unwilling to explain its relationship with the Chinese government or Chinese Communist Party, while credible evidence exists that it fails to comply with U.S. laws”. Moreover, the Chinese company has an history of collaboration with the…

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