Pure IP, a New Zealand-based international VoIP communication solutions provider, has launched its Dynamics Call Connect solution, which enables inbound and outbound calls to Microsoft Dynamics 365 Customer Service platform for a comprehensive omnichannel experience. Customers can use Microsoft Azure Direct Routing to obtain numbers and external connections to enable inbound and outbound calls inside Microsoft Dynamics 365 Customer Service in a BYOC (Bring Your Own Carrier) paradigm. Following the news last year that Pure IP was one of the first Microsoft Operator Connect launch partners, Dynamics Call Connect is the newest development in the Pure IP fold that strengthens the company’s Microsoft voice credentials. Dynamics Call Connect makes use of Pure IP’s Azure Direct Routing as a Service offering to provide incoming and outbound calls for Dynamics Contact Center in over 43 countries, as well as inbound-only services in 137 countries, all from the cloud. Pure…
As VoIP technology becomes more broadly adopted, the number of VoIP providers on the market continues to grow, each with their own unique set of services. The stakes are high when it comes to your phone system, and a misstep may have a detrimental influence on your reputation and business operations. After all, you require a phone system that is trustworthy, has the functionality you need, and can scale with your business – all at a competitive price. Switching to a different voice carrier may be a challenging exercise, and it would be a waste of your time and money to switch to a VoIP service that does not match your needs. To make migrating to a new VoIP service easier, here is a list of the top 10 questions to ask your prospective VoIP provider. What features and tools does the company offer? The majority of providers give a…
RingPlan making phone automation possible With the addition of business automation to its range of services, RingPlan, a Southern California VoIP provider, is transforming the way people use their phones. VoIP phone services, video conferencing, business text messaging, and digital fax services are all part of the RingPlan platform. The newly-introduced RingPlan Sidecar is a user-configurable library of functions that may be used to construct unique automation sequences. Users may create up to 48 unique sequences that they can call up at any moment to execute a range of time-saving activities. Read more at: https://tinyurl.com/2ztxhz9d DT partners SKT to bring metaverse to Germany SK Telecom (SKT) and Deutsche Telekom (DT) have formed a collaboration to provide Ifland, South Korea’s metaverse platform, to German users. The partnership will see the two conduct a live platform trial by the end of the year. According to reports, the test will feature the building…
BT to make EE its flagship brand BT Group has announced intentions to make EE its main consumer-facing brand. This move is intended to streamline the mobile operator’s service while also propelling the company into new areas of convergence. The BT brand will be more focused on consumers who utilize standalone broadband and telephone services, while BT Sport will remain unchanged. BT will also continue to be the name for its Enterprise and Global divisions. Read more at: https://tinyurl.com/bdk4ef3k NTT and Sky Perfect JSAT forma joint venture NTT and SKY Perfect JSAT have agreed to form a joint venture company to increase humanity’s use of space. The formation of the joint venture is a significant step toward the construction of the space-integrated computer network specified in the two companies’ partnership agreement of 2021. The collaboration will help to advance the global space industry and promote the achievement of a sustainable…
DIDWW, a leading provider of premium quality two-way SIP trunking services, has recently added new features to its cloud-based communications platform to further assist Unified Communications as a Service (UCaaS) providers in meeting the ever-evolving demands of enterprises and SMBs globally. UCaaS systems can leverage the robust and geo-redundant VoIP network at DIDWW that allows for the simple and efficient management of large volumes of internal and external communications traffic. The company‘s feature-rich two-way SIP trunking solution supports virtually unlimited call capacity, flexible SIP trunk settings, and direct interconnections. Designed to help expand business communications around the world for companies of all sizes, DIDWW SIP trunking will ensure a fully-compliant and reliable service, as well as excellent call quality. As a global telecom provider, DIDWW offers extensive coverage of local, national, mobile and toll-free virtual phone numbers in 80 countries. When combined with local two-way SIP trunks, local…
Ribbon Communications Inc., a global provider of real-time communications software and IP Optical networking solutions, has joined Microsoft’s new Operator Connect Accelerator for Microsoft Teams as an ecosystem partner. The Operator Connect Accelerator program affords service providers with the opportunity to work with an authorized Microsoft ecosystem partner in order to provide integration tools, service offerings and professional services to jump-start their Operator Connect deployments, allowing these companies to reach a larger number of Teams customers. Ribbon Connect for Operator Connect, a multi-tenant software as a service (SaaS) solution, will now enable service provider implementations of Operator Connect, which is a Microsoft-managed solution for connecting Teams and telecom providers. With Teams having over 270 million active monthly users, making telecom services more accessible to those Teams users positions its Phone System services as an alternative for traditional phone services and other cloud Unified Communications options. Ribbon Connect…
The start of the International Telecoms Week is rapidly approaching. The 15th annual ITW will take place from the 9th of May until 12th of May at the Gaylord National Resort & Convention Center in National Harbor, Maryland, near Washington, DC. International Telecommunications Week is the world’s largest meeting of global leaders from the telecoms and ICT Infrastructure ecosystems, and it is a must-attend event for anybody driving and trailblazing the growth of telecommunication. ITW connects the international carrier, subsea, infrastructure, data center, cloud, software, and other communities, featuring over 2,000 companies from 148 countries. As the primary yearly gathering place for the global wholesale telecommunications community, ITW provides the greatest and most diverse networking opportunities for the worldwide wholesale telecoms industry through meetings, workshops, chats, and seminars. It’s a fully integrated exhibition with a variety of options for people to connect with individuals from all around the…
A growing number of businesses are taking advantage of VoIP technology as a method of improving their telecommunications network. As a consequence of the rapid growth of VoIP technology and the resulting queries, we have compiled a list of the most frequently asked VoIP questions. So, without further ado, let us address them. What is VoIP? To make calls, Voice over Internet Protocol (VoIP) technology uses a broadband Internet connection rather than a traditional telephone line. With VoIP systems, you can use an app to make calls directly from your computer, IP phone or smartphone. This service can be delivered via a cloud system or an on-premises solution. Who was the inventor of VoIP? Many individuals think that the Israeli businessman Alon Cohen invented VoIP technology in 1995 and released it to the public the following year. However, according to sources, an African-American woman named Dr. Marian R. Croak is…
BT putting its digital voice service rollout on halt Last year, BT began rolling out Digital Voice, which is a VoIP solution that works over the company’s broadband network rather than the old analogue network, as the name implies. This service is an essential improvement, as BT points out, to replace analogue technology, which is rapidly becoming outmoded. The operator is, however, delaying the Digital Voice switchover for consumers who do not wish to switch right away. BT did not specify how long the halt will occur, nonetheless, it is confident that the switchover will take place soon. Read more at: https://tinyurl.com/mt23py8u DigitalBridge enters into mobile infrastructure deal with Telenet Telenet has agreed to sell all of its mobile telecommunications towers in Belgium to DigitalBridge, a US-based real estate investment trust and a subsidiary of the DigitalBridge Group. The investment firm has agreed to pay $820 million for Telenet’s 3,322…
Tel Q Global, a leading provider of Global Virtual Numbers, together with Telinta, a global leader in cloud-based white label VoIP switching and billing, today announced a comprehensive portfolio of solutions and joint promotions for VoIP service providers and Internet Telephony Service Providers (ITSPs). Using Telinta’s hosted TeliCoreTM softswitch platform, VoIP service providers and their resellers can easily use Tel Q Global’s high-quality DIDs, Toll-Free & other type of Numbers in over 150 countries, to offer a full portfolio of VoIP & SMS services. Tel Q Global’s coverage includes phone numbers from hard-to-find locations such as Asia, Middle East & Africa and Latin America. The solutions offered by both companies can be combined to offer popular services such as Hosted PBX, SIP Trunking, Mobile VoIP calling via a brandable smartphone app, Business and Residential VoIP, Conferencing, and WebRTC. “Tel Q Global provides all types of DID numbers,…


