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Telco Buzz

Navigating Jetty: Revolutionizing UK’s Fibre Retailer Experience

By Aiste Kryzanovske September 18, 2023

Disrupting the UK telecom marketplace, Jetty emerges as a transformative white-label platform, reshaping the customer experience pathway for fibre retailers. With a holistic approach integrating sales, order management, customer service and more, this platform allows Altnets and Communication Service Providers to focus on growth. Jetty’s unique selling point? Fully automated, compliant residential fibre customer journeys, the only SaaS in the UK offering this feature. Founded by visionaries Alex Hollingdale and Vinny Casey, Jetty foresees expansion across various product categories and geo-locations, promising limitless scalability in aiding telecom retailers’ success.

Telco Buzz

Calix SmartBiz Expand Networks: Milestone for UK’s Small Enterprises

By Aiste Kryzanovske September 18, 2023

Calix, Inc. sets a new benchmark in the telecommunications landscape with its innovative solution, Calix SmartBiz™, now reaching the UK market. This transformative service specifically facilitates the 5.5 million SMEs across the UK, providing alternative service providers a fresh approach to offer customised, comprehensive solutions including managed Wi-Fi and enhanced network security services.

Broadband

Unpacking Open RAN’s Impact: UK’s £88 Million Innovation Testbed

By Aiste Kryzanovske September 18, 2023

Prominent UK telecom companies like BT, VMO2, and Vodafone have been selected beneficiaries of government funding for research into Open RAN technology. Innovative projects, with a focus ranging from energy efficiency to security, will share in the £88 million ($121 million) funding. The main goal is to figure out whether Open RAN can rival traditional RAN, especially in high-traffic areas and rural deployments, in terms of cost, reliability and energy consumption.

News Roundup

A quick roundup of the news in Telecoms | Week #37

By Aiste Kryzanovske September 15, 2023

Metazoa pioneers AI in Salesforce with their Intelligent Assistant, enhancing administrative capabilities. HP wows with its Spectre Fold, a versatile $5,000 three-in-one device. Japan’s blockchain AI market skyrockets, set to grow by 24.2% CAGR thanks to government support, business adoption, and venture capital investments. Lastly, Emoji 15.1 introduces fresh icons, including headshakes, a phoenix, and more.

Infrastructure

Intelsat-Telespazio Venture: Bridging Geographical Constraints with Innovation

By Aiste Kryzanovske September 15, 2023

Intelsat’s recent partnership with Telespazio paints a promising image of the future of global network operations. With the inclusion of Telespazio’s premier teleport facility, Fucino space centre, into Intelsat’s network, seamless European connectivity is underway. Moreover, the alliance caters to the growing global demand for managed satellite services, elevating the standard for high-profile sectors, while improving geospatial communication. This precise move highlights the tremendous potential of combining flexible solutions for global positioning.

Broadband

SoftBank and OneWeb: Pioneering Ubiquity in Satellite Connectivity

By Aiste Kryzanovske September 14, 2023

OneWeb’s constellation of low Earth orbit (LEO) satellites will enhance network coverage for Softbank, particularly in challenging regions. The move aligns with Softbank’s ‘Ubiquitous Network’ strategy, which unifies diverse non-terrestrial network (NTN) solutions to expand digital services. Besides its surprise partnership with SpaceX’s Starlink, Softbank continues to boost its stake in OneWeb, supporting its Japanese launch and integration into the Ubiquitous Network.

Broadband

Unveiling Wi-Fi 7: Pioneering High-Speed Wireless Era

By Aiste Kryzanovske September 13, 2023

Brought forth by the Wireless Broadband Alliance (WBA), the exciting implementation of Wi-Fi 7 offers to revolutionize our wireless possibilities. This tech breakthrough, outpacing previous Wi-Fi versions, promises double the bandwidth and triple the speed, enabling impractical or seemingly impossible applications to become reality. The technology, based upon the IEEE 802.11be standard, will enable channel widths up to 320 MHz and support 4k QAM. With the potential for widespread deployment, Wi-Fi 7’s multi-link operation could mark a future with enhanced Wi-Fi experiences and low-latency immersive applications. However, the prerequisites of a solid fiber connection highlight challenges in achieving full-scale benefits.

UCaaS

Sinch MessageMedia Launches new SMS service to improve customer experience

By Aiste Kryzanovske September 12, 2023

Sinch which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced its global launch of SMS for Zoho Desk, which extends Sinch MessageMedia’s industry-leading, two-way SMS capabilities. Deepening existing, highly-rated integrations with the Zoho Suite — SMS for Zoho Desk by Sinch MessageMedia enables customer service teams to easily manage and quickly address customer inquiries from a centralized platform, cutting down on response times and improving customer satisfaction.

VoIP Fundamentals

What is BYOD VoIP?

By Gideon Hack September 11, 2023

BYOD VoIP, or “Bring Your Own Device Voice over Internet Protocol,” lets employees use personal devices like smartphones, tablets, or laptops for business calls through VoIP. This approach enhances flexibility, productivity, and cost savings, but it also poses challenges like security risks, device compatibility, and privacy concerns. Implementing BYOD VoIP effectively requires clear policies, network readiness, robust security measures, and employee training.

M&A

DoCoMo’s Bold Acquisition: Boosting Loyalty Programme with Intage Holdings

By Aiste Kryzanovske September 11, 2023

NTT DoCoMo, a leading Japanese mobile operator, has initiated a bold move to deepen its collaboration with data gathering giant, Intage Holdings, through a lucrative public tender offer. Attempting to leverage sharper client insights, the ambitious endeavor seeks to enhance marketing abilities and enrich customer experience. Could this pave the way to innovative solutions for societal issues?