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Telecom News

DIDWW expands emergency services support to 27 countries across the globe

By Aiste Kryzanovske September 15, 2022

DIDWW, a global telecoms provider offering premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced the expansion of its emergency services support. Emergency calling capabilities with the DIDWW SIP service has now been activated in sixteen additional countries: Norway, Ireland, the Netherlands, Germany, France, Croatia, Bosnia and Herzegovina, Serbia, Bulgaria, Albania, Greece, Turkey, Argentina, Brazil, Australia and New Zealand. As more businesses are moving away from traditional telephony and taking their communication solutions into the cloud, the need for emergency services support while using IP-based services has increased significantly. DIDWW ensures reliable connectivity to Public Safety Answering Points (PSAPs) via local dialing in selected regions, meeting the highest standards of regulatory compliance. The DIDWW Emergency Dialing service allows outgoing emergency calls from DID numbers, thereby facilitating the access by DIDWW customers to diverse new markets for a variety of business initiatives, even those…

VoIP Solutions

Scaling business communications with Global Voice services by Infinity Telecom

By Aiste Kryzanovske August 22, 2022

Infinity Telecom is a licensed telecom provider in the Czech Republic, headquartered in Prague. The business provides solutions for data transfer and storage, IP telephony, Internet access, content delivery, colocation, and other telecommunication services in a number of international locations. With quick connectivity for both offices and call centers, Infinity Telecom offers a comprehensive telephone communications solution that can help businesses scale their communication needs while cutting expenses on long-distance and international calls. With Infinity Telecom, companies have access to a team of professionals who are ready to help with all business communication needs, no matter what they might be. With international DID numbers and SIP trunking in over 90 countries, as well as local termination in 60 countries globally, the carrier allows businesses to connect with customers around the world without interruption. With virtual numbers being allocated within a few minutes or days, depending on the…

Telecom News

Pax8 acquires cloud managed service provider Umbrellar

By Aiste Kryzanovske August 3, 2022

Umbrellar, a Microsoft cloud solutions company that delivers cloud managed services, migration, consulting services and cloud procurement for over 1,000 New Zealand enterprises, has been bought by Pax8, a cloud commerce platform. With access to a variety of technological know-how and professional services from Umbrellar, Pax8’s partners are now better positioned to drive local and global digital transformation. According to Pax8, the firm is thrilled to welcome new employees from Umbrellar who offer expertise and skills that will support projects and services for digital transformation in Aotearoa and across the world. Chris Sharp, SVP at Pax8 Asia commented: “The team at Umbrellar are experts in cloud-enabling businesses in New Zealand, and they are the number one service provider of Microsoft cloud in the market. With a focus on infrastructure managed services, assessment, migration, and optimization, their technical expertise and award-winning professional services will prove to be a value-add…

Telecom News

Telinta and DIDWW team up to deliver a white label hosted PBX solution for VoIP service providers

By Aiste Kryzanovske June 28, 2022

Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, and DIDWW, a leading provider of premium quality VoIP communications and two-way SIP trunking services, today announced an integrated solution for Hosted PBX. phone.systemsTM is a fully-featured, cloud-based virtual PBX solution from DIDWW, integrated with Telinta’s softswitch and billing platform. The solution is specifically designed to interconnect with any service provider for VoIP Origination and Termination, and requires no special hardware to purchase and maintain. The white label solution includes: An intuitive drag-and-drop user interface, where configurations are instantly activated as they are graphically assembled. Highly scalable options to meet the needs of any size business customer, from simple home-based businesses to complex multi-location enterprises. Popular PBX features such as Call Queuing, Ring Groups, IVR, Voicemail, Conference Calling, Call Recording, Fax via G711u and T.38 codecs, Attended and Unattended Call Transfers, and…

Telecom News

Pure IP announces Dynamics Call Connect service

By Aiste Kryzanovske May 24, 2022

Pure IP, a New Zealand-based international VoIP communication solutions provider, has launched its Dynamics Call Connect solution, which enables inbound and outbound calls to Microsoft Dynamics 365 Customer Service platform for a comprehensive omnichannel experience. Customers can use Microsoft Azure Direct Routing to obtain numbers and external connections to enable inbound and outbound calls inside Microsoft Dynamics 365 Customer Service in a BYOC (Bring Your Own Carrier) paradigm. Following the news last year that Pure IP was one of the first Microsoft Operator Connect launch partners, Dynamics Call Connect is the newest development in the Pure IP fold that strengthens the company’s Microsoft voice credentials. Dynamics Call Connect makes use of Pure IP’s Azure Direct Routing as a Service offering to provide incoming and outbound calls for Dynamics Contact Center in over 43 countries, as well as inbound-only services in 137 countries, all from the cloud. Pure…

Telecom News

Snom to engage in strategic partnership with Dstny for Service Providers

By Aiste Kryzanovske May 18, 2022

Snom and Dstny for Service Providers, a European provider of cloud-based Business Communication solutions, have announced a strategic partnership which will allow both companies to leverage their shared assets and expertise. This includes a strong European market presence, as well as their shared goal of meeting the demand for modern telecommunications with best-in-class solutions. The partnership with Dstny is an exciting opportunity for Snom to expand its presence in the vibrant and fast-changing European marketplace. Simultaneously, Dstny and its customers have the opportunity to benefit from Snom’s 25 years of experience, its versatile, high-quality products, and its local expertise. Dstny is the largest European-based cloud communications solutions provider offering a complete business communication solution as-a-service and Fixed Mobile Convergence (FMC) platforms. Named by Frost & Sullivan as one of Europe’s most innovative UCaaS leaders, the organisation works with over 20 service providers and carriers like Telia, Tele2, T-Mobile and Dstny Group in the EMEA region, serving over…

Telecom News

Avaya and DIDWW empower customers with cost-effective global voice solutions

By Aiste Kryzanovske May 10, 2022

DIDWW, a global telecoms operator that offers premium quality VoIP communications, today announced that its two-way SIP Trunking solution is compliant with key Avaya OneCloud™ solutions, helping customers securely and reliably expand their local and international business communications. Avaya has selected DIDWW for membership as a Technology Partner in the Avaya DevConnect program, which promotes the development, compliance-testing and co-marketing of innovative third-party solutions that are compatible with standards-based Avaya solutions. Avaya is a global leader in solutions that enhance and simplify communications and collaboration. The powerful DIDWW SIP Trunking solution offers virtually unlimited call capacity and flexible VoIP trunk configuration options to assist businesses of any size in expanding their local or international communications. The two-way SIP Trunking service enables enterprise users to access the PSTN in more than 80 countries, providing customers with an extended global reach, premium call quality, a high standard of reliability and availability,…

Telecom News

DIDWW enhances its powerful solutions for UCaaS service providers

By Aiste Kryzanovske April 28, 2022

DIDWW, a leading provider of premium quality two-way SIP trunking services, has recently added new features to its cloud-based communications platform to further assist Unified Communications as a Service (UCaaS) providers in meeting the ever-evolving demands of enterprises and SMBs globally. UCaaS systems can leverage the robust and geo-redundant VoIP network at DIDWW that allows for the simple and efficient management of large volumes of internal and external communications traffic. The company‘s feature-rich two-way SIP trunking solution supports virtually unlimited call capacity, flexible SIP trunk settings, and direct interconnections. Designed to help expand business communications around the world for companies of all sizes, DIDWW SIP trunking will ensure a fully-compliant and reliable service, as well as excellent call quality. As a global telecom provider, DIDWW offers extensive coverage of local, national, mobile and toll-free virtual phone numbers in 80 countries. When combined with local two-way SIP trunks, local…

Telecom News

DIDWW showcasing its latest VoIP services at ITW 2022

By Aiste Kryzanovske April 14, 2022

DIDWW, a leading provider of premium quality VoIP communications and two-way SIP trunking services, has announced that its team will be participating in the world’s largest wholesale telecommunications event, International Telecoms Week 2022. Representatives from the global telecommunications ecosystem and executives from around the world will gather in Washington, DC for the 15th annual ITW event, scheduled for the 9-12th of May. Showcasing over 2,000 companies from 148 countries, ITW is the only place where you can meet with the whole international connectivity market, from VoIP to satellite to subsea. At the show, DIDWW will be introducing the latest enhancements to their powerful two-way SIP trunking solution and other innovative VoIP services. This international telecom service provider has developed a wide range of products and APIs for voice and SMS communications over the years, allowing DIDWW to power feature-rich services that meet the demands of global businesses and…

Telecom News

Merchants partners with Avaya on customer experience platform

By Aiste Kryzanovske April 6, 2022

Avaya, a worldwide technology firm that specializes in cloud communications and workstream collaboration solutions, has teamed up with Merchants, a customer management partner focusing on the business process outsourcing market. Together, the two companies will launch Total Experience, a cloud-based, multi-channel customer experience platform that will better empower local businesses to fulfill the ever-changing demands of their consumers. The Merchants’ and Avaya’s partnership will help companies to provide the Total Experience platform to their consumers through a subscription-based, all-inclusive, easy-to-manage solution. This will allow the two companies to launch new services more quickly and with a lower total cost of ownership and a higher return on investment. Merchants will host a variety of Avaya OneCloud portfolio products and make them available to companies via a cloud-based subscription model, allowing enterprises to acquire the capacity and services they demand on an as-needed basis without incurring large upfront expenses. …