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CPaaS

Yeastar teams up with DIDWW to deliver carrier-grade global voice services

By Aukse Andrijauskaite December 3, 2025

Dublin, Ireland / Xiamen, China – December 2, 2025 – Yeastar, a leading provider of Unified Communications (UC) solutions, has teamed up with DIDWW, a global telecom provider specializing in virtual phone numbers and two-way SIP trunking services. As a newly certified ITSP partner within the Yeastar ecosystem, DIDWW will deliver high-quality voice services and an extensive portfolio of DID numbers, enabling Yeastar customers to benefit from reliable PSTN connectivity and expanded international reach. Through this partnership with DIDWW, Yeastar UC platform users will gain access to scalable and compliant global communication services, with virtual numbers spanning key markets such as France, Germany, Spain, Singapore and Thailand. DIDWW’s advanced SIP trunking solution offers high-capacity capabilities, providing crystal-clear voice quality, robust security, and full regulatory compliance. Designed to handle high voice traffic demands, this solution ensures reliable and seamless connectivity for businesses of any size. Arya Zhou, Head of Global Sales at Yeastar,…

CPaaS

Comnica selects DIDWW to power its global contact center services

By Aukse Andrijauskaite November 26, 2025

Comnica has partnered with DIDWW to expand its cloud contact center services across Europe and the U.S., using virtual numbers, SIP trunking, and AI-driven call campaigns to support scalable global communications.

AI

Telecoms Revolution: AI Drives Real-Time Customer Engagement

By Aukse Andrijauskaite October 15, 2025

As technology advances, VoIP providers transform customer experiences with real-time, personalized engagements. Moving beyond traditional metrics, they embrace AI-driven solutions, like chatbots, enhancing service. With generative AI, VoIP companies predict and resolve issues proactively, building trust and loyalty. This innovation positions carriers for growth in a competitive telecommunications landscape.

Telco Buzz

Optus Fined AU$100M for Exploiting Vulnerable Customers

By Aiste Kryzanovske September 25, 2025

Optus, a major player in Australia’s telecommunications landscape, has been fined AU$100 million for exploitative practices targeting vulnerable customers. This scandal underscores the need for ethical conduct in the VOIP industry. Predatory tactics spanning years highlight the critical importance of trust and integrity in providing VOIP services to underserved communities.

CPaaS

DIDWW Launches Two-Way SMS Services in Lithuania

By Kamile Bigenyte September 3, 2025

DIDWW has introduced two way SMS services in Lithuania, enhancing communication for businesses and individuals. With mobile numbers supporting seamless messaging, users gain reliable tools for customer service, reminders, and notifications.

CPaaS

DIDWW Expands Inbound Fax Services to Thailand Numbers

By Kamile Bigenyte July 31, 2025

DIDWW introduces inbound fax services for local and national numbers in Thailand, expanding its versatile communication solutions. Businesses can now combine VoIP and fax through an easy to use portal, supporting both modern and traditional needs.

AI

Virgin Media O2 Elevates Customer Support with Lumi AI

By Kamile Bigenyte July 30, 2025

Virgin Media O2 is transforming customer service with Lumi AI, a tool that supports agents by analyzing calls and suggesting solutions in real time. Early results show faster resolutions, fewer complaints, and more personalized support.

Broadband

T-Mobile Launches ‘T-Satellite’ D2D Service with Starlink

By Kamile Bigenyte July 25, 2025

T-Mobile has launched T-Satellite, a direct-to-device service using Starlink’s satellites, to combat notorious ‘not spots’ in the US and beyond. The service, supporting over 60 smartphones, integrates with T-Mobile’s premium plans.

CPaaS

Solis partners with DIDWW to facilitate expansion in Europe through advanced VoIP services

By Kamile Bigenyte July 2, 2025

Solis has partnered with DIDWW to enhance its global communication capabilities through advanced VoIP solutions. This collaboration supports Solis’ European expansion and reinforces its commitment to innovation and customer-centric service, while advancing its mission to deliver smart, sustainable energy solutions worldwide.

VoIP Fundamentals

How a VoIP Business Phone Service Can Reduce Costs for Your Company

By Gideon Hack June 23, 2025

VoIP isn’t just about cheaper calls – it’s a smarter way to cut communication costs across the board. From reducing infrastructure and IT expenses to boosting productivity and enabling remote work, VoIP offers a scalable, cost-effective solution that improves operations and supports long-term business growth. Here’s how it transforms communication ROI.