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VoIP Solutions

Scaling business communications with Global Voice services by Infinity Telecom

By Aiste Kryzanovske August 22, 2022

Infinity Telecom is a licensed telecom provider in the Czech Republic, headquartered in Prague. The business provides solutions for data transfer and storage, IP telephony, Internet access, content delivery, colocation, and other telecommunication services in a number of international locations. With quick connectivity for both offices and call centers, Infinity Telecom offers a comprehensive telephone communications solution that can help businesses scale their communication needs while cutting expenses on long-distance and international calls. With Infinity Telecom, companies have access to a team of professionals who are ready to help with all business communication needs, no matter what they might be. With international DID numbers and SIP trunking in over 90 countries, as well as local termination in 60 countries globally, the carrier allows businesses to connect with customers around the world without interruption. With virtual numbers being allocated within a few minutes or days, depending on the…

News Roundup

A quick roundup of the news in Telecoms | Week #33

By Aiste Kryzanovske August 19, 2022

PLDT and Omnispace to develop space-based 5G In order to create space-based 5G applications, US satellite and communications company Omnispace has partnered with the wireless arm of Philippine telecom PLDT, Smart. The goal of the partnership is to use LEO satellites to investigate and demonstrate the potential of 5G communications. This comes after the debut of Omnispace Spark’s first phase, which the business bills as “the world’s first global 5G-capable satellite network.” The list of potential use cases includes expanding network coverage for disaster relief, allowing 5G connection in remote locations and more. Read more at: https://tinyurl.com/32zdkdrm AT&T donates to digital literacy programs 65,000 individuals are expected to benefit from AT&T’s digital literacy programs by learning how to use computers and mobile devices securely and responsibly. More than 400 libraries and community centers will get bilingual, in-person digital literacy training as part of AT&T’s $6 million in donations. The lessons…

Telecom News

GoTo Connect now equipped with IT helpdesk functionality

By Aiste Kryzanovske August 18, 2022

GoTo, a platform for Unified Communications as a Service (UCaaS) and enterprise IT support, has announced the availability of IT helpdesk capability within GoTo Connect. End users may now submit a ticket from within the GoTo app, enhancing GoTo’s proficiency in IT support and administration and offering a consolidated view geared to help IT managers speed up response time. Bringing flagship GoTo Resolve capability into GoTo Connect is one of many ways the firm has united its portfolio to maintain its dominance as the only vendor merging communications and IT support in one application. In addition to putting key support functions inside GoTo Connect, GoTo has made it easier than ever for IT managers to combine their most important support and communication needs with a new GoTo Essentials bundle offering. Since GoTo is the only supplier that includes phones, meetings, messaging, and helpdesk ticketing in one application, customers…

Telecom News

Türk Telekom and Korea Telecom enter a strategic agreement

By Aiste Kryzanovske August 11, 2022

A strategic relationship between Türk Telekom and Korea Telecom (KT) was launched on Sunday. This initiative will promote cooperation in the areas of media content, private fifth-generation network construction, and collaborative investment in startups. The cementing of this agreement is a conclusion to the two businesses’ nonbinding memorandum of understanding for collaboration inked at the Mobile World Congress in March. The new agreement, according to KT, would increase consumers’ access to Korean media content offered by KT through Türk Telekom’s internet protocol television and streaming services. Depending on how Turkish viewers react, the agreement also suggests possibilities for expanded bilateral media content sharing and collaborative efforts to produce new media content. Furthermore, KT has promised to share its private wireless network technology with Türk Telekom in order to establish an enterprise network by 2023. The private network architecture is anticipated to provide business and government clients with wireless…

Telecom News

Pragma upgrades its iPECS cloud UCaaS platform

By Aiste Kryzanovske August 10, 2022

Pragma has announced enhancements to its iPECS Cloud 5.0 UCaaS platform, which will broaden the product offering for channel partners. The iPECS Cloud platform upgrade adds a number of new capabilities to iPECS ONE and iPECS, Analytics and iPECS Cloud. iPECS Cloud 5.0 includes enhancements to the iPECS ONE collaboration service as well as connectivity with Microsoft Productivity tools. Device integration for Android and iOS mobile users, as well as call recording and compliance tools have been added to iPECS ONE to improve the user experience and provide administrators and compliance teams with added confidence in controlling their voice interactions. Pragma claims that the most recent version satisfies their shared commitment to enhancing customer experience with Ericsson-LG. Pragma continues to provide UCaaS tools and features through its alliance with Ericsson-LG, assisting their fast-growing reseller channel in dominating the industry. IPECS Analytics is the offering’s focal point for…

News Roundup

A quick roundup of the news in Telecoms | Week #31

By Aiste Kryzanovske August 5, 2022

Telstra to decommission over 160 5G sites More than 160 5G mobile infrastructure facilities will be shut down by Telstra. The local competition authority expressed worries that the installations were set up to obstruct and stop Optus, a competitor carrier, from deploying 5G services. Months after The Australian Financial Review revealed that Optus had complained to the Australian Competition and Consumer Commission (ACCC) about the sites, Telstra has accepted an enforceable promise to deregister them. Using the mostly untapped 900 MHz range, Telstra is said to have registered 315 new sites in January, mainly in major cities and rural regions. Read more at: https://tinyurl.com/2pnvk38t KDDI to compensate consumers for network outages A month ago, KDDI had its worst network outage ever, rendering voice and internet services unavailable to millions of Japanese consumers for nearly the entire weekend. KDDI statistics show that the outage prevented more than 7.65 million users from…

Telecom News

Pax8 acquires cloud managed service provider Umbrellar

By Aiste Kryzanovske August 3, 2022

Umbrellar, a Microsoft cloud solutions company that delivers cloud managed services, migration, consulting services and cloud procurement for over 1,000 New Zealand enterprises, has been bought by Pax8, a cloud commerce platform. With access to a variety of technological know-how and professional services from Umbrellar, Pax8’s partners are now better positioned to drive local and global digital transformation. According to Pax8, the firm is thrilled to welcome new employees from Umbrellar who offer expertise and skills that will support projects and services for digital transformation in Aotearoa and across the world. Chris Sharp, SVP at Pax8 Asia commented: “The team at Umbrellar are experts in cloud-enabling businesses in New Zealand, and they are the number one service provider of Microsoft cloud in the market. With a focus on infrastructure managed services, assessment, migration, and optimization, their technical expertise and award-winning professional services will prove to be a value-add…

Telecom News

Vodafone and RingCentral launch UC solution in the German market

By Aiste Kryzanovske August 2, 2022

‘Vodafone Business UC with RingCentral’ has been introduced to the German market by Vodafone Germany and RingCentral, a supplier of worldwide business cloud communications. The newly released Unified Communications (UC) platform combines RingCentral’s flagship offering, RingCentral Message Video Phone™ (MVP™), with Vodafone’s mobility and 5G technology. Businesses now have another compelling option to migrate from their current infrastructure to the cloud thanks to this new unified communications solution. Vodafone Business UC with RingCentral enables staff to work from anywhere by providing a single app for team messaging, video meetings and a cloud phone system, and it provides a flexible yet dependable solution to handle the complexities of everyday work. In order to make communication and collaboration easier, this highly secure system offers call recording, HD video meetings, and many other new features. End users will also benefit from the numerous distinctive features, such as the AI-based Advanced Meeting…

News Roundup

A quick roundup of the news in Telecoms | Week #30

By Aiste Kryzanovske July 29, 2022

Rogers apologizes for the massive service outage Rogers, a Canadian telecommunications company, experienced a widespread outage earlier this month and is now under pressure to guarantee that this does not happen again. The most damaging effect of the outage was how it disrupted crucial communications, and the Canadian government has declared that it now wants all national carriers to find a way of helping each other in such worst-case situations. Rogers has committed to investing at least CA$250 million to physically isolate its wireless and internet networks so as to add an extra layer of stability. There is also a promise to spend CA$10 billion over the next three years to extend and improve Rogers’ network. Read more at: https://tinyurl.com/35dxbj4d Nokia and CityFibre sign a 10-year broadband equipment agreement A 10-year contract for XGS-PON broadband equipment with CityFibre has been announced by Nokia. This arrangement covers the purchase of access…

News Roundup

A quick roundup of the news in Telecoms | Week #29

By Aiste Kryzanovske July 22, 2022

Google and Oracle experience data center outages due to UK heatwave Following a record-breaking heat wave that blasted Britain on Tuesday, data centers used by Google and Oracle Corp. have both failed. Both businesses attributed the disruptions to “cooling systems” issues. Both Google and Oracle have shut down equipment, causing interruptions to their cloud services, in order to prevent irreparable damage to physical components and thereby creating a lengthy outage. On Tuesday, when the outages started to spread through London, temperatures in the UK reached 40 degrees Celsius (104 degrees Fahrenheit). Read more at: https://tinyurl.com/3t2xm2a5 FBI and Verizon Network enter $400 million contract Verizon and the FBI have signed a new $400 million deal, with the telecoms giant assisting to increase the data bandwidth for the law enforcement organization. New features include a worldwide Virtual Private Network and faster data transmission rates using 4G and 5G wireless connectivity within the…