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The US technology company Ribbon Communications has introduced its new EdgeMarc 300 Series to provide small businesses, home office and branch office customers that currently have analog voice infrastructure, with an easy and cost-effective way to capitalize on IP-based voice services. The cloud solutions provider said that the EdgeMarc 300 is part of the recently launched cloud-based Ribbon Next Generation Intelligent Edge portfolio, which securely connects and enhances enterprise voice and data applications, including Microsoft Teams. This portfolio of edge solutions delivers service assurance, advanced analytics, security, policy and routing functionalities for cloud communications applications. Ribbon’s EdgeMarc 300 is a survivable branch office solution that supports the integration of analog endpoints and the public switched telephone network (PSTN), as well as Session Initiation Protocol (SIP) calls. This gateway provides connectivity between analog and SIP devices, enabling branch offices to rapidly migrate analog phones to a SIP-based network and communicate seamlessly with…

Twilio rival MessageBird launches Inbox, an AI-powered contact center MessageBird, a telecommunications service provider in Amsterdam, Netherlands, has unveiled a new all-in-one, AI-powered contact center as it enters the competitive billion-dollar customer service software market. The new solution, dubbed Inbox and pitched as the “Slack for external communications,” enables customers to communicate with businesses and accept inbound messages from WhatsApp, Twitter, Messenger, Instagram, WeChat, Apple Business Chat, RCS, Line, Telegram, email, SMS, voice, and more. Additionally, companies can connect MessageBird’s Inbox to other internal tools as part of their preferred workflows, including Salesforce, Google Calendar, Shopify, HubSpot, Jira, and Slack. Read more at https://tinyurl.com/qvsqh9l CenturyLink adds IBM Cloud to its Cloud Connect portfolio US-based CenturyLink has added IBM Cloud to its growing Cloud Connect Dynamic Connections portfolio, which also includes Amazon Web Services, Microsoft Azure, Google Cloud and Oracle. The company said that through IBM Cloud Direct Link services, businesses can now access…

Apple unifies its app stores by extending the universal purchase option to Mac apps Apple has added the ability for its app developers to sell their cross-platform apps as one universal purchase, including apps that run on macOS. Consumers will just pay once for an app that works across devices such as iPhone, iPad, Apple TV and/or Mac. Developers can choose to create a new app for these platforms using a single app record in the App Store Connect or add platforms to their existing app record. In preparation for the changes, the App Store categories will be unified across the iOS App Store and Mac App Store, to make the apps more discoverable. Apple said that support for universal purchase will launch in March 2020. Read more at https://tinyurl.com/txqz6al Israeli B2B blockchain startup Clear banks $13m in series A funding Blockchain settlement startup Clear has raised USD 13 million in a Series A round.…

The UK-based Colt Technology Services, a provider of network, voice, data center and managed cloud services, has announced the expansion of its voice offering to four new countries, namely Australia, Bulgaria, Croatia and Hungary. As part of this global voice rollout, Colt has stated that Singapore, Slovakia, Canada and the US will now benefit from enhanced voice functionalities as well. This expansion is part of Colt’s commitment to remove the barriers businesses face when trying to strengthen their global presence. “Colt’s product portfolio has been continually evolving to enable enterprises’ digital transformations, allowing more customer control and supporting their growth,” said Rajiv Datta, Chief Operating Officer at Colt. “The continued expansion of our global Voice proposition provides customers with one supplier globally, which has 100% regulatory compliance and allows them to control their services easily through an online portal.” The announcement also indicates that when using Colt’s global voice…

Ribbon launches Next Generation Intelligent Edge portfolio to accelerate enterprise migration to cloud services The US technology company Ribbon Communications has introduced its Next Generation Intelligent Edge portfolio that includes the new EdgeMarc 6000, the latest iteration of Ribbon’s modular platform for voice and data functions. The cloud solutions provider said that its products portfolio securely connects and enhances enterprise voice and data applications, including Microsoft Teams, while delivering service assurance, advanced analytics, security, policy and routing capabilities for cloud communications applications. Ribbon’s Next Generation Intelligent Edge portfolio delivers a comprehensive enterprise edge offering to service providers and enterprises. Read more at https://tinyurl.com/uz95gdj Early 5G smartphone market all about Samsung and Huawei According to the latest Strategy Analytics (SA) report, the demand for 5G smartphones turned out to be much higher than expected and reached 19 million units sold in 2019. Almost three-quarters of such deliveries were made by Huawei and…

Six global carriers form a group for MEC, 5G interoperability Verizon, Vodafone, America Movil, KT Corporation, Rogers Communications, and Telstra have joined forces to form the first-of-its-kind cooperation, the 5G Future Forum. The world’s leading telecoms and technology service providers will work together to develop interoperable 5G specifications and mobile edge computing across key geographic regions, including the Americas, Asia-Pacific and Europe. According to the statement from the carriers, they will “develop public and private marketplaces to enhance developer and customer access to 5G, and will share global best practices in technology deployment.” Read more at: https://tinyurl.com/u3vdooh Google acquires no-code app development platform AppSheet Google has announced the acquisition of AppSheet, a no-code enterprise app development platform that allows developers without extensive programming knowledge to collect rich data, fill up apps with AI, or automatically move data. This works by extracting data from a spreadsheet, database or form, and using the…

Samsung Electronics has completed an agreement to acquire network services provider TeleWorld Solutions (TWS). Headquartered in Chantilly, Virginia, TWS provides network design, testing and optimization services to mobile service and cable operators, equipment OEMs and other companies in the United States. This acquisition is expected to help Samsung address the need for end-to-end support in delivering network solutions aimed at upgrading the 5G and 4G LTE networks, and providing connectivity service advancements in the US. Paul Kyungwhoon Cheun, Executive Vice President and Head of Networks Business at Samsung Electronics, said, “The acquisition of TWS will enable us to meet mobile carriers’ growing needs for improving their 4G and 5G networks, and eventually create new opportunities to enhance our service capabilities to our customers. Samsung will continue to drive innovation in communications technology, while providing optimization services for network deployments that accelerate US 5G network expansion.” Under the agreement,…

Telefonica piloting blockchain across 8,000 companies Telecoms multinational Telefonica has teamed up with the Association of Science and Technology Parks (APTE) to provide approximately 8,000 companies in Spain with access to a secure, decentralised blockchain network. Telefonica plans to launch a three-month pilot project that will encourage companies to develop their own decentralised applications on the blockchain at no extra cost, and will also allow them to experiment with their own digital tokens. Blockchain is being widely adopted in a variety of industries, especially in the field of IoT, where 75 percent of IoT technology users in the US already use blockchain or plan to do so by the end of 2020. Read more at: https://tinyurl.com/t8z8p9d Samsung Galaxy Fold sales figures revealed, and they’re worse than earlier reports Samsung Electronics sold close to half a million of its Galaxy Fold smartphones last year. Speaking to the Yonhap News Agency at CES 2020,…

Google Cloud partners with Fortinet, McAfee, Palo Alto and other vendors to bolster its security Google has announced new strategic partnerships with security vendors Fortinet, McAfee and Palo Alto Networks. Together with Fortinet, Google Cloud will provide a new reference architecture to connect facilities to Google Cloud with secure SD-WAN solutions, which makes Fortinet’s FortiWeb Cloud WAF available as-a-service on the platform. MacAfee will integrate its MVISION container security software on Google Cloud. The jointly developed Palo Alto Networks and Google solutions will help secure customers’ multi-cloud environments and will enhance threat detection capabilities. Read more at: https://tinyurl.com/rx68bt5 UK plans to ban sales of locked mobile phones Ofcom, the UK’s telecoms regulator, has announced plans to ban the sale of locked mobile handsets to make it easier for consumers to switch networks. Virgin Mobile, O2, Sky, Three and some smaller carriers already offer unlocked phones, but the regulator wants other companies, including…

DIDWW, a telecommunication service provider headquartered in Dublin, Ireland, has recently added two-way SMS services in the USA and Canada to their peer-to-peer (P2P) messaging coverage. The company has made this highly-requested service available through SMS-enabled local virtual numbers covering over 3000 area codes in the United States and over 1000 area codes in Canada. In a statement, this leading global supplier of innovative, high-tech IP-based communications and SIP trunking services said that this significant addition of two-way SMS coverage to a wide range of DIDWW services opens up great opportunities, such as personal customer and support agent communications, private communications between users, service provider and customer notifications, and the general provision of SMS services in one of the largest economies in the world. Furthermore, the two-way SMS service can be combined with simultaneous voice calls, thus making these SMS-enabled virtual numbers a highly efficient communication tool. DIDWW sets itself apart from…