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Telecom News

Microsoft introduces Business Voice phone systems in Canada and the UK

By Vilija Simkiene November 7, 2019

Microsoft has announced the launch of a new phone system for business customers, Microsoft 365 Business Voice, which is now available in Canada and the UK. This phone system combines calling, chats, meetings, calendar and e-mail functions. The solution also deploys Microsoft artificial intelligence (AI) technology to automatically transcribe voicemail, translate chat messages, and add captions to meetings in real time. According to the announcement, Microsoft 365 Business Voice is a cloud-based system that has been designed as a complete cooperation package for enterprises with up to 300 users. The phone system integrates with Office 365 and uses Microsoft Teams in order to function across computers, desk phones and smartphones, allowing customers to make calls from anywhere. “Today’s businesses need communication and collaboration tools that are easy to use and designed to work together,” Microsoft stated in a blog post. “That’s why we built Microsoft 365 Business Voice, a…

Telecom News

SES Networks teams up with Microsoft Azure to extend its global reach

By Vilija Simkiene September 11, 2019

SES Networks, a provider of global connectivity and managed data services through the only multi-orbit satellite-enabled network and wide-ranging infrastructure on the ground, has announced that it will deliver dedicated, private network connectivity from any vessel, airplane, enterprise, energy or government site in the world to Microsoft Azure using its satellite systems. According to the announcement, SES is able to provide connectivity services across its global fleet of 50 Geostationary Earth Orbit (GEO) and 20 Medium Earth Orbit (MEO) satellites. The company’s 20 O3b MEO satellites are able to deliver MEF-certified data connectivity with low latency via Azure’s global gateway network and earth-bound network infrastructure, resulting in services that are suitable for edge computing. As the first Microsoft Azure ExpressRoute services partner with a cloud-scale satellite network, SES Networks will offer Azure customers the ability to leverage their satellite-enabled managed services to connect locations and sites in remote and…

Telecom News

Tech Mahindra and Microsoft will use a blockchain solution to block spam calls

By Rugile Bertule August 30, 2018

Earlier this week, a leading IT solutions provider Tech Mahindra, announced its partnership with Microsoft to build a blockchain-based robust ecosystem meant to tackle unsolicited commercial communications in India. This blockchain solution will be developed based on Microsoft Azure, and will comply with the regulations issued by the Telecom Regulatory Authority of India (TRAI). TRAI has been working with both these companies and other stakeholders to curb the profusion of spam calls and messages so widely spread across the country. While the initial step of introducing a “Do Not Disturb” registry in 2010 seems to be a success with 230 million listed subscribers, the telemarketers still manage to find fraudulent workarounds to obtain consent and continue delivering spam calls. “Blockchain as a technology is a powerful tool to combat the issue of spam calls and fraud risks, to protect user information, as well as the integrity of the telecom sector.…

CPaaS

SIPPIO Care Streamlines Cloud Migration with Flat-Fee Support

By Aukse Andrijauskaite December 18, 2025

Migrating from legacy systems to cloud platforms like Microsoft Teams, Zoom, and Cisco Webex can be challenging for organizations. SIPPIO addresses these challenges with SIPPIO Care, offering a managed service that simplifies transitions with standard implementation and continuous support. Their flat-fee model eliminates unexpected costs, ensuring seamless VoIP communication.

Infrastructure

Simwood Revolutionizes with WhatsApp Business Integration

By Aukse Andrijauskaite December 12, 2025

Simwood is revolutionizing VoIP communication by integrating WhatsApp for Business into their global network. This innovation allows enterprises using platforms like Microsoft Teams to seamlessly communicate with over three billion WhatsApp users. Carriers and service providers can now offer enhanced customer engagement through voice and text functionalities, leveraging Simwood’s reliable software-defined infrastructure.

CCaaS

CallTower Genesys Revolutionize Gov Communications with FedRAMP Cloud

By Aukse Andrijauskaite December 11, 2025

CallTower is revolutionizing government communications through the FedRAMP Authorized Genesys Cloud platform, enhancing VoIP solutions to meet the security and efficiency needs of U.S. federal agencies. This collaboration provides seamless, AI-driven communication tools aligned with Executive Order 14058, improving citizen engagement and operational effectiveness while building public trust.

Telco Buzz

Gamma Launches GammaUCX: Revolutionizing Cloud Communications

By Aukse Andrijauskaite December 10, 2025

Gamma Communications has unveiled GammaUCX, revolutionizing VoIP for European businesses. This innovative network boosts seamless integration across major platforms like Microsoft Teams and Webex, offering an “on-net” calling environment. By addressing outdated voice infrastructure, GammaUCX optimizes cloud communications, reducing costs and enhancing efficiency. With two-way calling across 20 countries, it supports both modern and legacy systems.

AI

Meta WhatsApp AI Shift: Rethink Your Business Strategy

By Aukse Andrijauskaite December 3, 2025

Meta’s recent announcement to update WhatsApp Business terms by removing Microsoft Copilot and ChatGPT by January 2026 signals a significant shift for organizations relying on these tools. This change necessitates swift evaluation of AI alternatives and urges businesses to rethink multi-channel AI strategies to avoid vendor lock-in while maintaining efficiency through adaptive solutions.

Infrastructure

2Africa Submarine Network Completion Boosts Global Connectivity

By Aukse Andrijauskaite November 21, 2025

Meta and a coalition of leading tech firms, including Google and Microsoft, have completed the infrastructure for the extensive 2Africa submarine network. This massive international subsea project promises to significantly boost internet connectivity across Africa, Asia, and Europe. With enhanced VoIP services, regions can expect accelerated economic growth and improved communication.

AI

BT and Pindrop Team Up to Combat Voice Fraud with AI

By Aukse Andrijauskaite November 18, 2025

In the evolving landscape of contact center security, BT’s innovative collaboration with Pindrop tackles the surge in voice fraud and deepfake threats head-on. By integrating advanced voice authentication and AI-powered security into their communications network, BT enhances VoIP systems, simultaneously safeguarding enterprises and improving customer trust. As fraudulent tactics become more sophisticated, leveraging technologies like Phoneprinting and behavioral analytics within VoIP solutions becomes essential. The synergy between BT and Pindrop exemplifies how state-of-the-art VoIP security solutions not only protect but also streamline operations in a digital-first era, paving the way for secure, efficient communication channels.