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News Roundup

A quick roundup of the news in Telecoms | Week #7

By Aiste Kryzanovske February 18, 2022

Verizon drives towards its goal of net zero carbon emissions Verizon has used the proceeds from its most recent $1 billion green bond to sign a number of renewable energy purchase agreements (REPAs) in an effort to make its operations more ecologically friendly. These REPAs encompass around 910 megawatts of new renewable energy producing capacity throughout seven states in the USA, with wind turbines accounting for around 51% and solar panels for the remaining 49%. By 2025, the operator claims it will have sourced or generated renewable energy equal to 50% of its annual electricity use. Read more at: https://tinyurl.com/4fzb629n Broadvoice to officially launch GoContact BPO offering At the Call & Contact Center Expo US, Broadvoice, a supplier of hosted voice, unified communications (UC) and SIP Trunking services for businesses, will demonstrate its new contact center solution for the business process outsourcing (BPO) sector. This new offering is the result…

Market Trends

A guide to cyber security in telecoms

By Aiste Kryzanovske February 7, 2022

The telecom industry is responsible for keeping the globe linked through communications services. There are many aspects of these services that we take for granted, from private calls to business interactions. However, it is only because of the telecom sector that we are able to swiftly connect to individuals all over the world, whether by phone, internet, airwaves or cables. For years, cybercriminals have targeted telecom operators because they maintain and manage vital communications infrastructure that is used to transport and store vast quantities of private and sensitive data. Cyber-attacks on the telecom industry in particular, have risen dramatically in recent years as technology has advanced and our world has evolved to become more connected. In this article, we hope to shed light on the cyber security threats that the telecommunications sector is facing. Also, explain how providers can defend their digital environments and key infrastructure from possible cyber-attacks Why…

News Roundup

A quick roundup of the news in Telecoms | Week #5

By Aiste Kryzanovske February 4, 2022

T‑Mobile now runs fully on renewable energy T-Mobile was the first and only US carrier to declare an ambitious plan in 2018 to source 100% of its entire power usage from renewable energy by the end of 2021, and the company has now revealed that it has met this objective. T-Mobile created a renewable energy plan that includes eight virtual power agreements, 19 retail partnerships, one Green Direct program, and unbundled Renewable Energy Certificates that assist projects around the country to help attain the 100% target. In order to meet this goal, the corporation has invested in sufficient wind and solar power to account for every unit of electricity utilized on an annual basis. Read more at: https://tinyurl.com/2p9dkvcy Cosmote receives a fine for mishandling cyberattack Cosmote, Greece’s largest mobile provider, was the target of a cyberattack by an unknown entity in September 2020. Over the course of five visits, the…

Telecom News

Sunrise UPC taps DIDWW to streamline international business communications for enterprise customers

By Aiste Kryzanovske February 2, 2022

Sunrise UPC GmbH, Switzerland’s largest, private telecommunications company supplying individual and corporate clients with mobile, Internet, TV and fixed network services, has teamed up with DIDWW, a global telecommunications operator providing first-rate VoIP communication and SIP trunking services, to launch its new business oriented product – Business Voice International. DIDWW and Sunrise UPC established the partnership to launch Business Voice International to provide local and national phone numbers for small and medium-sized companies situated in Switzerland and operating globally. This new service will allow businesses to improve communications with their international subsidiaries at a time when employee connectivity around the world is more important than ever. This collaboration will allow Sunrise UPC to provide reliable, premium quality, geo-redundant and fully compliant voice services with broad coverage. By leveraging DIDWW’s extensive phone number inventory, the Swiss operator will offer local and national numbers in more than 60 countries with…

News Roundup

A quick roundup of the news in Telecoms | Week #4

By Aiste Kryzanovske January 28, 2022

TIA releases supply chain security standard The Telecommunications Industry Association (TIA) has compiled the SCS 9001 specification, which it claims is the world’s first supply chain security standard designed particularly for the ICT industry. The SCS 9001 standard applies to all ICT sector goods, including software, hardware and services that are linked to the association’s global networks. SCS 9001’s goal is to validate end-to-end cyber and physical security throughout ICT network infrastructure. The new standard is based on a Quality Management System (QMS) that operationalizes industry best practices and recommendations such as ISO 27001, the Prague Proposals, applicable NIST standards, and the CSIS Criteria for Security and Trust. Read more at: https://tinyurl.com/2p8hzdru Metro by T-Mobile US now part of the Affordable Connectivity Program Metro by T-Mobile has joined the federal government’s Affordable Connectivity Program (ACP). All eligible Metro by T-Mobile customers, new and old, will be able to obtain free…

Telecom News

Global A2P SMS market to reach $74.7 billion by 2026

By Aiste Kryzanovske January 27, 2022

By 2026, the global market for A2P SMS is expected to be worth $74.7 billion. The rising usage of customer and employee engagement by large and medium-sized businesses around the world is expected to fuel this growth in the global market. A2P messaging, also known as application-to-person messaging, describes any type of traffic in which a person receives messages from an application. This type of communication is often referred to as professional or enterprise messaging, and generally consists of one-way messages that do not require a response. Given that over 98% of text messages are opened, A2P messages are very likely to be read, providing businesses with a cost-effective option for improving customer interaction. A2P SMS is used by a wide range of companies and industries to send messages to customers, including banking notifications, marketing notifications, two-factor authentication SMS authorizations, automated booking confirmations, as well as to deliver…

Top 10 softphone apps for Android and iOS

By Aiste Kryzanovske January 24, 2022

A softphone is a device-agnostic software application that provides a digital phone interface, allowing users to make and receive phone calls over the Internet. Softphones improve staff availability while also allowing for regional flexibility. By using a softphone, as long as Internet connectivity is available, there is no longer a need to remain tethered to a desktop phone while waiting for an essential call. We are certain that you will discover the ideal solution for your needs with our handpicked Top 10 list of softphone apps, whether you are a sole entrepreneur, a small firm, or a major enterprise. * The list is not arranged in any particular order RingCentral is a VoIP service vendor that provides a softphone app for iOS and Android phones, as well as for macOS and Windows. RingCentral has a plethora of capabilities, making it an ideal choice for businesses looking for a…

Telecom News

Americans received over 50 billion robocalls in 2021

By Aiste Kryzanovske January 11, 2022

Robocalls threaten people’s privacy and tarnish the reputation of the telecoms industry by subjecting subscribers to unwanted and intrusive telemarketing and scam practices. In 2021, American customers received an estimated 50,507,702,500 robocalls, which is nearly 10% more than the 45.9 billion robocalls received in 2020. YouMail, a free robocall prevention program and call protection service for mobile phones, provided the most recent statistics. Americans received nearly 3.6 billion robocalls in December 2021 alone, with an average of 115.1 million calls each day and 1,332 calls every second. Scam calls declined by 4% in December, while telemarketing calls decreased by 18%, payment reminders decreased by 18%, and alerts and reminders decreased by 11%. On the whole, the scam category topped the list for the year, accounting for about 30 billion scam or spam calls, or slightly under 60% of all calls, a sizable amount of presumably unwelcome calls. While…

Telecom News

The FCC gets a settlement over failed 911 calls

By Aiste Kryzanovske December 30, 2021

The Federal Communications Commission got a settlement from four firms in relation to emergency calling standards that were not delivered in 2020. The federal prosecution focused on the four corporations involved in the 911 calls, namely Verizon, AT&T, Intrado, and Lumen Technologies, and their inability to fulfill 911 call delivery commitments. Verizon has agreed to pay $274,000 to settle an inquiry into an outage that occurred on May 7, 2020. The other inquiries were all centered around outages on September 28, 2020. With its $460,000 payment, AT&T will resolve two investigations, while Lumen and Intrado will pay $3.8 million and $1.75 million, respectively. The massive payout demonstrates the corporations’ willingness to accept responsibility for their failure to effectively accommodate emergency calls. Each firm has also promised to put in place a compliance strategy. Within 90 days of the consent decree’s effective date, each carrier must examine and adjust…

Telecom News

Verizon collaborates with Google Cloud

By Aiste Kryzanovske December 28, 2021

Verizon and Google Cloud have launched a new collaboration initiative. The corporations will join to deliver the power of the cloud closer to mobile and connected devices operating at the edge of Verizon’s network. With this new agreement, Verizon now interoperates with all three main cloud providers: Amazon Web Services (AWS), Microsoft Azure and Google Cloud. Verizon intends to deliver Google’s computing and storage capabilities to the edge of the local network by combining Verizon 5G Edge with Google Distributed Cloud Edge. This will provide real-time corporate applications such as autonomous mobile robots, intelligent logistics and industrial automation with the bandwidth and low latency that they require. Verizon’s private On Site 5G and private 5G Edge, combined with Google Distributed Cloud Edge, are expected to enable enterprises in industries ranging from retail to manufacturing to harness the power of 5G and mobile edge computing, while also gaining operational…