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News Roundup

A quick roundup of the news in Telecoms | Week #50

By Aiste Kryzanovske December 15, 2023

In telecom news, global circular solutions provider TXO bolsters its sustainability commitment by acquiring network decommissioning specialist Lynx UK, expanding its team and global presence. Meanwhile, the FCC strengthens rules against telemarketing abuse, aiming to protect U.S. phone subscribers from unwanted calls. Enreach introduces a Contact App Suite for enhanced business connectivity, integrating voice and call control with Microsoft collaboration tools. Additionally, Tollring unveils Record AI, an affordable cloud call recording solution democratizing AI automation for improved customer experiences across organizational scales. These strategic moves signal advancements in telecom sustainability, regulatory protection, business connectivity, and AI innovation.

Telco Buzz

Intelisys Named Zoom’s 2023 TSD Partner of the Year

By Kamile Bigenyte December 15, 2023

Intelisys, a ScanSource company specializing in technology services and solutions, proudly announced its recognition as the 2023 United States and Canada Technology Services Distributor (TSD) Partner of the Year by Zoom Video Communications, Inc. This prestigious accolade was unveiled during the Zoomtopia Partner Connect event.

AI

Beyond Now Unveils Wave AI Suite for Enhanced CSP Operations

By Kamile Bigenyte December 15, 2023

In a groundbreaking move, Beyond Now, a rapidly expanding ecosystem orchestration and digital platform provider, has introduced the Wave AI Suite. This innovative suCSite incorporates cutting-edge AI technologies, including Generative AI (GenAI) and Machine Learning (ML), seamlessly into its digital and ecosystem orchestration platforms.

Telco Buzz

TalkTalk’s Takeover of Shell Energy Telecoms: Unraveling the Impact

By Kamile Bigenyte December 15, 2023

TalkTalk is poised to acquire Shell Energy’s telecoms clientele from the Octopus Energy Group, marking a development that could impact an estimated 480,000 broadband customers. Delving into the sidelines of this development, continual transformation seems a heartbeat in the telecoms market.

CPaaS

DIDWW Joins the Pacific Telecommunications Council

By Kamile Bigenyte December 13, 2023

DIDWW, a leading telecom operator delivering top-tier SIP trunking and SMS services for businesses and telco carriers worldwide, has recently secured their membership of the Pacific Telecommunications Council (PTC). As a global non-profit organization dedicated to advancing information and communications technology (ICT) in the Asia-Pacific region, the PTC has 3,500 representatives from over 40 countries and more than 150 member companies.

5G

Parallel Wireless Unveils Universal 5G Standalone Breakthrough

By Kamile Bigenyte December 13, 2023

In a groundbreaking move, Parallel Wireless, Inc., a U.S. based Open RAN innovator, has officially launched the general availability of its pioneering 5G Standalone (SA) software stack. The innovative solution, a first of its kind globally, is designed to be hardware-agnostic, allowing operators, private networks, and public safety networks to seamlessly deploy their RAN infrastructure across diverse processor hardware platforms.

5G

Unpacking Nokia’s Network as a Code: Benefits and Challenges

By Kamile Bigenyte December 12, 2023

Launched in September, Nokia’s Network as a Code aims to help operators optimize their 5G resources. By granting developers extensive network access, this platform unlocks opportunities for new application creation. With the advantage of 5G’s inherent software-based architecture, such innovative companies like BT Group are exploring unsuspected capabilities for enhanced network quality.

VoIP Fundamentals

10 Essential Phone System Features for your Business

By Gideon Hack December 11, 2023

As businesses adapt to the demands of today’s fast-paced environment, this article explores the 10 indispensable features that can transform a business phone system into a strategic asset. From VoIP capabilities and mobile integration to unified communication, CRM software integration, and advanced call routing, discover how these features enhance internal operations, optimize customer interactions, and contribute to improved efficiency, productivity, and customer experiences.

AI

Zoom’s AI-Driven Contact Center: Enhanced Features, Tailored Pricing for Businesses

By Kamile Bigenyte December 11, 2023

In a strategic move to cater to the evolving needs of businesses, Zoom Video Communications, Inc. (NASDAQ: ZM) has announced a series of enhancements to its AI-powered customer experience (CX) suite. The company, known for its widely used video conferencing platform, is expanding its reach into the contact center space.

News Roundup

A quick roundup of the news in Telecoms | Week #49

By Kamile Bigenyte December 8, 2023

ITU announced a 6G framework, advancing global standards with a focus on spectrum bands, capabilities, and use cases. Eutelsat OneWeb and Imperial College are teaming up to transform space weather monitoring. Google launched Gemini AI model with flexibility to process diverse data types. SoftBank acquires 51% of Cubic Telecom, forming a strategic partnership for software-defined connected vehicles.