DIDWW has launched Automations on its Messaging Platform, enabling businesses to build event-driven, multi-channel communication flows. With visual tools, real-time insights, and advanced features, the platform simplifies customer engagement while improving efficiency, compliance, and message delivery across SMS, email, and social channels.
Juniper Networks and ServiceNow have launched an AI-driven network and service automation solution, combining Juniper’s Mist platform with ServiceNow’s telecom tools. This unified system streamlines operations for managed service providers, boosts efficiency, and reduces costs.
Sparkle’s AISNA project has transformed its network operations by automating tasks and streamlining processes. With faster alert handling and major time savings, the initiative improves efficiency and enhances customer service. Developed with Engineering, this innovation reflects Sparkle’s commitment to operational excellence and better client experiences.
Hyundai’s $7.6B Metaplant in Georgia marks a leap in U.S. industrial innovation. As one of North America’s most advanced smart factories, it blends AI, robotics, and 5G to produce 500,000 electric and hybrid vehicles annually—creating 8,500 jobs by 2031 and strengthening Hyundai’s $41.5B commitment to U.S. manufacturing.
Siemens’ new Industrial Copilot, a generative AI tool for automation engineers, enhances productivity and addresses labor shortages with on-premises deployment for added security. Adopted by ThyssenKrupp, it aids in code generation, error resolution, and multimodal data analysis.
Nokia partners with Rockwell Automation to test private 5G on the CBRS band, enhancing industrial automation using EtherNet/IP protocols. With successful integration of time-sensitive networking and ultra-reliable low-latency communications, this collaboration signifies a breakthrough for Industry 4.0 applications. Discover how private 5G network solutions are transforming industrial automation and connectivity.
5G technology is quickly escalating into an exciting, innovative space, largely due to a process called network slicing. This technique enables a vast number of dynamic network slices, each with unique attributes defined by its user. Despite being in the primary stages, an array of business opportunities are on the horizon like gaming, vehicle-to-everything (V2X), IoT, and mobile edge computing, as the technology advances. Critical remote services, such as remote robotic surgeries requiring ultra-reliability over latency, become possible with robust and reliable 5G slices.
As Great Wall Motors’ subsidiary, EA, surges ahead in the sphere of intelligent equipment and automated production, one can’t help but note its acceptance of a 5G advanced network, shaking off constraining wired networks of yore. The move is tipping the scales in favor of increased efficiency and dependability in the production line, opening a new chapter in China’s modernization.
Enreach, a leading force in Europe’s rapidly growing converged contact solutions sector, has unveiled a groundbreaking analysis exploring the fusion of automation and AI-driven tools within customer service realms. Titled “The Emergence of Automation and AI for Customer Service,” this illuminating report is the brainchild of renowned industry analyst Blair Pleasant, the President of COMMFusion, a respected US-based market research and consulting firm.
Infovista is set to revolutionize telecoms with their Ativa™ Suite. Promising to reduce fixed voice blackouts and service disruptions, an impressive aspect of the tech is that it could potentially reduce solution times for CSPs by 66%. This major step towards automation could transform customer relations. While on the other side, milestones such as Ericsson and TDC NET launching Denmark’s first 5G Standalone network, Vodafone initiating the UK’s largest Open RAN rollout, and Vodacom and Eskom venturing into virtual power wheeling, signal a fast-paced evolution of global telecommunications.
