Following successful end-to-end integration testing of their OTS solutions, telecommunication pioneers Sonalake and KCOM further prepare for industry-wide trials. Their collaboration trailblazes customer experience advancements with agile innovation, particularly with Sonalake’s launch of pivOTS™. This enterprise-grade solution aids ISPs in achieving OTS compliance securely and cost-effectively.
The fusion of AI into data centres is sparking a vigorous debate – will it result in job losses or enable a more efficient, innovative industry? A staggering 75% of operators expect AI to reshape staffing, yet remain cautious about perceiving AI as a total problem solver.
Yeastar Information Technology, a leading provider of cloud-based and on-premises VoIP PBX systems and VoIP gateways for small and medium-sized enterprises (SMEs), has announced that its S-Series VoIP PBX, Cloud PBX, and K2 IP-PBX can now fully integrate with Microsoft Teams collaboration hub in Office 365. This integration enables Teams users to make and receive internal and external calls directly on the Teams App. Moreover, users can now access regular extensions on the Yeastar PBX system and enjoy a variety of advanced calling features. In a statement to the press, Yeastar said that the Yeastar PBX system is an award-winning UC-enabled VoIP phone system designed for SMEs, and seeks to help the enterprise do more with less effort. Yeastar’s solution will provide Teams users with an easy, quick and cost-effective way to integrate the business phone system with Teams without any disruption to their existing phone service. According to the company, Teams users…
Most progressive and forward-thinking companies employ advanced technologies when trying to find new ways to strengthen commercial relationships and reinforce their business processes to promote growth. In today’s global digital world, telephony has become much more than just communications – it promotes innovation, efficiency, flexibility and integration. While more and more companies are seeking to adopt modern, cost-effective communication technology such as VoIP (Voice over Internet protocol), the task of communicating with customers and taking care of their needs is often accomplished using advanced and high-tech CRM (customer relationship management) solutions. VoIP-CRM integrations allow cloud VoIP providers to connect their customer’s CRM accounts with the implemented business phone systems, and exchange data between the two platforms. Let’s analyze the benefits of CRM and phone system integration, and the smart communication models for business that offer the combination of VoIP and CRM. The concept of VoIP-CRM integration In general, CRM…
The abbreviation API stands for Application Programming Interface, a phrase which is not particularly self-explanatory to those who have not yet had the chance to delve into the world of APIs. voip.review will provide a concise and easy to understand explanation of APIs for you. Basically, an API is a software-to-software interface that allows different computer systems and applications to communicate and share information, according to a set of rules embedded in the API. To put it another way, the API is a Programming Interface for developing Applications. The provider of the API publishes a set of rules defining how third party software programs should interact with their piece of software, listing a bunch of operations that developers can use, along with a description of what each operation will achieve. APIs deliver tremendous advantages to the technology industry, mainly because they allow for the rapid development of software products using…
