Robocalls Archives | VoIP Review

WhatsApp is scheduled to launch a new function called Silence Unknown Callers, which will allow users to filter out spam calls. The function, which can be turned on or off in the settings menu, automatically mutes phone calls from numbers not in the user’s contact list. Despite the fact that the call will be quiet, the Caller ID will remain visible in both the calls list and the notifications center. This will enable users to determine who was attempting to contact them. This new addition is intended to fix a problem with WhatsApp’s Communities feature. This feature allows any group member to simply access the phone numbers of other users and begin spamming them. Although banning and reporting calls from unknown numbers can aid in preventing this, Silence Unknown Callers tries to stop the initial wave of spam by excluding calls from these numbers. The most recent…

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IDT Global and XConnect aim to reduce robocall traffic

By Aiste Kryzanovske January 18, 2023

XConnect, a provider of numbering intelligence solutions, has announced a partnership with IDT Global, the wholesale voice and SMS subsidiary of IDT Corporation. The partnership will see IDT Global utilize XConnect’s RealNumber DNO database, which contains over 6 billion local and toll-free numbers in North America, in order to enhance its customers’ voice experience and protect them from fraudulent calls. The RealNumber DNO contains numbers that should never be used for call origination, assisting in the prevention of telecom fraud on known inbound-only and invalid numbers. By accessing the RealNumber DNO, IDT Global will be able to identify invalid calls and increase the quality of its traffic. This database is updated daily and includes North American toll/local and toll-free lines, providing IDT Global with a complete and trustworthy additional layer of defense in its role as a gateway operator. The collaboration also further expands XConnect’s optimization of…

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The FCC declares that ringless voicemails are subject to robocalling regulations

By Aiste Kryzanovske November 23, 2022

According to the Federal Communications Commission, callers must receive the recipient’s permission before leaving “ringless voicemails.” The Federal Communications Commission (FCC) has unanimously concluded that these quiet voicemails are subject to the same Telephone Consumer Protection Act (TCPA) provisions that prohibit robocalls without authorization. Each year, the FCC receives numerous consumer complaints about ringless voicemail. As a result, the Commission has made it clear that robocalls, including ringless voicemail, are unlawful if they are made without the recipient’s prior affirmative consent. This decision took effect on the same day that it was made public, November 21, 2022. Any non-emergency call made to a wireless telephone number utilizing an automatic telephone dialing system or an artificial or prerecorded voice is now forbidden under the Telephone Consumer Protection Act, which safeguards customers against unwanted robocalls. This decision comes five years after All About the Message, LLC (AATM) petitioned the…

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YouMail warns users of fraudulent robocalls

By Aiste Kryzanovske November 2, 2022

YouMail released a new robocall warning, saying that utility-related impostor robocalls are posing a concern to Americans. These utility scam calls claiming to be from major American gas, electric, and other utilities in order to swindle unwary victims by threatening them with instant disconnection if their “utility bills” are not paid quickly. The specifics of the scam calls differ, but they typically claim that the user’s service is going to be terminated and that they need to click a key to make a payment or speak to someone at the business. Some calls are made from an entirely random phone number and mention a generic firm name. Others link to certain departments by using a local phone number with the recipient’s area code. Some of them utilize a spoofed caller ID from a well-known utility business. Apparently, these con artists are seeking to exploit the growing number of…

News Roundup

A quick roundup of the news in Telecoms | Week #17

By Aiste Kryzanovske April 29, 2022

BT to make EE its flagship brand BT Group has announced intentions to make EE its main consumer-facing brand. This move is intended to streamline the mobile operator’s service while also propelling the company into new areas of convergence. The BT brand will be more focused on consumers who utilize standalone broadband and telephone services, while BT Sport will remain unchanged. BT will also continue to be the name for its Enterprise and Global divisions. Read more at: https://tinyurl.com/bdk4ef3k NTT and Sky Perfect JSAT forma joint venture NTT and SKY Perfect JSAT have agreed to form a joint venture company to increase humanity’s use of space. The formation of the joint venture is a significant step toward the construction of the space-integrated computer network specified in the two companies’ partnership agreement of 2021. The collaboration will help to advance the global space industry and promote the achievement of a sustainable…

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Americans received over 50 billion robocalls in 2021

By Aiste Kryzanovske January 11, 2022

Robocalls threaten people’s privacy and tarnish the reputation of the telecoms industry by subjecting subscribers to unwanted and intrusive telemarketing and scam practices. In 2021, American customers received an estimated 50,507,702,500 robocalls, which is nearly 10% more than the 45.9 billion robocalls received in 2020. YouMail, a free robocall prevention program and call protection service for mobile phones, provided the most recent statistics. Americans received nearly 3.6 billion robocalls in December 2021 alone, with an average of 115.1 million calls each day and 1,332 calls every second. Scam calls declined by 4% in December, while telemarketing calls decreased by 18%, payment reminders decreased by 18%, and alerts and reminders decreased by 11%. On the whole, the scam category topped the list for the year, accounting for about 30 billion scam or spam calls, or slightly under 60% of all calls, a sizable amount of presumably unwelcome calls. While…

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DIDWW implements STIR/SHAKEN to fight caller ID spoofing

By Aiste Kryzanovske July 19, 2021

Illegal robocalls have been a major source of consumer complaints at the FCC. Hence, as of June 30, 2021, the Federal Communications Commission (FCC) regulations require that all inbound and outbound voice service providers operating in the United States implement STIR/SHAKEN standards in the Internet Protocol (IP) portions of their network in order to combat the plague that robocalls and spoofed calls have become. Therefore, in order to comply with these FCC requirements and to maintain customers’ trust, DIDWW, a global telecommunications operator and provider of premium quality VoIP services, has announced the successful implementation of Caller ID authentication through the STIR/SHAKEN set of standards. The industry-standard caller ID authentication framework STIR/SHAKEN is a set of technical standards and protocols that allow the authentication and confirmation of caller ID information when calling over Internet Protocol (IP) networks. Caller ID authentication technology allows people to trust the caller…

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Telinta and TransNexus help VoIP service providers comply with STIR/SHAKEN and robocall mitigation requirements

By Aiste Kryzanovske May 11, 2021

Telinta, a global leader in hosted switching and billing for VoIP service providers, and TransNexus, a leader in developing innovative software for telecommunications networks, jointly announced today a solution to help VoIP service providers comply with STIR/SHAKEN call authentication and robocall mitigation regulations. TransNexus has made groundbreaking innovations in robocall mitigation with its ClearIP software platform. Telinta has integrated ClearIP into its cloud-based softswitch. Together the two leaders can help VoIP service providers meet their STIR/SHAKEN and robocall mitigation requirements, helping customers to avoid having their traffic blocked. TransNexus offers services for Telinta customers based both inside and outside the U.S. When a U.S.-based Telinta customer signs up with TransNexus, Telinta will send a request to TransNexus to create a digital signature and Telinta will include that signature on subsequent calls as they are routed through Telinta’s platform. For Telinta customers based outside the U.S., TransNexus can…

Top Ten

Top 10 robocall blocking apps

By Aiste Kryzanovske January 11, 2021

Robocalls are not only annoying, they are potentially dangerous and are progressively becoming an even bigger problem. Sadly, it does not look like the situation will improve in 2021, as there were 22.8 billion total robocalls recorded at the midway point of 2020. Robocalls are phone calls made by an automatic dialer that transmits pre-recorded messages. While this may not seem like an issue, it can be. Some robotic calls may be from legitimate sources, but they may also be scams designed to deceive or bully people to provide personal information. There are several ways to fight robocalls, you can read an article on that here. In this article we will provide you with a list of top 10 robocall blocking apps for Android and iOS based on customer reviews. We hope this list helps you to find an app that works for you. *Prices and ratings…

Catch-all

12 telecom articles for 12 days of Christmas 2020

By Aiste Kryzanovske December 23, 2020

With Christmas just around the corner, we want to share with you 12 articles to read for the 12 days of Christmas. The best gift you can give to yourself is personal growth and autodidacticism. We hope this collection of articles will help you in the journey of self-education about VoIP and the Telecom sector. Finding the best VoIP phone systems for your business is an important task, especially if you plan to compete with more experienced industry participants or to expand business internationally. When choosing a VoIP phone for your office, it is essential to select one that best fits your company. Now it is a great time to move from a traditional service provider to a VoIP solution, considering the new technologies and advances in VoIP business phone systems. Full article: https://voip.review/2020/11/23/how-to-set-up-voip-for-your-office/ Maintaining an edge over competition, staying on track with ever-shifting customer needs and seeing steady revenue…