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Robocalls

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The United States Federal Communications Commission (FCC) has announced that, in reference to the recommendations of the Cloud Communications Alliance (CCA), the Secure Telephone Identity Governance Authority (STI-GA), a group supporting the timely deployment of STIR/SHAKEN protocol, has altered the requirements in their robocall prevention policy. Initially, the STI-GA policy required that only an entity with direct access to telephone numbers could partake in the framework, that must be implemented by all voice service providers.  However, the CCA claimed that this specification puts service providers at a significant disadvantage. Therefore, the FCC has announced that the policy change will allow CCA members to take advantage of STIR/SHAKEN through the FCC’s Robocall Mitigation Database. Until then, the current Service Provider Code (SPC access key) access policy will remain in effect, said the FCC. This important reconsideration will allow all CCA members to implement the  STIR/SHAKEN protocol and make sure…

Robocalls calls have become a plague. It is estimated that Americans alone received more than 58.5 billion robocalls in 2019. While some robotic calls may be from legitimate sources, they can also be scams seeking to deceive or bully people to provide personal information. Early on, robocalls were easy to detect and ignore because the calls came from an area code you did not recognize. However, the scam has become much more sophisticated with the increase in Voice over Internet Protocol (VoIP) dialing, which makes it relatively easy to “spoof” a phone number so that the caller ID shows a different number than the one actually calling. It is now becoming increasingly difficult to determine what is a robocall, and what is not. A robocall is a phone call where an automatic computer dialer uses a pre-recorded message as if it were from a robot. And until recently, that…

Peerless Network, Ribbon Team Up to Help Businesses Mitigate Unwanted Robocalls Ribbon Communications, a global software leader in secure IP-based real-time communications, and Peerless Network have joined forces to provide businesses with advanced protection against unwanted robocalling. Peerless Network, which provides telecommunication services and high-quality voice solutions for enterprise customers worldwide, will leverage Ribbon’s advanced security technology to power its new offering designed to combat robocalling. Peerless CallTrue gives its customers more options to deal with those nuisance calls. Read more at: https://tinyurl.com/rzwk7dy Vodafone picks Google Cloud to develop and host its global data platform Vodafone Group, one of the world’s leading telecom and technology services companies, has come into partnership with Google Cloud to host its strategic cloud platform for data analytics, business intelligence and machine learning. According to the announcement, Vodafone’s Neuron big-data analytics platform will leverage Google Cloud to enhance its operations by making Vodafone’s existing software…

The Federal Communications Commission (FCC) has announced the adoption of new rules banning malicious caller ID spoofing of text messages and foreign robocalls. The new regulations will allow the US federal government to carry out enforcement action against foreign businesses involved in deliberate spoofing, thus closing “a loophole in the law that prevented the agency from pursuing scammers sending spoofed text messages and international fraudsters making spoofed calls to Americans.” According to the announcement, this resolution is the further implementation of amendments to the Truth in Caller ID Act of 2009 that “prohibits anyone from causing a caller ID service to knowingly transmit misleading or inaccurate caller ID information (“spoofing”) with the intent to defraud, cause harm, or wrongly obtain anything of value.” These rules have been put in place to counteract scammers operating in overseas call centers who often pretend to be calling from reliable companies. They use…

American technology companies Ribbon Communications and Neustar have announced an expansion of their cooperation to provide a comprehensive solution designed to tackle the issues of robocalling and call spoofing. Ribbon, a global software leader providing IP-based real-time communications security and software solutions, is working in partnership with Neustar, the exclusive host of the ATIS Robocalling Testbed, to develop and support an integrated platform for their STIR-SHAKEN implementation. Secure Telephone Identity Revisited (STIR) standards and the Signature-based Handling of Asserted information using toKENs (SHAKEN) framework were developed by the IETF and ATIS/SIP Forum NNI Task Force, respectively. STIR-SHAKEN is a major industry initiative set up to help service providers protect consumers against illegal robocalls and caller ID spoofing. The Ribbon session border controller, as well as policy and routing products coupled with the Neustar Certified Caller platform will enable service providers to promptly detect suspicious calls and inform business and…

Next Caller – the three-year-old startup based in New York- provides the most advanced caller identification system to any business vulnerable to phone fraud. Generally, this includes banks, financial institutions, retailers, and government agencies. Though as companies strengthen and improve their fraud detection structure, so do fraudsters refine their tactics to attack, costing businesses more money and time, and making life more difficult for real customers. The most recent fraudulent method has been phone spoofing – when criminals manipulate their phone number and trick a business into thinking that they are a real customer. The technology created by Next Caller allows companies to instantly verify caller identities, certify phone numbers, and flag all forms of call spoofing by analyzing data before, during, or after the call, then delivering a threat-level analysis in milliseconds. This system enables businesses to take action faster when suspicious calls are detected and to validate real customers ensuring…