Tag

Technology

Browsing
Telecom News

Three UK enables its 5G broadband service in London

By

Yet another carrier has joined the ranks of the super-fast 5G service providers. Three UK has launched its 5G fixed wireless access (FWA) network, and is now offering high-speed 5G Broadband in central London. The country’s fourth biggest mobile network operator is offering “fibre-like speeds” and a “plug and play” hub to allow next-gen mobile network access throughout the home. In order to get Internet connectivity, the router connects directly to a 5G mobile phone signal, thus eliminating the need for users to pay a landline rental fee. Dave Dyson, CEO at Three UK, said, “Three’s 5G is going to revolutionize the home broadband experience. No more paying for landline rental, no more waiting for engineers, and even a same day delivery option. It really is the straightforward plug and play broadband that customers have been waiting for. We’ve taken a simple approach with one single truly unlimited data…

by
Keep Reading
Telecom News

Uniphore raises $51 million to add AI to call centers

By

Uniphore Software Systems Pvt, a global conversational Artificial Intelligence (AI) technology startup based in Chennai, India and Palo Alto, California, has announced that it has raised USD 51 million in Series C funding led by March Capital Partners. The latest round was reinforced by Chiratae Ventures (formerly IDG Ventures), Sistema Asia, CXO Fund, ITP, Iron Pillar and Patni Family, amongst others. Uniphore’s new round is their largest funding so far, and marks “one of the most substantial funding rounds in the conversational AI sector.” This Indian startup promotes the use of the AI in call centers to bridge the gap between people and machines through voice, and aims to substantially innovate customer service, a market that is valued at USD 350 billion. According to the statement, the funds will be used to accelerate Uniphore’s go-to-market in North America, invest in research and development for the next wave of improvements…

by
Keep Reading
Telecom News

Trinity Cyber obtains millions in funds for a new cybersecurity approach

By

Trinity Cyber, a Bowie, Maryland-based cybersecurity services and solutions startup, has announced the completion of a $23 million funding round led by Intel Capital and other top institutional investors. The company claims that it is taking an entirely new approach to cybersecurity and, with the help of its new technology known as Proactive Threat Interference, is able to “proactively intercept and control cyberattacks” before they even reach the target’s network, thus “reducing risk and increasing cost to adversaries.” Steve Ryan, CEO of Trinity Cyber, said, “This investment by Intel Capital and other strategic backers is significant. I co-founded Trinity Cyber to transform the way the world addresses the cyber problem. No one is doing what Trinity Cyber is doing. No one else can. We make the adversary fail, and we feel this strategic support validates the elegance of our solution.” “As cyberattacks become more sophisticated, technology to counter…

by
Keep Reading
Telecom News

FIX Network to provide non-hackable 2FA solutions for secure authentication

By

FIX Network, an innovative technology company from Vilnius, Lithuania, has developed a new two-factor authentication (2FA) SIM card and app for protecting mobile data and digital identities. The ultimate goal of the company is to provide comprehensive blockchain-based solutions for mobile devices, enabling subscribers to secure their digital assets and identities by safekeeping private keys on their SIM cards. However, due to the urgent and immediate requirement of securing phone numbers – which may be considered to be the most valuable digital identities – FIX Network will provide a free-to-use 2FA application, together with newly issued and truly subscriber-owned phone numbers that will serve as secure and global digital identities. These numbers will be fully controlled by the subscriber, preventing unauthorized porting or malicious hijacking of the phone number. This 2FA solution will also include the practical ability to recover access to digital identities through user-defined policies that include…

by
Keep Reading
Guides & Tips

Effective ways to improve customer service in a VoIP business

By

We live in a world of increasingly complex telecom and VoIP services, with subscribers having access to an abundance of cutting-edge products. The fierce competition in the field of communications demands an excellent customer experience in order to attract and retain customers, and to reduce churn. With so many choices on offer, the power has shifted to customers – if faced with a problem, they have come to expect an immediate resolution. Unfortunately, the surveys of customer experience in the telecommunication world reveal that, in general, consumers have a very low opinion of the telecoms industry and are dissatisfied with the support that they receive from their providers. It seems that the reason for this deficiency may be found in the mindset of telecom operators, who devote most of their time and effort to building and managing their VoIP networks, rather than indulging their customers. Satisfactory customer experience in…

by
Keep Reading
Telecom News

NowSecure raises $15 million to power up its mobile security software

By

NowSecure, a Chicago-based mobile security startup that helps businesses test the safety of their applications, has raised USD 15 million in a Series B round led by ForgePoint Capital, a fund that invests exclusively in cybersecurity companies. As a result of this round, the total amount of NowSecure funding to date is USD 27 million. The funding comes as cybersecurity threats remain a constant and high priority issue for businesses, and NowSecure said it will use this money to accelerate the development of its security testing products and scale operations. NowSecure CEO Alan Snyder said, “Every business is becoming mobile first; yet millions of people are using apps on a daily basis that have major security and privacy issues. NowSecure is addressing this fundamental, global-scale problem that puts businesses and consumers at direct risk. We’re thrilled to be working with ForgePoint Capital to grow our business and empower mobile app…

by
Keep Reading
Telecom News

Truecaller rolls out in-app VoIP calling feature

By

Developers at the Swedish company True Software have added yet another feature to their application Truecaller, that is best known for helping users screen calls from strangers, spammers and robocallers. This feature is called Truecaller Voice and promises “high quality (HD), low latency and quick to connect audio calls” to both Android and iOS users. The Stockholm-based company said the app will also allow its users in emerging markets, such as India, to place free VoIP-powered voice calls using mobile data or Wi-Fi. According to a statement from the company, Truecaller users make 180 million outgoing calls per day using the app’s built-in dialer. Therefore, the Truecaller Voice shortcut has been strategically integrated into relevant touchpoints in the app such as call logs, the SMS Inbox, contact profiles and the aftercall screen, enabling users to seamlessly access the VoIP-based calls anywhere within the Truecaller app without switching to other…

by
Keep Reading
Telecom News

DIDWW to secure our Digital Identities with an ITU-assigned country code

By

DIDWW, the cloud telephony platform focused on providing virtual phone numbers on a global basis, has recently been assigned a new international shared country code by the ITU (International Telecommunication Union). This organization is the United Nations specialized agency for information and communication technologies, and is responsible for implementing technical standards that ensure the seamless interconnection of networks. In the past, the company highlighted the vulnerabilities and shortfalls of the current number portability procedures and how it was possible that a subscriber could lose their phone number. This problem has become critical due to the fact that phone numbers are increasingly used as a supposedly secure means of identification and authentication in our journey towards full digital transformation. As per DIDWW’s official announcement, the company strongly subscribes to the ITU’s philosophy that the phone number is an asset that must be owned by the end-user, and the company…

by
Keep Reading
Telecom News

SK Telecom, Samsung, Nokia and Ericsson partner for 6G R&D

By

The global race for future technologies has accelerated even further, with the South Korean wireless carrier SK Telecom announcing that it is joining forces with network hardware providers Ericsson, Nokia and Samsung Electronics to carry out collaborative research and development projects to pave the way for 6G mobile network technologies. The partnership will also help to upgrade the already-advanced 5G technology, and expand  its adoption in other areas, including self-driving cars and in-built solutions. Park Jin-Hyo, Chief technology officer and Head of ICT R&D Center of SK Telecom, said, “Through strengthened cooperation with Ericsson, Nokia and Samsung Electronics, SK Telecom will be able to secure the world’s best 5G quality and lead the way towards 6G mobile network communications.” In accordance with the terms of the signed memorandums of understanding (MOUs), SK Telecom will work closely with each company to promote the advancement of 5G network technologies. They…

by
Keep Reading
Telecom News

Nvidia EGX platform delivers real-time AI in GPU edge servers

By

The American chipset manufacturer Nvidia is rolling out its EGX platform to bring real-time artificial intelligence (AI) to the edge of the network. Nvidia EGX is an accelerated computing platform, which boasts low-latency AI that enables companies to perceive, understand and act in real time on continuous streaming data between 5G base stations, warehouses, retail stores, factories and beyond. AI computing will occur at the edge of the network, where sensors collect data before it is sent to cloud-connected data centers. This platform is expected to satisfy the increasing demand for AI applications to assist numerous devices streaming continuous raw sensor data and is designed for high-throughput AI at the edge where data is primarily sourced to achieve instantaneous and guaranteed response times while reducing bandwidth to the cloud. According to the company, by 2025, there could be up to 150 billion machine sensors and the Internet of Things (IoT) devices streaming…

by
Keep Reading
Load More