The global ridesharing and taxi company, Uber, has rolled out a new VoIP calling feature as another method for drivers and riders to communicate with each other. Similar to other VoIP communication applications such as Skype, this feature will require an Internet connection instead of a mobile voice service in order to make calls. Riders and drivers on Uber can already communicate by using in-app chats, sending SMS or making voice calls over their mobile service provider’s network. Yet VoIP calling caught Uber’s attention when the company noticed that in some countries, particularly when traveling abroad, data calling is cheaper than calling over a mobile voice network. Besides this new feature assisting the company to expand their services on a global scale, this advancement will be of great assistance to drivers, as they will be able to stay within the Uber app while handling voice calls. Moreover, the…
Vodafone New Zealand recently announced it will be the first telecommunications company to launch an Intelligent Digital Human in cooperation with a Kiwi company, FaceMe. While the identity of the Digital Human should be revealed within the next two months, it is already clear that the AI-based assistant will be of great benefit in improving the self-service experience for Vodafone’s customers, and allow staff to devote time working with more complex customer demands. “Great customer experience happens through meaningful conversations. FaceMe has evolved AI technology to create Intelligent Digital Humans that are human-like in their appearance and interaction. Thanks to machine learning, they are capable of continuously learning how to anticipate our customers’ needs and better serve them,” explained Vodafone’s director of Customer Operations, Helen van Orton. Orton emphasized that this initiative is not a replacement for front-line customer service, but will rather aid in maximizing staff…
The communication and technology giants AT&T, Samsung Electronics America (SEA) and Samsung Austin Semiconductor (SAS) have announced that they will join forces to create America’s first 5G Innovation Zone, focusing on the use of 5G in manufacturing. The Innovation Zone will be located in Samsung Austin Semiconductor’s 160-acre campus in Austin, Texas, one of the most advanced semiconductor facilities in the world. The goal behind this innovative project is to explore the futuristic idea of a Smart Factory, powered by 5G technology. “This is a first. We’ll be testing the real-world impact 5G will have on the manufacturing industry,” commented Mo Katibeh, the CEO at AT&T Business. “Ultimately, we plan to use what we learn from this 5G Innovation Zone to help create better technology experiences and improvements in Samsung Austin Semiconductor’s plant along with creating a future blueprint for people and businesses across all industries.” By…
A German mobile network testing company, Rohde & Schwarz, have announced in their recent press release the upcoming launch of the first commercially available 5G New Radio (NR) measurement solution. The product will be displayed at the Mobile World Congress Americas taking place from 12 to 14 September, 2018 in Los Angeles. This pioneering developer of test and measurement equipment for 5G will present their 5G NR network measurement solution, that allows 5G users and regulators to measure 5G NR network coverage accurately. In addition, users will have the ability to verify the correct operation of beamforming and interworking between 5G and other technologies. This new solution consists of a network scanner with 5G NR scanning software, and the unique R&S ROMES4 Drive Test Software suite. Users will have two options for the test scanners: the compact R&S TSME6 Drive Test Scanner, or the R&S TSMA6 Autonomous Mobile Network Scanner…
Nokia has signed an agreement with the European Investment Bank (EIB) for a loan of 500 million Euros (572 million US dollars) to accelerate the development of cutting edge 5G technology. This loan, supported by the European Fund for Strategic Investments (EFSI), will present opportunities for the Finnish telecom equipment manufacturer to invest in the research, development and innovation of the soon-to-be telecommunication standard technology, thereby expanding the market and displaying the potential of 5G in Europe. “We have to understand that China and the US have moved fast with the 5G. It is very important to have European companies going in for this competition,” commented the EIB vice president Alexander Stubb in the online Finnish newspaper Helsingin Sanomat. While the specific uses for the funds have not yet been identified, it is clear that Nokia’s end-to-end network will greatly benefit from this loan by ensuring the connectivity and reliability…
The global telecommunications solutions provider ZTE and the mobile operator Hutchinson Drei Austria announced another strategic step to expand their partnership in preparation for the 5G rollout in Austria. The cooperation between mobile operators and telecommunications equipment providers is fundamental for the implementation of this cutting-edge technology, and a Joint Innovation Lab initiative was launched to develop, test and optimize the latest 5G technology solutions. The ten-year partnership between ZTE Austria and Hutchinson Drei Austria has already shown great results in upgrading the network for higher quality standards and service improvements, as demonstrated in the most recent Pre-5G trials in Austria. “The first result of the joint innovation initiative was the successful evaluation of the Pre-5G technology, which enabled us to create a commercial Pre-5G in Vienna already at the beginning of this year. This move was a breakthrough in the European telecoms market, which made Austria a true 5G…
While the storm caused by the GDPR coming into force on May 25th is quieting down, people are still concerned about the protection of their personal data, and privacy in general. In the current environment, the use of the word VPN is commonplace, yet not everyone understands this term and what it has to do with security. voip.review will provide some basic insights into VPNs. Simply put, the abbreviation VPN stands for Virtual Private Network, a connection method that helps users maintain security while connecting to another network over the Internet. The original idea for creating a VPN was to secure the private network of large corporations, where branch offices and employees need to connect to the network from remote locations. While connecting to the corporate network via cables installed in a local office is relatively safe, connecting to this private network through public networks can introduce security…
The Beta testers of WhatsApp for Android can now be the first to enjoy the long-awaited voice and video group calling on their mobile devices. These latest features are available on Android Beta versions 2.18.189 and 2.18.192, but first the user has to enroll in the WhatsApp Beta tester program via the Google Play store. Arranging a group voice or video call on WhatsApp is simple; start a call with one person and once the call gets connected, an icon “Add person” appears in top right corner of the screen. On selecting that icon, users will be redirected to a contact list where an additional participant may be selected. Currently, the voice and video group calls only support up to four participants, including the person who initiated the call. The Facebook-owned company’s group calling features were officially announced during the F8 conference this May, and since then only a selected number…
Cisco Vice President Rob Salvagano recently announced plans for Cisco to acquire the cloud-base mobile platform provider, July Systems. July Systems specializes in location services for global enterprises. They collect and generate data-based insights by tracking customer movements within locations such as stores, malls, airports, stadiums and hotels, similar to the methodology used for compiling online browsing information. Headquartered in California, US and with a Global Development Center in Bangalore, India, July Systems has already collaborated with Cisco for several years on their Connected Mobile Experience (CMX). “We plan to add July Systems’ platform and business context capabilities to provide a unified solution on which our partners and customers can build and deliver a range of indoor location services for industries as diverse as healthcare, government, logistics, manufacturing, sports arenas, hotels, education and retail,” explains Salvagano. July Systems was founded in 2001 by Rajesh T.S. Reddy with funding of USD…
The Swedish tech company expects 5G devices market to expand exponentially over the next 5 years. A report issued by Ericsson on Tuesday indicates that IoT (Internet of Things, that includes non-computer connected objects) will see its growth explode with 5G connections available, as they foresee that the connected devices’ market will be multiplied by five. As of today, this market represents 700 million units, and by 2023 their report see a size of 3.5 billion IoT devices. Last November, Ericsson’s expectations were of half this number. Patrik Carwall, head of industry marketing department at Ericsson thinks that among those 3.5 billion, 1 billion devices will use 5G. He added “We have been reporting on mobile industry development for a number of years. However, this report is probably one of the more exciting ones because we are at the start of a big change in the industry.” 5G will start…