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Vyopta Introduces Support for Microsoft Teams On Tuesday, Vyopta, a provider of Unified Communications (UC) monitoring and analytics solutions, announced the release of their comprehensive support for Microsoft’s cloud-based UC products including Skype for Business, Microsoft Teams Rooms, Microsoft Teams and Surface Hub. Vyopta is one of the first companies to provide monitoring and analysis services to Microsoft Teams, helping to speed up the deployment of the Microsoft Teams software, simplify troubleshooting and reporting, and improving the service quality of Microsoft’s voice and video calling experience. In the near future, Vyopta will continue to expand its monitoring capabilities, including more advanced and proactive Microsoft Teams alerts. Read more at https://tinyurl.com/y3r396fh Telecom Argentina hit by a major ransomware attack One of Argentina‘s largest Internet Service Providers (ISPs) has suffered a serious ransomware attack. The cybercriminals who carried out the attack, demanded $7.5 million in Monero cryptocurrency from the ISP to regain…

Qualcomm invests $97 million in India’s Reliance Jio Platforms Qualcomm has become the latest high ranking sponsor of the four-year-old Indian company, Reliance Jio Platforms. On Sunday evening, Qualcomm Ventures revealed their plans to invest $97 million in Reliance Jio Platforms and to assist that company launch advanced 5G infrastructure and services for their local customers. Furthermore, Reliance Jio Platforms has introduced cut-rate voice and data plans into the Indian telecommunications market, attracting almost 400 million subscribers. This rapid growth has resulted in the company becoming the most successful operator in the world’s second largest market in less than four years since its establishment. Read more at https://tinyurl.com/y9hponyd Deutsche Telekom explores quantum tech with OPENQKD The German operator Deutsche Telekom, in partnership with the OPENQKD (Open European Quantum Key Distribution) consortium, are preparing to research quantum key distribution (QKD) technologies in order to develop quantum-safe data transmission. In spite of the…

Ujet raises $55 million to expand cloud-based customer support platform Ujet, a leading provider of cloud contact center software, has secured USD 55 million in Series C funding to expand its sales and marketing teams at home and internationally, as well as launch new products and features. The San Francisco-based company already claims to have several high-profile clients, including Google, Instacart, and PayPal’s iZettle. Ujet enables customers to contact support teams through voice, email and messaging, and integrates smartphone cameras so they can easily submit photos and videos documenting problems. With this funding, the company is now well-positioned to capitalize on the increased demand for cloud-based contact center technology. Read more at https://tinyurl.com/y8ayek29 UK security officials tell telcos to stock up on Huawei gear – report The National Cyber Security Centre (NCSC) has suggested that UK telecoms operators stockpile critical equipment to ensure the sustainability of telecoms infrastructure, as political…

Facebook, telcos to build a huge subsea cable for Africa and the Middle East Facebook, together with a group of telecom companies, including Vodafone, Orange, STC, China Mobile International, MTN GlobalConnect, Telecom Egypt, and WIOCC, will build a subsea cable system that is claimed to be one of the largest in the world. The project is called 2Africa and will cover 37,000 km of cables interconnecting Europe (eastward via Egypt), the Middle East (via Saudi Arabia), and 21 landings in 16 countries in Africa. The system is expected to go live in 2023/4, delivering more than the total combined capacity of all subsea cables serving Africa today, with a design capacity of up to 180 Tbps. Read more at https://tinyurl.com/yahgfe8g Workvivo raises $16 million to reinvent the intranet in the age of Slack and Zoom The Irish startup Workvivo, an employee communications platform, has raised USD 16 million in a Series A…

NetNumber, the US-based provider of centralized signaling and routing controller (CSRC) solutions, and Voipfuture, the developer of edge technology for monitoring and analyzing voice quality in IP networks, have announced the launch of a fully-automated and intelligent routing system for voice services. This is the industry’s first intelligent platform to conduct traffic analysis for media and signaling, and transform quality information into routing actions. According to the announcement, the system will provide domestic telecommunications companies and international carriers with the capability to automatically reroute traffic in real-time in case of media quality deterioration. The rerouting and route recovery decisions will be based on the specified policies of the communication service providers (CSP). It is stated that the availability of automatic rerouting capabilities allows CSPs to improve quality by choosing more efficient downstream carriers, thereby attracting additional traffic from customers as well as OTTs and optimizing termination costs. Moreover, valuable traffic can receive…