VoIP Archives | Page 33 of 38

How to set up VoIP for your office

By Aiste Kryzanovske November 23, 2020

Finding the best VoIP phone systems for your business is an important task, especially if you plan to compete with more experienced industry participants or to expand business internationally. When choosing a VoIP phone for your office, it is essential to select one that best fits your company. Now it is a great time to move from a traditional service provider to a VoIP solution, considering the new technologies and advances in VoIP business phone systems. Benefits of VoIP phone systems There are many benefits in switching to a VoIP telephone system. In fact, every business stands to greatly benefit by implementing this sophisticated communications technology. Here are some of the advantages that VoIP can bring to your business: Lower costs VoIP telephone system utilizes Internet Protocol for voice traffic instead of using telephone lines, and all communication data is sent over the IP network. Because the data is sent…

Telecom News

DIDWW to release API with significant functionality improvements

By Aiste Kryzanovske November 17, 2020

DIDWW, an Irish-based telecom operator providing global telecommunication services, has announced the news of its upcoming new and improved API functionality. These updates will assist customers to fully automate their telephony processes and allow for the complete integration of their operational components into the DIDWW customer service portfolio. The company is continually striving to increase the functionality of its services, and in order to achieve that, they are upgrading their platform by accelerating processes with automation. Because of its established priorities, DIDWW plans to make all of its user panel features available through the API, in order to optimize the speed of operations and improve process automation. The current API is designed for telecom operators, making it possible for them to perform a wide range of actions, while helping to automate and further bolster their services. Some of the features include worldwide ordering and setting up of phone…

Best ways to fight robocalls

By Aiste Kryzanovske November 9, 2020

Robocalls calls have become a plague. It is estimated that Americans alone received more than 58.5 billion robocalls in 2019. While some robotic calls may be from legitimate sources, they can also be scams seeking to deceive or bully people to provide personal information.

Early on, robocalls were easy to detect and ignore because the calls came from an area code you did not recognize. However, the scam has become much more sophisticated with the increase in Voice over Internet Protocol (VoIP) dialing, which makes it relatively easy to “spoof” a phone number so that the caller ID shows a different number than the one actually calling.

Telecom News

Nextiva partners up with Pac-12

By Aiste Kryzanovske November 3, 2020

Pac-12 has announced a new partnership with the leading cloud communications company Nextiva. Nextiva, also recently named the Best Overall Business Phone Service by the U.S. News & World Report, has become the Conference’s Official Communications Partner at a time when cloud communications are taking the business world by storm. Nextiva joins the conference at a critical time for remote communications as businesses, educational institutions, governments and nonprofits across the United States adapt to a new “work from anywhere” model. Nextiva has decided to partner with the Pac-12 because of its strong traditions, and excellence and innovation across academia and athletics. Pac-12 graduates have attracted the world’s most innovative companies, including Google, Nike, Costco, Netflix (Nextiva’s customer) and many more. Pac-12’s sporting achievements earned them the title of “Conference of Champions.” Pac-12 Commissioner Larry Scott commented: “There is no time more important than now for the Pac-12…

Market Trends

Blockchain in Telecoms: Benefits and Capabilities

By Aiste Kryzanovske October 21, 2020

Maintaining an edge over competition, staying on track with ever-shifting customer needs and seeing steady revenue growth, can be hard in the fiercely competitive environment of telecoms. That is why the telecom industry needs to consider introducing new technologies into their business practices. One such promising technology that can give telecommunications business owners leverage in the industry is blockchain. Blockchain was created as a technology that brings trust where it does not exist. Currently, the telecommunications blockchain market is in its early stages, with only a few vendors having launched telecommunications blockchain solutions. Given the complex nature of blockchain and distributed ledger technology, it is clear that in order for it to succeed in the telecommunications industry, vendors will need to pool their knowledge of blockchain technology and the telecommunications industry. Bringing blockchain into play can create significant benefits and opportunities for a variety of telecommunications sectors. Some of these…

Telecom News

Dialpad raises $100M in Series E funding

By Aiste Kryzanovske October 8, 2020

Dialpad, the US-based business VoIP, video and contact-center service provider has announced $100 million in E Series financing. The funding phase was led by OMERS Growth Equity, Andreessen Horowitz, GV, ICONIQ Capital, Felicis Ventures, Section 32 and Work-Bench. As claimed by the company, its value now exceeds $1.2 billion, based on the $245 million that it has raised up till now. The new funding will focus on Dialpad innovations and support expanded market strategies. The $1.2 billion evaluation comes as no surprise, as the demand in the market is growing. The company says its annual revenue figure now exceeds $100 million. In addition, Dialpad has recently focused on its artificial intelligence solutions. In 2018, the company launched its VoiceAI service and now provides many AI solutions as part of its voice intelligence service. The services include automated note taking, real-time transcription and voice analytics. Moreover, the news…

Telecom News

DIDWW announces new Configuration Profile Rules feature

By Aiste Kryzanovske September 17, 2020

DIDWW, a global telecommunication provider, has announced the launch of a brand-new feature to further enhance its industry-leading user interface by introducing automated Configuration Profile Rules. Ever since DIDWW’s launch in 2004, the company has been constantly delivering new, up-to-date features to the market to enhance the overall user experience. Although the company has had a configuration profile section for some time that allowed its users to create as many configuration profiles as their virtual numbers (DIDs) require, this new feature automates a sometimes complex process. Now, using the new rules section, users can automatically assign their specific configuration profiles to their DIDs by location or number type. DIDWW introduced this automated process in order to save customers time, as the platform can now perform all the technical and often time-consuming tasks for them. The new feature will allow customers to create multiple rules that will apply the…

Telecom News

A quick roundup of the news in Telecoms | Week #36

By Aiste Kryzanovske September 4, 2020

Patton VoIP Solutions to use Deutsche Telekom’s SIP services Patton Electronics, a provider of UC, cloud and IoT solutions for carrier, enterprise and industry, has announced that its SmartNode VoIP gateway and eSBC product lines have been tested and are compatible with the new Deutsche Telekom CompanyFlex and DeutschlandLAN SIP-Trunk services. This success is thanks to Patton’s many years of developing innovative hardware, software and cloud based UCC solutions. Patton is committed to continually expanding its extensive cross-certification library. Patton’s SmartNode VoIP Gateways and eSBC will provide key networking features to Deutsche Telekom’s SIP-based business communication solutions. Read more at: https://tinyurl.com/yy5khxgl Liechtenstein offers the fastest broadband in the world Cable.co.uk conducted a study that compares and charts global broadband speeds . At the top of the list is Liechtenstein, with the fastest broadband in the world averaging 229.98 Mbps. The data also revealed that North African countries have the slowest…

Telecom News

VoIP provider Dialpad acquires Highfive

By Aiste Kryzanovske September 3, 2020

VoIP provider Dialpad has announced the acquisition of a video conferencing company, Highfive. The purpose of the purchase is to add room-based video to Dialpad’s suite of services, including computer video conferencing. Neither of the two companies released financial details of the acquisition. Dialpad is the company that developed the popular video conferencing service UberConference. UberConference does have a built-in video conferencing feature, and this acquisition will add enhancements to their existing video capabilities. To date, UberConference is mostly known for its calling features. Dialpad not only offers its users conference call solutions and a VoIP platform, but also has a contact center solution. As stated by Dialpad, by using Highfive technology, any home office or office space can become a smart meeting room. Best of all, this service will work with existing hardware and SIP-enabled conferencing providers. Craig Walker, CEO of Dialpad, believes that this acquisition…

Guides & Tips

Impact of workplace environment on work performance

By Aiste Kryzanovske August 31, 2020

The work environment is one of the factors that is considered to have a significant impact on an employee’s performance. Unhealthy working conditions can easily lead to stress, reluctance to work and delays. Being in the telecom sector where employees spend a considerable part of their lives in the workplace, it is very important that the team members feel happy, comfortable and motivated in this space in order to promote maximum productivity and ensure a high quality of job execution.