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With the looming switch-off of ISDN and PSTN circuits, businesses in the UK will have no choice but to update their phone systems to the cloud before December 2025. This is when the old networks will be turned off. These older networks are being replaced with newer technology, such as VoIP as well as the discontinuation of ISDN and PSTN; broadband lines with a dial tone such as ADSL and FTTC are also being discontinued and replaced with new products such as SOGEA and FTTP (Fiber to the Premise).

BT pushes forward with their ambitious plan to replace ageing Public Switched Telephone Network with IP-powered Digital Voice service, predicting a full national transition by 2025. This phased rollout highlights an industry-wide shift toward modern, energy-efficient, and highly reliable communication solutions. However, with earlier power outages prompting questions around adequate support during emergencies, the telecoms giant is treading carefully. As we brace for a digital era, join us at Connected North 2024 to delve deeper into what this change signifies for UK consumers.

Navigating workplace communications is challenging for business owners. Choosing between PSTN and VoIP is complex. PSTN offers reliability and call quality, while VoIP provides flexibility and scalability. VoIP integrates with tools and supports remote work. PSTN is secure and compliant, but VoIP can be secured with measures. PSTN excels in emergency services, but VoIP is improving.

DIDWW, a global telecoms provider offering premium quality, two-way VoIP and SMS communications, has further extended its product portfolio to offer businesses a seamless transition to VoIP with their PSTN replacement solution.    The DIDWW local termination service, which acts as one of the key components in replacing traditional telephony, has been expanded to cover 41 countries. This service has also been the main driving force which has allowed DIDWW to build its two-way SIP trunking solution to meet the stringent demands of telcos and businesses of all sizes. Additionally, DIDWW local termination offers virtually unlimited call capacity, flexible SIP trunk settings, truly local dialing and premium voice quality.   As the need for emergency calling capabilities for IP-based solutions has increased significantly, the DIDWW Emergency Dialing service has also been further expanded and is now available in 27 countries. By maintaining the highest standards of regulatory compliance, DIDWW ensures…

Paladin Technologies, Canada’s largest integrator of complex systems, has announced that it now offers inbound and outbound PSTN calling capabilities, including support for traditional PBX-based phone systems, in Microsoft Teams. It was decided to launch this new service for the purpose of supporting the rapidly rising number of active users due to Covid-19. Paladin’s new Voice in Teams feature expands its wide range of unified communications and telephony solutions to make it easier for Microsoft Teams users to reach customers on the phone without the need for any additional handsets. This advancement supports enterprise mobility and adaptation at a time when remote work has significantly increased. The end-to-end encrypted solution, which provides complete carrier, SIP and SBC services, is now available internationally in more than 78 countries, and fully supports toll-free and emergency services backed by enterprise-level SLAs. “This is an incredible product and we’re excited to offer…

VoIP adoption offers transformative benefits, yet challenges loom. Selecting a reliable provider is paramount, demanding thorough research on reputation, features, and support. Compatibility, call quality, scalability, and network readiness necessitate meticulous planning. Security, emergency services, cost management, compliance, number portability, and employee readiness further demand attention. Successful migration hinges on strategic planning and informed decision-making.

In 2024, the telecom industry is witnessing a transformative shift driven by evolving customer needs, technological advancements, and environmental concerns. Key trends include the rise of self-service platforms, the migration to VoIP as PSTN becomes obsolete, standalone 5G networks taking center stage, AI integration for enhanced connectivity, and a strong commitment to sustainability. These trends are reshaping how telecom carriers operate and innovate, promising new opportunities in a rapidly changing landscape.