Hewlett Packard Enterprise (HPE) is joining forces with TELUS to pioneer Canada’s inaugural 5G open radio access network (Open RAN), marking a significant advancement in the country’s mobile connectivity infrastructure. By supplying essential infrastructure across 3,000 locations, this collaboration aims to revolutionize the way Canadians connect, offering faster and more responsive mobile services.
TELUS, in partnership with Samsung Electronics, has unveiled plans to initiate Canada’s inaugural commercial virtualized and open radio access network (RAN), marking a significant leap forward in the telecom industry. This next-generation network technology aims to elevate performance, flexibility, energy efficiency, and automation, setting a new standard for mobile connectivity across Canada.
Bell Canada Enterprises is making significant cutbacks, revealing plans to eliminate 4,800 positions which make up 9% of their total workforce. Citing a need to adjust to declines in legacy businesses and a challenging macroeconomic environment, the company hopes this strategy will result in substantial cost savings. Additionally, Bell Media plans to relinquish over half of its radio stations deemed no longer viable.
A multibillion-dollar merger between Shaw Communications and Rogers Communications Inc., two of the biggest telecommunications businesses in Canada, was officially rejected by the federal industry minister. “Today, I officially denied that request. My decision formally closes that chapter of the original proposed transaction,” said Canadian Industry Minister Francois-Philippe Champagne. The US$19 billion merger between the two businesses was revealed in March, but it was met with opposition because it may limit consumer choice and drive up mobile costs. Shaw’s wireless spectrum licenses would have been completely transferred to Rogers as a result of the acquisition. Shaw’s ownership of Freedom Mobile has been largely viewed as the biggest impediment to the deal’s ratification. Videotron, located in Montreal, agreed to purchase it for $2.1 billion earlier this year. Champagne stated that he wanted two specific commitments before approving the Videotron merger. Videotron would have to agree to maintain the…
Hosting and colocation service provider Equinix has announced an agreement to purchase a portfolio of 13 data center sites across Canada from BCE Inc., the massive telecommunications and media conglomerate, and the corporate parent of Bell MTS and Bell Canada. The company expects to close this USD 750 million deal in the second half of 2020. The 13 data center sites that will join California-based Equinix’s portfolio represent 25 individual facilities and are expected to generate annual revenues of approximately USD 105 million. In addition to cementing a stronger foothold in the third-largest economy in the Americas, Equinix will also gain more than 600 customers that are currently operating within the Bell data centers. Equinix is already the world’s largest data center and colocation provider, with a network of more than 210 facilities across 55 metros. The company’s main business is hosting the technology infrastructure of third party organizations. “Canadian businesses…
DIDWW, a telecommunication service provider headquartered in Dublin, Ireland, has recently added two-way SMS services in the USA and Canada to their peer-to-peer (P2P) messaging coverage. The company has made this highly-requested service available through SMS-enabled local virtual numbers covering over 3000 area codes in the United States and over 1000 area codes in Canada. In a statement, this leading global supplier of innovative, high-tech IP-based communications and SIP trunking services said that this significant addition of two-way SMS coverage to a wide range of DIDWW services opens up great opportunities, such as personal customer and support agent communications, private communications between users, service provider and customer notifications, and the general provision of SMS services in one of the largest economies in the world. Furthermore, the two-way SMS service can be combined with simultaneous voice calls, thus making these SMS-enabled virtual numbers a highly efficient communication tool. DIDWW sets itself apart from…
Microsoft has announced the launch of a new phone system for business customers, Microsoft 365 Business Voice, which is now available in Canada and the UK. This phone system combines calling, chats, meetings, calendar and e-mail functions. The solution also deploys Microsoft artificial intelligence (AI) technology to automatically transcribe voicemail, translate chat messages, and add captions to meetings in real time. According to the announcement, Microsoft 365 Business Voice is a cloud-based system that has been designed as a complete cooperation package for enterprises with up to 300 users. The phone system integrates with Office 365 and uses Microsoft Teams in order to function across computers, desk phones and smartphones, allowing customers to make calls from anywhere. “Today’s businesses need communication and collaboration tools that are easy to use and designed to work together,” Microsoft stated in a blog post. “That’s why we built Microsoft 365 Business Voice, a…
Telus Corp., one of Canada’s largest telecommunications companies, is expanding its security business and has agreed to acquire ADT Security Services Canada, Inc. (ADT Canada) for approximately CAD 700 million. ADT Canada provides security and automation services for residential and business customers. The company has about 500,000 customers and 1,000 team members across the country. Jim DeVries, President and CEO at ADT, said, “The sale of our more capital intensive Canadian operations enables us to sharpen our focus on the exciting growth and higher margin opportunities in the U.S., where we can more efficiently invest our time and resources. Importantly, these emerging opportunities are ideal for leveraging the trusted ADT brand as we continue generating strong free cash flow to drive shareholder value over the long term.” According to the agreement, all of the ADT Canada team members and customers will join Telus. The company said it will “deepen…
In an era where voice calls still hold a significant place, a rising wave of voice fraud threatens to shatter this trust. With a shocking 16% of UK consumers falling victim to phone scams last year, global figures paint a worrisome picture. The fact that this issue is not fleeting, the average UK consumer receiving roughly four fraudulent calls per month in 2023, only heightens the concerns.
RingCentral, Inc. (NYSE: RNG), a prominent provider of AI-driven cloud business communications, made a significant announcement at Enterprise Connect 2024 in Orlando. The company introduced the latest iteration of its native, AI-powered contact center, RingCX™, highlighting its extensive feature set, expanded global availability, increased adoption rates, and new CRM integrations.
