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Meet Laimis Abakas – The Sales Star Who Met the Love of his Life at DIDWW

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More than 7 years ago when Laimis joined the DIDWW team, he did not have an extensive knowledge of telecommunications. However, his tenacity, people skills, and excellent grasp of the English language landed him the position of an Account Manager. Today, thousands of phone calls, emails and meetings later, he has become one of the key people in charge of Business Development at DIDWW. Laimis can close deals like no other employee, and, as a demanding mentor, his trainees tend to follow in his footsteps and also become successful sales people. Currently Laimis is enjoying his new role as a father to the cutest 8-month-old girl Eivina, and most of his free time is dedicated to his family. He still enjoys a game of basketball with his friends or playing video games – bearing significant responsibilities at work requires some relaxing time off. Read the full interview with Laimis below…

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IT

Ripple is boosting blockchain technology through donations

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The San Francisco-based cryptocurrency and payment start-up, Ripple, is hoping to boost up the adoption of blockchain technology. They decided to donate $50 millions to 17 universities and colleges throughout the U.S.A. in order to promote blockchain. One of the main reasons is the need for jobs in that technology field as 4500 job openings were including the terms “blockchain” and “cryptocurrency” into their descriptions on LinkedIn. Thus universities like the M.I.T. or the University of North Carolina will get a chunk of this donation. Eric van Miltenburg, Senior Vice-President of business operations at Ripple sent an email stating, “As globalization increases, so does the demand for technological solutions and talent to solve the world’s hardest financial problems, such as retail remittances.” Ripple’s technology surrounding the cryptocurrency XRP could be a part of some studies and projects by universities, despite not being an obligation according to the company. For the…

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Telecom News

Cooperation between HGC and China Telecom in optical fiber connection

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China Telecom (China Telecommunication Corporation) and HGC (formerly Hutchinson Global Communication) will be working together in building a carrier-to-carrier fiber optic connection on the Hong Kong-Zhuhai-Macau Bridge. HGC, founded in 1992 under British ruling, is the leader in fixed-line operators. It also has an extensive number of infrastructures outside of Hong Kong. It is also one of Hong Kong’s main Wi-Fi provider with 29,000 hotspots. It is now owned by I Square Capital, under Asia Cube Global’s infrastructure. On the other hand, China Telecom is the most important state-owned telecommunication company in China. It manages the third largest broadband network in the world. Their internet offers has 160 million subscribers, and the customers’ number of their mobile service is 260 million. This Bridge connects Zhuhai, up north Macau, Macau itself and Hong Kong. It is set to open for vehicles on July 1rst 2018. It will also be used for…

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Telecom News

Good news on the tech issues for VoIP as Yeastar will be easier to implement on Snom products

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Yeastar is a Chinese company founded in 2006 and based in Xiamen. It offers innovative equipments in VoIP PBX systems and VoIP Gateways for the SMB. Since then, Yeastar became a leader in the industry. On the other hand, Snom (a leading German manufacturer) started in 1997 as one of the first to understand the VoIP technology, thus offering in 2001 the first IP phone. It has today one of the largest catalogue of products for any kind of business or need in connection to communication. It became in 2016 a division of VTech Holdings Limited. Both companies had an history of making sure that their products could work together. Still the interoperability was not complete until recently. As for now, Yeastar auto provisioning supports all the Snom IP Phones, as they were all successfully tested. The full range of Snom IP phones, including the latest Snom D785 advanced desk phone…

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Telecom News

Google bets on “Chat” to change the world of messaging

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To compete with Facebook’s Messenger and WhatsApp as well as Apple’s iMessages, Google is looking for bold new ideas. They have had a number of failures in this area, having tried Talk, Hangouts and Allo! But for an American company, there’s no such thing as failure – there’s just the gaining of experience. Looking forward, Google will focus on delivering their new calling and messaging system called “Chat.” Chat aims to replace SMS, and uses the RCS protocol (Rich Communication Service) to achieve its goals. With Chat, users no longer need to download an application and keep that application updated, and the open-source nature of the RCS protocol will make this platform accessible to developers. According to The Verge media publication, more than 60 companies all over the world, including developers and operators such as Orange, Samsung and Asus have already committed to supporting Chat. For its part, Google promises…

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VoIP Fundamentals

Top Ten VoIP Apps For Consumers

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Voice over Internet Protocol (VoIP) has been revolutionizing global communications for a while and nowadays it is considered the coolest and smartest way to talk on the phone. As a result, there has been an explosion of VoIP apps, programs and hardware that offer you amazing features. So whether you are a business owner, an online video gamer, or just an ordinary user, you know that VoIP provides you with an easy, low-cost way to communicate with people around the world. But it’s hard to choose the right application for you with so many options available. So to make your life easier, here are the 10 most popular VoIP apps available: Skype Skype was the first VoIP app for end-user, and is still, by far, one of the most popular VoIP apps available, with more than 300 million subscribers. Skype to Skype audio and video calls, group calls, instant messaging…

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Guides & Tips

VoIP Softphones: Comparison Between The Top 5

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Without a doubt, the new generation of VoIP Softphones has revolutionized the industry by allowing real-time, high-quality free calls to be carried out across devices. Furthermore, voice over Internet Protocol (VoIP) has become a vital tool for many businesses and companies. With that in mind, this is an in-depth comparison between some of the most notable VoIP softphones available today. 1. Call.Center Call.center is compatible with various operating systems, call.center is definitely one of the most multifaceted VoIP Softphones available right now. Using a single SIP line across various desktop and mobile devices, this app allows you to seamlessly take VoIP calls no matter where or when. In addition to having a variety of useful functionalities, this app aims at simplifying the configuration, management and secure deployment of your VoIP services. Due to its compatibility with various operating systems and devices, it may be somewhat difficult to install and configure.…

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VoIP Event you must attend
Telecom News

VoIP Events You Don’t Want to Miss

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Are you part of the VoIP industry or just interested in the subject? Are you wondering what the VoIP market is up to? Do you want to keep your strategy ahead of the game? Are you concerned about the future of cloud communications? If so, you should start attending VoIP events and conferences, after all, it is the best way for you to stay up-to-date with the latest VoIP news, innovations, trends, and at the same time engage in high-quality networking. There are hundreds of telecom conferences around the world, but here are our top must-attend VoIP events: IT EXPO  This event was first held 18 years ago and it is still one of the industry’s most important annual starting points. With its content and participants continuously evolving with the marketplace, is it one of the only VoIP events dedicated to solutions that drive communications transformation for the enterprise mid-market,…

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cloud-based PBX
People & Interviews

Mark Spencer: Mastering the Software-Based PBX

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Few have contributed as greatly to the open-source world of VoIP and telecommunications as Mark Spencer. Faced with financial obstacles, he did what any good leader would and built his own solution that has since then benefitted businesses around the world. His open-source framework Asterisk has been able to disrupt the status quo of PBX or Private Branch Exchange, systems while giving business owners a way to inexpensively manage their telecommunications. Education and Beginnings Mark Spencer wasn’t a man who came out of nowhere and built this innovative program. He was enrolled at Auburn University as a computer engineer when the entrepreneurial spirit first hit him. While still a student and finishing up his degree, Spencer decided it was time to put his education to the test and found his own business. This culminated in Linux Support Systems, a company started in 1999 with the original aim of supplying Linux support…

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Call centers inbound calling
Telecom News

Call Center Challenges: Inbound Calling in Focus

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Call centers are at the front line of customer service and are expected to run at peak efficiency while maintaining a high call volume. There are many challenges in managing and operating a call center, one of them being securing inbound calling services that meet both current and future needs. Voice support serves as the backbone for the call center, and it is short-sighted for a brand to risk their reputation by exposing consumers to a substandard voice product. Management is constantly concerned with basic communication issues. Are callers getting a busy signal? Are calls being dropped? Is the voice quality satisfactory? At the same time, the concurrent call requirements have to be managed, to ensure sufficient capacity without wasting money on excess channels. Furthermore, in recent years, organizations have seen their customer base contact them not only through more media channels but also from diverse locations around the globe.…

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