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Telecom sector in the midst of Covid-19

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The outbreak of the Covid-19 pandemic has impacted industries and businesses all across the globe and has brought the world economy to a halt, with millions of people placed under lockdown. With most of society working and studying from home, the need for technology has increased considerably, and the significant rise in the use of digital tools during social distancing has put the telecommunications sector at the forefront in facilitating the situation. What kind of impact has Covid-19 had on the telecom sector? Now that the global supply chain has been thrown into chaos and the work-from-home concept has become the “new normal“, the need of remote communication has risen significantly so as to ensure business continuity. The telecommunication sector is witnessing significantly higher demands, as they play a key role in facilitating the connectivity required by customers implementing these essential digital tools . Rise of demand for Telco services…

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Telecom News

Over the Top connectivity, private LTE and 5G networks

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Contributed by Maor Efrati, CTO at monogoto My generation grew up in the early days of the internet and global connectivity. The only truly global network was the phone network. Any content or other service was provided by a local operator.   We saw the internet as a global network but mostly as a way to share and access information. A huge revolution parallel to the WWW was the OTT ‘over the top’. It’s not an information revolution but a brand new business model for a whole new set of companies to become a service provider without a physical connection to the consumer. OTT has revolutionized the way many businesses operate. In the early 2000s, operators and service providers generated most of their income from all kinds of content: TV, Voice, SMS, Ringtones, Stickers, etc. The internet brought a new wave of companies, technically new service providers, companies that…

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Telecom News

Amdocs acquires Openet for $180m

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Amdocs, a leading software and service provider to communications and media companies, has bought an Ireland based Digital BSS company, Openet, that provides charging, policy and data solutions. Two years after their heated legal dispute, the telecom software company Amdocs has ended the litigation by finally licensing a number of Openet patents. As the telecommunications sector has been trending towards digital transformation for some time now, the merger between the two companies will provide exceptional and wide-ranging opportunities for both enterprises. In recent years, the Ireland-based company, Openet, developed modern cloud-based software and 5G products that are recognised around the world for their innovation. The amalgamation of the two companies is said to offer Amdocs‘s customers advances in 5G technologies, cloud, edge computing and Internet of Things (IoT), as well as an elevated customer experience, policy and data management expertise. Shuky Sheffer, CEO of Amdocs Management, commented:…

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Telecom News

A quick roundup of the news in Telecoms | Week #30

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Vyopta Introduces Support for Microsoft Teams On Tuesday, Vyopta, a provider of Unified Communications (UC) monitoring and analytics solutions, announced the release of their comprehensive support for Microsoft’s cloud-based UC products including Skype for Business, Microsoft Teams Rooms, Microsoft Teams and Surface Hub. Vyopta is one of the first companies to provide monitoring and analysis services to Microsoft Teams, helping to speed up the deployment of the Microsoft Teams software, simplify troubleshooting and reporting, and improving the service quality of Microsoft’s voice and video calling experience. In the near future, Vyopta will continue to expand its monitoring capabilities, including more advanced and proactive Microsoft Teams alerts. Read more at https://tinyurl.com/y3r396fh Telecom Argentina hit by a major ransomware attack One of Argentina‘s largest Internet Service Providers (ISPs) has suffered a serious ransomware attack. The cybercriminals who carried out the attack, demanded $7.5 million in Monero cryptocurrency from the ISP to regain…

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IPFone and Ribbon Communications boost communications delivery during Covid-19

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IPFone, a provider of cloud-based business unified communications and telephony services, together with Ribbon Communications Inc., a global provider of real time communications software and network solutions to service providers, enterprises and critical infrastructure sectors, announced that they are making use of Ribbon‘s Intelligent Edge portfolio to ensure that their customers are able to seamlessly work from home during the COVID-19 pandemic. Ribbon‘s EdgeMarc 2900, deployed at several IPFone sites in various states, helps support IPFone’s business customers as the company experiences an increase in its network usage. EdgeMarc devices are located at the edges of the customer network to ensure the successful deployment of IP-based communications services that improve voice quality, security and visibility on the customer network. Also, the EdgeMarc 2900 allows IPFone to easily adapt  to the smallest or largest customer installations, while providing secure service delivery capabilities. This architecture enables the company to proactively keep…

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Telecom News

ClearlyIP expands to North America with the acquisition of Telrad

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ClearlyIP, a global provider of cloud and VoIP business telephony solutions, has acquired all the telecom assets of the Vancouver-based Telrad Technology Group Ltd, a privately-held company that has been serving the telecom needs of small and medium-sized businesses across Canada and the United States for more than 40 years. This acquisition will enable ClearlyIP to expand its cloud services business, and focus its resources on developing innovative solutions backed with best-in-class customer service. Headquartered in Appleton, Wisconsin (US), ClearlyIP said that they will continue to support and maintain Telrad’s cloud and voice business solutions. Furthermore, ClearlyIP is also acquiring the entire Telrad team, adding an office in Vancouver, British Columbia, to ensure a seamless transition for customers and distribution partners. According to Tony Lewis, CEO of ClearlyIP, the company is implementing its strategy to increase organic growth through targeted acquisitions that will further expand the scale and resources required by…

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A quick roundup of the news in Telecoms | Week #29

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Qualcomm invests $97 million in India’s Reliance Jio Platforms Qualcomm has become the latest high ranking sponsor of the four-year-old Indian company, Reliance Jio Platforms. On Sunday evening, Qualcomm Ventures revealed their plans to invest $97 million in Reliance Jio Platforms and to assist that company launch advanced 5G infrastructure and services for their local customers. Furthermore, Reliance Jio Platforms has introduced cut-rate voice and data plans into the Indian telecommunications market, attracting almost 400 million subscribers. This rapid growth has resulted in the company becoming the most successful operator in the world’s second largest market in less than four years since its establishment. Read more at https://tinyurl.com/y9hponyd Deutsche Telekom explores quantum tech with OPENQKD The German operator Deutsche Telekom, in partnership with the OPENQKD (Open European Quantum Key Distribution) consortium, are preparing to research quantum key distribution (QKD) technologies in order to develop quantum-safe data transmission. In spite of the…

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A quick roundup of the news in Telecoms | Week #28

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European telcos: We’re ready to “lift the continent out of this recession” The European Telecommunications Network Operators’ Association (ETNO) has released a joint statement calling on EU institutions and national governments to support 5G and fiber rollout, stimulate the uptake of technology, fight misinformation, and focus on digital skills and education. According to ETNO, a new approach is needed to ensure that spectrum auctions are timely and conditions for spectrum assignment support network deployment. Sharing agreements for Radio Access Network (RAN) should be supported and incentivized, as well as all fiber investment models should be adequately encouraged. Moreover, future EU initiatives should dramatically reduce roll-out costs for both mobile and fixed networks. Read more at https://tinyurl.com/yadrfxfg Microsoft’s new Teams features fight video conferencing fatigue Microsoft Team’s brand seeks to fight “Zoom fatigue” and exhaustion of physical isolation with its new updates and features. The news includes a shared background to make participants…

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Telinta automates the provisioning of new Grandstream and Yealink IP phones

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In an effort to simplify the deployment of new IP phones, Telinta has announced improvements to its auto-provisioning capabilities for Internet Telephony Service Providers (ITSPs). The company has recently developed additional auto-provisioning profiles for Grandstream 2613 and 2614, as well as Yealink VC500 IP phones. As a global leader in cloud-based white label VoIP switching and billing solutions, this US-based company enables ITSPs to easily deploy any number of IP phones without the need for manual configuration or installer visits. Alex Ferdman, CEO of Telinta, said, “Telinta’s automated provisioning can streamline IP phone deployment by helping ITSPs to eliminate human error, and avoid costly installer visits to the customer’s premises. Using the power of the cloud, Telinta customers can easily deploy these popular Grandstream and Yealink models, plus hundreds of other devices.” Telinta said that their unique solution will help ITSPs not only automate the provisioning of IP phones,…

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Conn3ct snaps up ICR Speech Solutions and Services

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The Apiary Capital portfolio company Conn3ct, a provider of unified communications, contact center and global network service solutions, has acquired ICR Speech Solutions and Services Limited (ICR), a highly specialized speech application development company involved in interactive voice response (IVR) and next-generation speech bot technology. Conn3ct said that this acquisition is a major event in the company’s strategy, and adds important skills and intellectual property to IVR, which is essential for delivering an optimum call center customer experience. According to a statement, this partnership with ICR will enable Conn3ct to offer a fully automated caller experience, where complex queries are quickly identified and routed to a live agent. IVR is a critical contact center technology that provides the initial response to the calling customers before they reach an agent. Substantial advances in technology and the introduction of artificial intelligence and machine learning have driven IVR from basic call management to…

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