In a groundbreaking shift, artificial intelligence (AI) is revolutionizing material discovery, unlocking new possibilities in renewable energy, semiconductors, and pharmaceuticals. GlobalData, a prominent data and analytics firm, asserts that AI is spearheading a transformative era in research and development, dismantling traditional barriers and fueling unprecedented advancements in material science.
TELUS International and Five9 launch an advanced AI-powered Contact Center as a Service platform. Phonism integrates with Cisco’s Webex, providing cost-effective device management and streamlining collaboration. Viking Electronics endorses Ooma AirDial as a reliable POTS replacement, emphasizing wireless turnkey solutions. Cresta unveils AI enhancements for contact centers, driven by Large Language Models, promising unprecedented performance and productivity.
IBM has introduced Watsonx Code Assistant, an AI-powered tool for enterprise software development. Riga Technical University partners with IS-Wireless to advance 5G Open RAN technology. Snom’s phones are certified for NetSapiens, streamlining deployment for telecom resellers. Google Maps enhances user experience with AI-powered features, offering Immersive View, improved navigation, and EV charging information, striving to outperform competitors.
Google’s Pixel 8 promises a remarkable seven years of updates, outdoing Samsung. The Pixel 8 Pro boasts advanced computational photography and an FDA-approved body temperature sensor. Microsoft introduces a faster, sleeker Teams app with AI-powered Copilot. Truecaller strengthens fraud detection with Unoideo Technologies acquisition. Snom Americas collaborates with Zoom to enhance the reseller channel with the Snom M500 DECT phone system, offering wireless mobility and crystal-clear audio.
Vodafone’s collaboration with Salience Labs and iPronics aims to advance open radio access networks (open RAN) by harnessing the potential of silicon photonic chips. This light-based technology could promise enhanced network programmability and ultra-low latency powered by their increased speed and reduced energy consumption — elevating critical 5G capabilities. With silicon photonics making waves in data centers, the industry, poised for rapid growth, radiates intrigue on the horizon. Yet, it also questions current cost dynamics, especially around open RAN technology.
In an unprecedented move, China has taken decisive action against personal data breaches, closing a staggering number of cases while also unveiling draft laws to regulate facial recognition technology. Over the past three years, Chinese law enforcement has effectively shut down 36,000 instances of personal data violations, leading to the detention of 64,000 suspects, as per the Ministry of Public Security. These efforts are part of a broader initiative launched in 2020 to govern online activities, resulting in the seizure of more than 30 million SIM cards and 300 million “illegal” internet accounts.
In a quantum leap for telecommunications, the emergence of 5G-Advanced next year is set to revolutionize user experiences and catalyze operator revenue growth. Unveiling at the 2023 MWC Shanghai, Huawei is geared to lead this evolution with its innovative capabilities and AI-empowered design. Pioneering 5.5G network solutions, the telecom giant intends to enhance services for a sprawling customer base spread over 260 5G networks worldwide. Close on its heels, is the seamless integration of cloud with the core network, creating intelligent entities of simple Internet-based objects, promising profound implications in IoT.
The shift towards automation in communication service providers (CSPs) is somewhat paradoxical: while advancing in efficiency, it risks diminishing vital human interaction. A recent study by Omdia underlines this predicament, indicating that despite chatbots’ growing usage, consumers predominantly favor human contact, especially when seeking resolutions. Meanwhile, emails emerge as the main channel for consumer engagement, a revelation challenging cost-cutting efforts that bypass burgeoning automation.
Cisco’s Webex, a leading unified communications and collaboration platform, has become the first of its kind to achieve adherence to the EU Cloud Code of Conduct (EU Cloud CoC) Level 3. This significant milestone was reached after undergoing an independent third-party assessment and audit, which verified the platform’s compliance with all code controls.
Messaging apps urge UK government to rethink online safety bill The heads of messaging apps including WhatsApp and Signal have written an open letter urging the UK government to reconsider its proposed internet law. The Online Safety Bill, which is presently being debated in the House of Lords, would provide the government with broad powers of censorship over all digital speech and information. The letter says that the measure might damage end-to-end encryption, allow indiscriminate monitoring, and fundamentally destroy communication security. The top executives of the firms say that there can be no “British internet,” and that the measure should be revised to encourage more privacy and security. Read the full article. AT&T to be the exclusive mobile carrier for US MVNOs The US National Content & Technology Cooperative (NCTC) has signed a deal with AT&T making it the exclusive mobile carrier for almost 700 small and mid-sized independent cable…
