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Telecom News

Truecaller launches Open Doors – a new voice-based app

By Aiste Kryzanovske July 14, 2022

A brand-new software called Open Doors for safe, secure and private audio voice connectivity has been released by Truecaller, a global platform for validating contacts and eliminating unsolicited communications. The goal of Open Doors is to facilitate amusing, spontaneous, private interactions on a worldwide scale. The Google Play Store and Apple App Store will offer Open Doors absolutely free to download and use. The software is the product of diligent development work by teams in India and Stockholm. Users may sign up for the app using their phone number and a one-time password (OTP), or they can sign in using their current Truecaller account. Users may start a chat at any time, and everyone in their contact list who also has the app installed, will receive an invitation to participate. When their friend joins, their contacts will be notified as well, and the cycle will continue indefinitely.…

Telecom News

Deutsche Telekom and Google Cloud expand their partnership

By Aiste Kryzanovske July 13, 2022

Deutsche Telekom has selected Google Cloud for its first cloud-native trials in network and data analytics. The operator expanded its partnership with Google Cloud to develop a collaborative roadmap for the telecoms sector by bringing the power of the cloud closer to mobile and connected devices at the network’s edge. The initial phase of this extended Deutsche Telekom and Google Cloud relationship will focus on core network services, network analytics and customer experience analytics. Deutsche Telekom and Google Cloud will jointly test a range of network services in Austria, including 5G standalone and remote packet gateway operations, using Google Cloud and Google Distributed Cloud Edge. In order to leverage data-driven operations and automated workflows with open, Kubernetes-based solutions provided by Google Cloud, Deutsche Telekom will explore a number of use cases including anomaly detection, performance counters and trace data. The operator will be able to better manage…

Telecom News

DIDWW joins Communications Fraud Control Association to enhance telecoms risk management

By Aiste Kryzanovske July 12, 2022

DIDWW, a leading telecom operator that offers premium quality and fully compliant VoIP communications for businesses and telco carriers worldwide, has recently joined the Communications Fraud Control Association (CFCA). This membership will bring tangible benefits to the company and their customers in further strengthening protection against telecom fraud and dealing with new and emerging risks. Established in 1985, the CFCA is a non-profit international association focused on risk management, loss prevention and fraud control. With over 600 individual members, the association now includes over 115 different carriers, private network owners, end-users, law enforcement agencies, fraud management vendors and service providers from all around the world, who actively collaborate to combat and prevent communications fraud. As a member of this association, DIDWW will cooperate and network with other professionals in the industry to share their expertise and focus on the competencies needed to confront increasing fraud challenges and effectively…

VoIP Fundamentals

Top 10 VoIP providers in 2022

By Aiste Kryzanovske July 11, 2022

If you ask anyone who is familiar with VoIP systems, they’d probably tell you that choosing the right service provider can indeed be a difficult task. The VoIP market includes numerous service providers, each of them claiming to be the best. It’s easy to get frustrated with the selection process when seeking a service provider, and it’s challenging to compare features, benefits and customer support quality on offer. Therefore, we’ve done the legwork, and all you have to do is read our findings. So, there you have it – our top 10 picks for the best VoIP systems in 2022. RingCentral Office is a renowned cloud-based VoIP platform with a wide range of capabilities that should be able to meet the needs of any company phone system. Furthermore, APIs may be used to enhance RingCentral Office’s integration with other apps. RingCentral Office stands apart in the market for medium-sized…

News Roundup

A quick roundup of the news in Telecoms | Week #27

By Vilija Simkiene July 8, 2022

Ericsson to be the sole RAN vendor for T-Mobile Netherlands T-Mobile Netherlands has appointed Ericsson as a sole supplier for the renewal of its 5G network. Soren Abildgaard, CEO of T-Mobile Netherlands, stated, “I am confident that with the support of Ericsson we will continue to offer our customers the best mobile telecom experience. We have been leading in 4G for many years and we are and will continue to be so with 5G. In recent years, we have built a globally acclaimed 4G network.” According to the Dutch mobile operator, the choice was preceded by an intensive selection process that assessed, among other things, quality, equipment performance, innovation, sustainability and costs. Read more at https://tinyurl.com/4szfd6m4 Nokia and LG U+ collaborate for 5G Advanced and 6G The South Korean mobile operator LG U+ has signed a Memorandum of Understanding (MoU) with Nokia to cooperate on the next generation of wireless…

Telecom News

Chinese hackers breach telecom giants around the world

By Aiste Kryzanovske July 5, 2022

Chinese government-backed hackers have attacked major telecoms businesses throughout the world in a cyber-espionage effort that has lasted at least two years and has successfully compromised at least 13 telecommunications groups. In a recent advisory, the FBI, NSA and CISA stated that hackers linked to the People’s Republic of China (PRC) had targeted and hacked major telecommunications businesses by exploiting simple and well-known network and system vulnerabilities. According to the report, Chinese espionage is often initiated with hackers surveying target networks and exploring the manufacturers, models, versions, and known vulnerabilities of routers and networking equipment using open-source scanning tools such as RouterSploit and RouterScan. The Chinese government consistently disputes charges of hacking. The statement from the American security agencies did not name the victims of the hacking, nor did it specify the extent of the damage. However, US authorities did list specific networking equipment, such as routers…

News Roundup

A quick roundup of the news in Telecoms | Week #26

By Vilija Simkiene July 1, 2022

UK telecoms sector agrees to help customers in need The UK government and operators have approved a new deal to help customers who are struggling to pay their broadband and mobile bills. Andrew Glover, chair of the Internet Service Providers’ Association (ISPA), stated, “The telecoms sector knows that people are facing real challenges with the cost-of-living crisis. Our members are determined to do what they can to help their customers through this period and, together with the government, we will work to raise greater awareness of the support available.” Among other measures, telcos have agreed to allow vulnerable customers to switch to cheaper tariffs without charge or penalty, or adjust their plans to make payments more manageable. Read more at https://tinyurl.com/msjxsp2f Sinch achieves HIPAA compliance for its voice, fax and UCaaS services Sinch has announced that it has successfully achieved third-party validation of its compliance with the Health Insurance Portability…

Telecom News

GSMA moves to make ESG reporting metrics consistent

By Aiste Kryzanovske June 30, 2022

The GSMA has released a whitepaper that specifies 10 key performance indicators (KPIs) for mobile carriers in the areas of environmental, social and corporate governance (ESG). The GSMA estimates that roughly 600 distinct ESG reporting standards are presently in use across the mobile sector. This diversity not only makes assessing the level of success on an industrial scale challenging, but it also puts a great load on operators, who often invest significant time and effort in data gathering and detailing progress, only to generate a report with little value. The KPIs are divided into four groups, with the GSMA explaining why these divisions were made: Environment – Reporting against environmental KPIs can aid internal decision-making, such as how to develop decarbonization policies and deploy cash to increase energy efficiency. Emissions, energy and waste reduction are the KPIs in this area. Digital Inclusion – Tracking success against…

Telecom News

Telinta and DIDWW team up to deliver a white label hosted PBX solution for VoIP service providers

By Aiste Kryzanovske June 28, 2022

Telinta, a global leader in white label cloud-based switching and billing solutions for VoIP service providers, and DIDWW, a leading provider of premium quality VoIP communications and two-way SIP trunking services, today announced an integrated solution for Hosted PBX. phone.systemsTM is a fully-featured, cloud-based virtual PBX solution from DIDWW, integrated with Telinta’s softswitch and billing platform. The solution is specifically designed to interconnect with any service provider for VoIP Origination and Termination, and requires no special hardware to purchase and maintain. The white label solution includes: An intuitive drag-and-drop user interface, where configurations are instantly activated as they are graphically assembled. Highly scalable options to meet the needs of any size business customer, from simple home-based businesses to complex multi-location enterprises. Popular PBX features such as Call Queuing, Ring Groups, IVR, Voicemail, Conference Calling, Call Recording, Fax via G711u and T.38 codecs, Attended and Unattended Call Transfers, and…

Guides & Tips

How to choose a SIP Trunking provider?

By Aiste Kryzanovske June 27, 2022

Choosing the best SIP trunking service to meet your company objectives may be a challenging task. If you have spent any time researching telecommunications services, you will know that this sector is complex, tough to navigate and offers a myriad of solutions to choose from. SIP trunking services vary in terms of the types, quality and scope of services provided, as well as in terms of pricing and customer service. Selecting a solution can be difficult, but if you focus on what matters most, such as ser