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Transforming telco businesses with AI

By Aiste Kryzanovske May 17, 2021

Artificial intelligence is exerting its influence on almost every sector, including telecommunications. This technology has begun to add impressive new dimensions to many industries, accelerating the digital transformation. According to Tractica, annual investment in telecommunications AI software is expected to grow to more than $11.2 billion in 2025. The telecommunications industry is at the heart of technological growth and digital transformation. The industry is huge. 54 telecommunications companies are listed on the Forbes Global 2000 list. They account for more than $3.4 trillion in assets and almost $1.5 trillion in income in 2020. The potential of AI in the telecom industry is immense. By taking advantage of this technology, organizations can create supplementary revenue streams using business niches they had not even thought could be profitable. The demand for higher quality telecom services and a better customer experience grows. Therefore, service providers need to look for smarter, more powerful and…

News Roundup

A quick roundup of the news in Telecoms | Week #19

By Aiste Kryzanovske May 14, 2021

Orange considers buying infrastructure assets it sold almost two decades ago Orange is considering a probable purchase of the former telecommunications infrastructure unit TDF. The company sold TDF nearly two decades ago to lessen its debt. Orange is considering combining TDF with the recently established European mast company TOTEM, as infrastructure appraisals have recently increased with interest from investors such as the US private equity firm KKR and Spain’s Cellnex. TDF, previously known as Télédiffusion de France, operates TV and radio towers, mobile sites, as well as fiber infrastructure and related services through around 19,000 sites, of which 7,300 are active. Read more at: https://tinyurl.com/2etpjpjn AT&T to modernize U.S. DOT’s network AT&T and the United States Department of Transportation (DOT) have signed a 12-year, $175 million deal to assist DOT in upgrading its IP and voice infrastructure. AT&T will supply DOT with virtual private networking and secure cloud technology, together…

Building a marketing strategy in the telecom sector

By Aiste Kryzanovske May 10, 2021

For telecommunication service providers to succeed in this fast-growing industry, it is essential to develop a marketing strategy that enables organizations to build long-term relationships with their customers. The telecommunications industry, like many other industries, is constantly changing. These changes include technological advances, market innovations, adjustments in consumer behavior and more. Telecommunications companies that listen to the market and are not stuck in their old ways are the most successful enterprises.

Telecom News

A quick roundup of the news in Telecoms | Week #18

By Aiste Kryzanovske May 7, 2021

DIDWW joins GSMA DIDWW, a global cloud communications service provider, has announced that it has become an associate member of the GSMA, an industry organization that represents the interests of mobile operators around the world. The GSMA supports the latest technological innovations and the development of the mobile ecosystem to promote digital transformation and industrial growth. GSMA membership allows DIDWW to actively take part in technical working groups, establish new business relationships, and develop strategies that will greatly contribute to the wider adoption of hosted VoIP services. Read more at: https://tinyurl.com/4urtcbtz Mediacom to expansion broadband to 500K locations The US operator Mediacom has revealed its plan to provide high-speed broadband to another 500,000 under-serviced homes and businesses over the next three years. This scaling-up will include a combination of new facilities supported by state and federal broadband grants, line extensions and the development of fixed wireless access (FWA) using recently…

Telecom News

Singtel and Optus to expand 5G ecosystems with AWS

By Aiste Kryzanovske March 23, 2021

Singtel, a Singaporean telecommunications conglomerate, and its Australian subsidiary Optus have expanded their 5G ecosystems by adding Amazon Web Services (AWS) Outposts to their portfolio of hybrid cloud technologies from hyperscale cloud providers in their respective multi-access edge compute (MEC) platforms. With Amazon Web Services Outpost, MEC will power 5G solutions such as robotics, drones, autonomous vehicles and artificial intelligence to function with very little latency, and closer to end-users. Companies can access MECs with AWS Outposts from the nearest Singtel site, allowing them to seamlessly manage their applications that utilize AWS tools and benefit from extremely low latency data processing. Furthermore, Singtel may optionally install the MEC with AWS Outposts at the customer’s site for testing, in the case where the customer wishes to keep confidential data on its premises. Bill Chang, CEO of group enterprise at Singtel said its partnership with AWS will increase the…

Virtual telecom events to attend in 2021

By Aiste Kryzanovske March 22, 2021

The world is still standing on its tip toes and looking over its shoulder because of how our lives have changed since the end of 2019. Yes, we are all tired of hearing this, but the truth is that a pandemic is still very real, and we all have a duty to protect ourselves and each other. Therefore, some of the biggest events in the telecommunications industry are going virtual in 2021. Even though general societal norms have been halted to a large extent, we are still moving forward, albeit at a slow pace with much more cautious steps. We invite you to explore the list we have compiled of the top telecom events that will take place online this year. CC-Enterprise Webinar.Live Session CC (Carrier Community) is organising its next digital Enterprise CC-Webinar.Live Panel Discussion and Knowledge Sharing Session, scheduled to take place on April 12, 2021. During…

Telecom News

A quick roundup of the news in Telecoms | Week #11

By Aiste Kryzanovske March 19, 2021

Orange launches satellite broadband service in France Orange-owned satellite broadband business Nordnet has officially launched its satellite broadband service in France. As is well known, Neosat provides broadband services of up to 100 Mbps to homes and businesses in areas with poor connectivity for less than €40 per month. Nordet launched its services just as a new generation of satellite broadband services is beginning to emerge around the globe. The company packages satellite broadband services with a fixed-line telephone service, together with unlimited calls to fixed and mobile telephones and certain other destinations. Read more at: https://tinyurl.com/ap4rdryh Microsoft acquires Marsden In continuation to expand its capabilities to better serve industry verticals, Microsoft has acquired The Marsden Group, the company’s current partner focused on rapid prototyping and digital transformation for industrial customers. The acquisition of Marsden, an existing Microsoft Gold partner, will accelerate Microsoft’s capability to take advantage of its cloud,…

Telecom News

Telus and Google Cloud sign a 10-year deal

By Aiste Kryzanovske February 11, 2021

Google Cloud has announced a new 10-year strategic partnership with the Canadian telecommunications company Telus. The two companies plan to work together on developing new services and products for several key industries, including healthcare, agriculture, security and connected homes. Through this partnership, Telus will accelerate the adoption of its public cloud on the Google Cloud enterprise platform to ensure greater interoperability across its IT backbone and network infrastructure. Google Cloud will also become one of Telus’ partners in providing 5G services and Multi-Access Edge Computing (MEC), which uses the Google Cloud-powered application platform Anthos. Telus and Google Cloud will prioritize collaboration to improve their Canadian customers’ social, economic, environmental and health performance, and at the same time, work to reduce their carbon footprint. Telus will also use Google Cloud Contact Center AI to improve customer interaction and reduce costs. One of the main areas of focus of…

Telecom News

Telefónica and IBM announce Cloud Garden 2.0

By Aiste Kryzanovske January 28, 2021

Telecommunications giant Telefónica has expanded its long-standing technology partnership with IBM and announced the release of Cloud Garden 2.0, the next step in Telefonica’s cloud services platform to accelerate application modernization. Cloud Garden 2.0 is supported on IBM Cloud Pak and Red Hat OpenShift. The first iteration of Cloud Garden, launched in 2019, was originally based on IBM Cloud Private technology. However, Cloud Garden 2.0 switched to the hybrid Red Hat OpenShift cloud Kubernetes platform and the IBM Cloud Pak for Application. Telefónica customers can now run their applications on containers on premises or in the cloud environment of their choice, along with the simplification and speeding up when launching new solutions. Cloud Garden 2.0 is hosted through Telefonica’s Virtual Data Center in Spain, helping its customers experience low latency and better uptime for managing their applications. Andrés López Hedoire, de Enterprise Product Marketing Director, Telefónica España, commented:…

Telecom News

Anaheim Ducks selects 8×8 as official VoIP provider

By Aiste Kryzanovske January 19, 2021

The voice over IP vendor 8×8 Inc., has announced that the Anaheim Ducks National Hockey League (NHL) team and the Honda Center, one of the nation’s top entertainment and sports venues, have chosen 8×8 as their official cloud communications provider. They will use 8×8’s integrated cloud voice, team chat, meeting and contact center solution to help enhance the experience for their employees, partners and customers. The Anaheim Ducks and Honda Center decided to give a boost to their digital transformation efforts across the organization and recognized the need to abandon the old, on-premises communication and contact center systems. It is not surprising that they made the decision to move away from the legacy connections given the elevated profile and visibility of cloud technology during the pandemic. Steve Seger, Chief Revenue Officer at 8×8, Inc., commented: “Organizations of all sizes, including professional sports teams like the Anaheim Ducks, have…