Cisco’s new features and capabilities for Webex CX portfolio The revamped Webex Customer Experience (CX) portfolio, which offers a fully integrated platform for collaboration, cloud contact centers, and cloud communications, has received additional features and capabilities from Cisco. The goal of Webex CX is to provide customers with intelligent, proactive, and tailored customer experience capabilities that encourage brand loyalty and adoption. The close integration of Webex Connect and Webex Contact Center to provide a linked customer experience enables a seamless omnichannel experience. Read more at: https://tinyurl.com/2p9xjd2n DSTNY acquires easybell German cloud communications company easybell has been acquired by European corporate communications provider Dstny. Easybell offers Cloud PBX and VoIP communications to B2B customers. They are rapidly expanding and fiercely competitive in the German market because of their entirely digital strategy and well-distributed network of 2,000 partners. They are in a good position to handle the Dstny activities in Germany with…
Apelby chooses Linxa for its international voice business transformation Apelby Communications has chosen the Linxa Connect, a completely integrated, end-to-end telecom management solution, to revolutionize its global voice business. This platform supports and automates voice wholesale operations in a seamless manner, including rate management, routing, quality control, deal administration, billing, dispute resolution, fraud detection and real-time reporting. High levels of automation, agility and efficiency are offered by the solution, enabling Apelby to re-engineer and improve its business processes. Read more at: https://tinyurl.com/yc7kjfwk Intrado Corporation releases a wearable 911 safety device Intrado has unveiled a wearable safety gadget with a programmable panic button. The badge-sized gadget is a component of Intrado’s Safety Suite Solution, an all-inclusive incident management platform for K–12 schools, institutes of higher education, and organizations of all sizes. Upon user activation, Intrado Safety Suite immediately notifies administrators and personnel and sends the device location and event specifics to…
DT to reduce energy use in Germany by 10% Deutsche Telekom has announced its latest environmental goals, including a commitment to cut energy use in its home market by at least 10% by 2024. The company intends to achieve this by retiring outdated systems, such as the PSTN, and transitioning to more efficient technologies, such as 5G mobile. In addition, DT intends to double its energy efficiency improvements by the same target date. Read more at: https://tinyurl.com/49u8red3 Exoprise announces its latest Service Watch release The most recent Service Watch version from Exoprise gives business IT and UC teams the ability to examine the complete network route for every UC application for each user on each network. Businesses of all sizes may effectively adapt to an expanding UCaaS market with Service Watch DEM with RUM + Robots, thanks to the enhanced scalability, flexibility and cost-efficiency. No matter the location, network or…
French telecoms to reduce their energy use Orange has proposed numerous energy-saving measures in order to address the current energy crisis that is expected to strike Europe this winter. Orange has announced that it will reduce its immediate power use by 5 to 10% for one hour every day. Altice will also assess its mobile network settings and implement power consumption cutbacks based on system traffic. The telecom provider will also phase out less energy-efficient equipment and limit its use of air conditioning when feasible in its data centers. Its offices and businesses will also have tighter controls over air conditioning and lighting usage. Read more at: https://tinyurl.com/2p83c9km Elon Musk decides to buy Twitter after all In the upcoming days, Elon Musk and Twitter may come to a settlement to terminate their legal dispute, paving the way for the richest man in the world to finalize his $44 billion purchase…
Europe may see mobile network interruptions this winter Since Russia’s invasion of Ukraine in February earlier this year, there has been almost daily talk about potential energy shortages and soaring costs. According to telecom sector insiders, any power outages or energy restrictions may have a negative impact on communication networks. According to this assertion, many European nations do not have enough backup measures to mitigate power outages. This increases the likelihood of tower batteries running out and mobile networks failing. Read more at: https://tinyurl.com/mr2kdvm6 Deutsche Telekom unveils the 5G T Phone Deutsche Telekom has introduced their T Phone and T Phone Pro, two in-house handsets with prices starting below €250 and now available in 10 European regions. Subscribers in Austria, Croatia, the Czech Republic, Hungary, Montenegro, North Macedonia, Poland, Romania and Slovakia will be able to purchase the gadgets. Both devices run on Android 12.0 and have three rear cameras,…
T-Mobile gives an AI wildfire detection system access to 5G T-Mobile US, the disaster-focused tech startup Pano AI, and Portland General Electric have collaborated to install a network of 5G-connected cameras near Portland, Oregon. The cameras are linked to an AI detection system that watches for the earliest indications of wildfires so that the emergency services can respond to these possible emergencies more quickly than they would otherwise. Given the horrific wildfires that have ravaged the United States in recent years, systems such as these have the potential to be extremely valuable. Read more at: https://tinyurl.com/yr7xr3ac European telecoms testing holographic calls Together with Matsuko, Telefónica, Orange, Deutsche Telekom and Vodafone are creating a platform that will connect the physical and digital worlds via a mobile connection. The experimental platform takes advantage of 5G connectivity, which has a fast speed, high bandwidth and low latency. The system produces a 2D video…
FCC to tackle space debris problem New regulations have been proposed by the US Federal Communications Commission (FCC) to address the escalating space debris issue. The regulatory body hopes to cut the 25-year period when low Earth orbit (LEO) satellites are permitted to linger in space after their mission ends to no more than five years. The probability of this space debris colliding with something important such as a working satellite would be reduced if this unused equipment were to be deorbited sooner. Read more at: https://tinyurl.com/2p9aj6jk TalkTalk establishes two new wholesale divisions TalkTalk has revealed the launch of two new wholesale businesses. The first focuses on business-to-business wholesale services, while the second focuses on the consumer market sector. The Business Wholesale Services segment will provide resellers, aggregators and system integrators with premium and high bandwidth services. Meanwhile, the company’s nearly one million home clients will be served by the…
Google has a long history of secretly working on complex, high-tech projects, and the company has disclosed yet another such initiative. Aalyria, a new telecom company, was introduced on Monday. Within Google, it was known by the code name “Minkowski.” Despite the lack of precise information, sources claim that the company has been developing software for satellite-based, high-speed communications networks. Aalyria stated in a media release that its goal is to manage extremely fast, remarkably secure, and highly complicated communication systems that span land, sea, air, near space and deep space. However, Google declined to disclose information about Aalyria, including how long it has been developing the technology and how many employees are joining the startup. The Loon group’s software will be converted by Aalyria experts into a cloud-based system for controlling intricate networks that link high-speed Internet to objects such as satellites, aircraft and ships. …
T-Mobile sells its wireline business for $1 On Wednesday, T-Mobile US reached an agreement to sell Cogent Communications Holdings, its wireline operations, for $1, taking a $1 billion write-down charge in the process. The wireline industry, which generated $739 million in revenue last year, houses communications systems, data processing machinery and fiber optic cable. In accordance with the deal, Cogent will also acquire some business-related liabilities in addition to the fiber network, related assets and customers. Read more at: https://tinyurl.com/yckz82n2 SES and LiveU launch an integrated video solution In order to provide a complete solution for live video contribution and distribution along with premium content aggregation, SES has partnered with LiveU. Customers will now have access to the most reliable and affordable live video creation and distribution systems for broadcasting live sports, news and other events from stadiums, sporting venues and distant locations. SES broadcasts more than 700 hours of…
Starlink experienced a worldwide outage On August 30, the Starlink broadband satellite service experienced a three-hour disruption before returning to operation. Users in the United States, New Zealand, Mexico, and the Netherlands rushed to Twitter and Reddit to complain about service failures and interruptions. The satellite company made no comments on the reason for the outage and service delays. Read more at: https://tinyurl.com/yv7zk2yc Ameren will use Ericsson to power its private communications network Ericsson has stated that it will provide its Radio Access Network (RAN) and help power Ameren’s private communications network. This is the outcome of a recent infrastructure and service collaboration deal between Ericsson and Ameren that was signed for a period of ten years. As there won’t be any more external suppliers looking after the data and information on the network, Ameren will also have a higher degree of cybersecurity. Read more at: https://tinyurl.com/2s3vs4jd Sony reveals new…