Attentive’s State of Conversational Commerce Report indicates that consumers are increasingly comfortable interacting with brands, as long as they perceive value. The report surveyed over 8,000 consumers from the US, Canada, the UK and Australia and found that 91% of those questioned have opted into the SMS program of at least one brand, or are interested in doing so. Conversational commerce refers to interactive, people-driven experiences that support the entire customer buying experience, from awareness to post-purchase. The report showed that conversational commerce has been widely adopted in the shopping journey. This approach presents an opportunity for brands to engage with customers and close a revenue gap through personalized, immediate attention. The majority of respondents (88%) would engage in a two-way conversation with a brand about a product, and 87% would reach out to resolve a checkout issue. The report also found that consumers were willing to spend…
The European Commission has given Orange Belgium permission to purchase 75% of the capital, less one share, of VOO SA. The decision, which was made public on March 21, allows Orange Belgium to proceed with the proposed acquisition and strengthens the business’s convergent multigigabit strategy on a national scale. Orange Belgium’s undertakings, according to the European Commission, completely resolve the competition issues discovered during the purchase process. On completion of the acquisition, Orange Belgium hopes to run a high-speed network across Wallonia and a portion of Brussels. The company’s ambitious investment strategy, along with the combined personnel talent and knowledge of VOO and Orange, is anticipated to raise the standard of services provided to clients and boost competition in the Walloon and Brussels areas. Xavier Pichon, Chief Executive Officer at Orange Belgium, expressed his satisfaction with the European Commission’s decision: “We are thrilled by the decision of…
NTT DoCoMo partners with Ericsson and Keysight on 6G NTT DoCoMo has announced the expansion of its experimental 6G trials, for which it has teamed with Ericsson and Keysight. The collaboration with Ericsson will concentrate on new 6G wireless interfaces for frequencies ranging from 6 to 15 GHz, as well as the sub-TeraHertz band, which encompasses frequencies exceeding 100 GHz. The collaboration with Keysight will put ultra-wideband communications across sub-THz frequencies to the test. DoCoMo has also announced that it is working on a RAN intelligent controller that will be interoperable with base station equipment from several Open RAN manufacturers. Read more at: https://tinyurl.com/bdzy6j9f Huawei showcases its commitment to green technology During MWC2023, Huawei sponsored the European Carrier Executives Roundtable, where Zhou Yu, Huawei’s network consulting and system integration domain president, addressed Huawei’s value proposition and innovative techniques in the green target network domain. The observations and remarks emphasized Huawei’s…
Sneak peek into Mobile World Congress 2023 Mobile World Congress, Europe’s largest telecommunications trade event, kicks off next week, and the major European carrier organizations have provided an early glimpse at what they will display. While many companies are selling and presenting various topics at the event, the primary themes appear to be the metaverse and 5G, with few practical use cases and some unique concepts such as how operators are exploiting APIs on their networks. The show might also include high-resolution ideas of driverless cars and self-driving drones. Read more at: https://tinyurl.com/bdhhndbn Ericsson to cut 1,400 jobs in Sweden Ericsson, a telecoms equipment vendor, has revealed its intentions to decrease its staff in Sweden by around 1,400 individuals as part of massive cost-cutting initiatives. The decision followed an agreement reached with trade unions to conduct a voluntary redundancy program. Ericsson presently employs around 15,000 individuals in Sweden and 100,000…
Telinta and Skyetel to hold a webinar for ITSPs Cloud-based VoIP switching and billing solutions provider, Telinta, has partnered with VoIP services provider, Skyetel, to offer a webinar to Internet Telephony Service Providers (ITSPs). The webinar will address topics such as delivering popular VoIP services without establishing infrastructure and providing mobile VoIP services to both Android and Apple iOS consumers via brandable mobile softphones and other solutions. The webinar will also showcase unique deals available from both companies for new consumers. The event will take place on March 14, 2023, at 11 a.m. Eastern Time (GMT-5). Interested parties can register on Telinta’s website. Read more at: https://tinyurl.com/3a25kmv7 DT to lead development of European Quantum Communication Infrastructure The European Commission has chosen Deutsche Telekom (DT) to oversee the creation of a new high-security communications network, the European Quantum Communication Infrastructure (Euro QCI). The project intends to establish Europe as a leader…
BT partners with Kyndryl for cloud migration of legacy mainframe apps BT has collaborated with Kyndryl to migrate its mainframe applications that underpin its legacy copper business and broadband cloud offerings. BT Digital, the division in charge of the company’s digital transformation, estimates that by 2026, the transfer will have reduced mainframe operational costs and energy usage by 70%. This will result in estimated annual savings of $23 million. The company’s cloud move will allow it to serve a smaller number of clients who still utilize their copper network and will enable BT to extract more value from the data housed in its older applications. Read more at: https://tinyurl.com/5t48r8hj Orange and Telenet wholesale deal gives hope of VOO acquisition approval Orange had planned to buy a 75% share in the Belgian operator VOO in 2021, but the company struggled to persuade authorities that the transaction would not hurt competition. A…
Orange has announced a partnership with Reservoir Sun, a pioneer in self-supply solar energy systems. The aim of this arrangement is to build a photovoltaic power plant at the major satellite communications station Bercenay-en-Othe (Aube), in order to provide environmentally favorable outcomes for France and Europe. The communications corporation is shifting its usage toward renewable energy sources and speeding up the process by utilizing solar energy in its tertiary and technical facilities. The solar energy farm is scheduled to be completed in 2025. A surface area of 50,000 square meters will be occupied by the farm. The power plant, which has a 5 MW capacity, 1 MW for self-consumption and 4 MW for reinjection, will provide 20% of the site’s energy requirements. Additionally, using low-carbon energy from the sun will reduce CO2 emissions by nearly 100 tons per year. An environmental impact analysis study will be conducted…
Greek authorities to investigate telecoms operators The Hellenic Authority for Communication Security and Privacy (ADAE) in Greece is about to launch an investigation into telecommunications companies for improper monitoring demands made by the Greek secret services. This probe follows a controversy last year in which the government reportedly spied on journalists and politicians using Predator malware. The Greek government has acknowledged some of the monitoring activities, but insists that they were carried out legitimately and that it did not purchase the malware. ADAE will form a team to supervise the probe and will analyze private data using powers given by the Greek Constitution. Read more at: https://tinyurl.com/mwwms58e PBX-Change is now KUDUCOM™ KUDUCOM, a Tampa Bay, Florida-based communications company, has rebranded itself and introduced a new name, brand, vision and mission. For almost two decades, the company, originally known as PBX-Change, has offered organizations voice, internet and cloud-based communication services. The…
Meta was fined €265 million by Irish regulators on Monday. This is the company’s latest penalty for violating rigorous European Union data privacy regulations. According to the Data Protection Commission (DPC), Meta Platforms Inc. violated parts of the EU’s General Data Protection Regulation (GDPR), which require technological and organizational measures to secure user data. The authority began looking into press reports that user data for more than 533 million people was discovered to have been leaked online last year. This information was detected on a website for hackers, and includes names, Facebook IDs, phone numbers, residences, birthdates and email addresses of individuals from more than 100 different countries. The DPC investigation discovered that Meta’s Facebook Search, Facebook Messenger Contact Importer and Instagram Contact Importer capabilities did not adhere to GDPR rules between May 25, 2018 and September 19, 2019. According to Meta, the information was “scraped”…
SK Telecom’s metaverse platform launched in 49 countries SK Telecom has expanded the reach of its “ifland” metaverse platform into 49 additional nations, thereby outstripping the reach of Meta’s Horizon Worlds. SKT says that 12.8 million people have used ifland in total. Currently, the platform is only available in English, Chinese, Japanese and Korean. DoCoMo, a Japanese telecommunications company, is one of SKT’s local partners. Recently, the two businesses decided to work together on technology and content for the metaverse. Read more at: https://tinyurl.com/2bt5a8kf CMA to investigate Apple and Google’s browser duopoly The CMA has begun a thorough market probe into Apple and Google’s market dominance in mobile browsers. Together, Apple’s Safari and Google Chrome support 97% of all mobile online traffic in the UK. The CMA worries that this duopoly discourages tech firms from investing in their browsers and stifles competition in the mobile browser market. Additionally, this dominance…