The international telecommunications company, Colt Technology Services Group, has announced that it is releasing its Cloud Session Border Controller (SBC) in partnership with AudioCodes. This cloud-based voice solution provides Direct Routing as a Service to quickly enable PSTN calls for Microsoft Teams.   The Colt Cloud SBC provides an important step towards speeding up and simplifying the implementation of PSTN calling in Teams. With Direct Routing as-a-service, provided by the cloud-based voice solution, users do not require on-premises hardware or hardware in a data center. According to the company, the new service provided more efficiency for both large and small businesses, as onboarding was completed in less than a week.   Developed in collaboration with AudioCodes, a leading provider of smart voice networks, this new offering is an extension of Colt’s Intelligent Communications offering that was launched in 2019. The power of Microsoft 365 and Teams, along with Colt’s voice and…

Robocall VoIP Fundamentals

Robocalls are not only annoying, they are potentially dangerous and are progressively becoming an even bigger problem. Sadly, it does not look like the situation will improve in 2021, as there were 22.8 billion total robocalls recorded at the midway point of 2020. Robocalls are phone calls made by an automatic dialer that transmits pre-recorded messages. While this may not seem like an issue, it can be. Some robotic calls may be from legitimate sources, but they may also be scams designed to deceive or bully people to provide personal information.